The management team and the mechanics, specifically Joe was outstanding at fixing my vehicle. Truly appreciate Bob n team keeping me well informed. Thank you Mavis
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazing service as usual! Brought my car in for an oil change and tire rotation and the service was performed in a very timely manner. When I went back to pick up they brought my attention to a situat... See more
Excellent service by Anthony. I asked about replacing my windshield wipers. He replaced them in 5 min. Great customer service compared to other Mavis locations I have used in past. He is a true a... See more
Great Customer Service as always at the Mavis of Flanders NJ.
Company replied
Company details
Written by the company
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
The Mavis Tire Difference:
Written by the company
- DISCOUNT TIRES AT CERTIFIED LOW PRICES
- Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
- 30-DAY PRICE GUARANTEE
- If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
- ONLINE SHOPPING CONFIDENCE
- Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
- NO-HASSLE RETURNS
- We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
- FREE SERVICES FOR MAVIS CUSTOMERS
- Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
- OVER 338 RETAIL LOCATIONS
- Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Contact info
257 Route 206, 7836, Flanders, NJ, United States
- 9736684282
4.4
Excellent
54 reviews
Replied to 59% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful experience…
Dan and Ahmad were fantastic to deal with. Joe, the technician who completed the work, was also great. I had a very good experience and will definitely be back.
July 24, 2023
They were highly professional and fast
They were highly professional and fast. Highly recommend this location!
June 16, 2023
Wait time is extremely long even with an appointment
I called prior to them opening as well as made an appointment to get ONE flat tire changed quick before my weekend trip! The rude man at the desk kept saying we would be “next” even when we got there as soon as they opened… over 3 hours go by PLUS it was WAY past our appointment time and he claims it’s still going to be a COUPLE MORE HOURS for ONE TIRE!!!!! It was extremely frustrating and if I would’ve been told the truth from the beginning I would’ve gone somewhere else! Completely ruined my weekend trip all because they wanted me to wait all day just to get my money for ONE tire that takes 5 mins to change! The only reason I got out semi faster was because the man ahead of me got pissed off for having to wait 4 hours and left…absolutely ridiculous never again.
April 2, 2023
Unprompted review
Reply from Mavis Tire - Flanders
Dear customer, we are so sorry for this extensive wait time. It is not up to our standards at all and we are very disappointed that you were not treated with professionalism by our counterperson. When you can, please call us at 914-984-2500 option #2 so we may have the chance to try and make this right for you!
Fastest friendliest service tech around
January 13, 2023
Fast service
Fast service. Helped me out of a jam. Big thanks to Eric for getting everything started as soon as I rolled up
November 28, 2022
Horrible experience and Terrible customer service
Thursday morning had an 8:00am appointment for tire still loosing air, they previously plugged. Was there almost 4 hours. Was told by Manager Ed he was sorry and took full responsibility for the time I was there and assured me he fixed my tire himself and it was good. I left, and by that night psi was down to 19, called and was told the plug must have fallen out. Also they scratched my wheel and center cap. Brought car back Friday , talked to managers Vince and Ed. Stated they had to send my wheel out to get refinished, take my spare wheel off and put the again plugged tire on that wheel. They said they would call so I could pick my car up Friday night. NO CALL, NO COMMUNICATION- NOTHING. Had to call out of work Saturday, had no car. Managers Vince and Ed have the worst customer service skills, never called Friday night. I called Saturday morning, both managers called out and had a manager from another store, had no idea what was the status of my car or anything. He called me back 2 hours later said my car was done yesterday and ready for pick up. When I got there, In doing so yesterday, they got mechanic grease on EVERYTHING in my trunk. Yeti bag, yeti cooler, a birthday gift bag, winter items, grease will not come out. The tools they needed from the trunk compartment to remove spare tire, were left intact and thrown in my trunk, compartment door broke, so I’m assuming that is why they were not placed back in the bag and put back in the compartment.
When leaving Mavis, my car was shaking at 40 MPH and unsafe to drive.
Reached out to corporate. Was put in touch with Shane Gallagher (regional manager) I expressed my safety concerns with Shane at this time . I was told my tire would be back Monday, and my car was ok to drive.
AGAIN NO COMMUNICATION, NO PHONE CALL. Vince the manager told Shane he called, that’s a lie- no phone call. Tuesday, was promised wheel would be in tomorrow, Wednesday, same thing, Thursday, still no wheel. Shane expressed his sincere apologies and offered me a $200 credit to Mavis, no thank you!!! I WILL NOT BE BACK!
He said I would be compensated otherwise, and was going to “take care of it”
Thursday Mavis then rented me a car from enterprise. Wheel finally came in, went to Mavis, 8am Monday morning. Was there for over an hour getting tire and wheel out on.
Once again…. NO COMMUNICATION after.
I’ve called, texted Shane, I was told Tuesday, in meetings all day via text and would call me at 5pm
It’s the next day, Wednesday and still no communication.
This is a nightmare to have to go through. Having been disrespected by two Mavis managers, Vince and Ed, due to the incompetency of fixing a tire loosing air, ( plugs just don’t fall out), carelessness of property with my wheel, and their lack of customer service skills. Then, reaching out to the regional manager was no help. I was expecting for the problem to be rectified. The problem continued and my phone calls and texts stop being answered
November 3, 2022
Unprompted review
My experience was good for an oil…
My experience was good for an oil change. It was quick and efficient appointment. Thank you for great service.
November 8, 2022
Gret Service
I had low tire pressure signal come on, drove into Mavis in Flanders they got me in ASAP removed the long nail and had me back on the Road :) The best!!!
Mary Browne
September 2, 2022
Unprompted review
Great service every time
Great service every time. I can always trust Gabriela and her team to do things right and in a very timely manner.
June 29, 2022
Got me in and out quickly
June 29, 2022
Great efficient reasonable service…
Great efficient reasonable service Gabby your technician is one of the best Flanders New Jersey
June 24, 2022
Gabby and her team are the best.
June 2, 2022
Gabrielle at Mavis is always helpful…
Gabrielle at Mavis is always helpful and professional.
May 19, 2022
Great experience as always!!!
April 19, 2022
Great service
Great service! Quick and efficient! And very friendly staff. Much appreciated.
August 23, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.