Mavis Tire - Cobb Pkwy Reviews 5

TrustScore 3 out of 5

2.8

2195 Cobb Pkwy SE, 30080 Smyrna, GA, US


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See what reviewers are saying

Rated 5 out of 5 stars

This Particular Mavis Always has the best Service and Customer Service, The Employees always make you feel Right at Home, Definitely the best service I’ve ever Gotten Regarding anything, I Rather be h... See more

Rated 5 out of 5 stars

Excellent customer service by Sara. Very very helpful. I would give her a 10. Also assisted me with my final bill and ways to pay. I especially appreciate having a woman to explain what is needed t... See more


Company details

  1. Auto Repair Shop
  2. Car Accessories Store

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES
Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
30-DAY PRICE GUARANTEE
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
ONLINE SHOPPING CONFIDENCE
Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
NO-HASSLE RETURNS
We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
FREE SERVICES FOR MAVIS CUSTOMERS
Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
OVER 338 RETAIL LOCATIONS
Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 2195 Cobb Pkwy SE, 30080, Smyrna, GA, United States

  • 4702100177

2.8

Average

TrustScore 3 out of 5

5 reviews

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Replied to 58% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Avoid Mavis Tire at all costs

Avoid Mavis Tire at all costs — they will waste your time, take your money, and disappear when things go wrong.

On July 1st, I scheduled an appointment for new tires after being explicitly assured they would be shipped from another location and installed by 10:00 AM. I arrived at 8:00 AM sharp — only to be told the tires wouldn’t arrive until 2:00 PM. I had to cancel my entire day of patients, losing over $1,000 in income, while still being charged more than $1,700 for the tires.

Since then, I’ve tried multiple times to contact the regional manager, Ebony, and have never received a single call back. Corporate offered me $25 off a future service — a laughable slap in the face after the financial and professional damage I incurred. The store’s manager then told me the best they could do was 25% off a $200 alignment.

To make matters worse, just one week later, I experienced another flat tire — despite having driven only between work and home and avoiding any risky terrain.

What’s worse than the lack of professionalism is the complete lack of accountability. Mavis clearly does not care how their negligence affects working professionals, their schedules, or their safety. Their customer service model is to overpromise, underdeliver, and ignore complaints until the customer gives up.

I will never return, and I urge anyone reading this: if your time, your money, or your safety matter to you — go anywhere else

July 1, 2025
Unprompted review
Mavis Tire - Cobb Pkwy logo

Reply from Mavis Tire - Cobb Pkwy

Hello Erin,

We are truly sorry to hear about your experience and the inconvenience it has caused you. We understand the frustration and disappointment you feel, and we would like the opportunity to address your concerns directly. Please reach out to us at 914-984-2500, Option #2, so we can work towards a resolution. Thank you for bringing this to our attention.

Consumer Solutions

Rated 5 out of 5 stars

This Particular Mavis Always has the…

This Particular Mavis Always has the best Service and Customer Service, The Employees always make you feel Right at Home, Definitely the best service I’ve ever Gotten Regarding anything, I Rather be here than My favorite Restaurant, Can’t Wait to run these Miles up So I Can Stop back in, Thanks Guys!!!@ 🥳

October 28, 2022
Rated 5 out of 5 stars

Excellent customer service by Sara

Excellent customer service by Sara. Very very helpful. I would give her a 10. Also assisted me with my final bill and ways to pay. I especially appreciate having a woman to explain what is needed to correct my tire situation. Thank you Sara!!

August 10, 2022

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