Mavis Tire - Franklin Square Reviews 28

TrustScore 3.5 out of 5

3.7

1080 Hempstead Turnpike, 11010 Franklin Square, NY, US


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Rated 5 out of 5 stars

Jesse at Mavis Tire in Franklin Square was outstanding! From the moment I arrived, he provided top-notch customer service, guiding me through the process with care and expertise. The whole experience... See more

Company replied

Rated 5 out of 5 stars

I was nervous taking my 1981 DeLorean anywhere for Wheel alignment and NYS Inspection. A friend who also has a DeLorean recommended Mavis in Franklin Square and I could not be happier. It’s a 44 year... See more

Rated 5 out of 5 stars

Come here for oil changes and misc service all the time. Service doesn't disappoint. Came for an inspection this time around as well and didn't get persuaded to perform unnecessary maintenance in orde... See more

Rated 5 out of 5 stars

I told the Representative that I wanted a wheel alignment and I was given the price immediately. The job was finished within the hour. i am very happy with the service on my car.


Company details

  1. Auto Repair Shop
  2. Car Accessories Store

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES
Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
30-DAY PRICE GUARANTEE
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
ONLINE SHOPPING CONFIDENCE
Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
NO-HASSLE RETURNS
We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
FREE SERVICES FOR MAVIS CUSTOMERS
Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
OVER 338 RETAIL LOCATIONS
Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 1080 Hempstead Turnpike, 11010, Franklin Square, NY, United States

  • 5162845005

3.7

Average

TrustScore 3.5 out of 5

28 reviews

5-star
4-star
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2-star
1-star

Replied to 58% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Waited for over 2 hours for an oil change

Waited for over 2 hours for an oil change with other money making recommendations. The vehicle is brand is only 4 years old and told I needed shocks. Mavis is great place but please make sure which location you get service. This Mavis needs to be looked into regarding service times. The same customers were in the location with me for over two hours wait please check your vehicle sign in time and leaving. I’m sure will ask the see vice manager. Why are customers waiting so long in locations and to be a fast reliable you should start checking service stations mechanics time in vehicles. Thanks but won’t be visiting this location again.

March 30, 2026
Unprompted review
Mavis Tire - Franklin Square logo

Reply from Mavis Tire - Franklin Square

Thank you for sharing your experience, Marcus. We apologize for the long wait time and any inconvenience caused during your visit. We take your feedback seriously and would like to address your concerns. Please reach out to us at 914-984-2500, Option #2, so we can connect and work towards a resolution.

Consumer Solutions

Rated 5 out of 5 stars

Jesse at Mavis Tire in Franklin Square…

Jesse at Mavis Tire in Franklin Square was outstanding! From the moment I arrived, he provided top-notch customer service, guiding me through the process with care and expertise. The whole experience was smooth, and I left confident my car was in great shape. Kudos to Jesse and the team!

March 3, 2026
Unprompted review
Mavis Tire - Franklin Square logo

Reply from Mavis Tire - Franklin Square

Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!

Rated 5 out of 5 stars

They do Time Machines !!!

I was nervous taking my 1981 DeLorean anywhere for Wheel alignment and NYS Inspection. A friend who also has a DeLorean recommended Mavis in Franklin Square and I could not be happier. It’s a 44 year old classic car and Russ and his team took great care with the car and made the process quick and easy. My car is finally properly aligned and this will without a doubt be my go to shop in the future!

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Very efficient and professional.

Thanks!

July 31, 2025
Mavis Tire - Franklin Square logo

Reply from Mavis Tire - Franklin Square

Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

Rated 1 out of 5 stars

New tires are 2.5 years old.

Dont buy tires from them. I was sold new tires that are 2.5 years old. Corporate won't help me bc they keep tires for up to 6 years under controlled environment. Regardless they are playing with people's lives.

July 4, 2025
Unprompted review
Mavis Tire - Franklin Square logo

Reply from Mavis Tire - Franklin Square

Hello Robert

Thank you for your feedback. We're sorry to hear about your concerns regarding the age of the tires you received. While it’s true that tire manufacturers and the industry consider tires stored under proper conditions to remain "new" for up to six years, we understand how important safety and transparency are to our customers.

We strive to ensure all products meet strict quality and safety standards, and we regret that your experience did not meet expectations. Your concerns have been noted and will be shared with our team to help improve communication and service moving forward.

If there’s anything further that we can do to assist or clarify, please don’t hesitate to reach out directly 914-984-2500 ext. 2.

Consumer Solutions

Rated 5 out of 5 stars

Mavis of Franklin Square had me in and…

Mavis of Franklin Square had me in and out in 10 minutes! Mavis is amazing for all your car repair needs plus more!!! I highly recommend Mavis for tires and engine maintenance 5 ⭐️⭐️⭐️⭐️⭐️’s

June 10, 2025
Rated 5 out of 5 stars

Goldie

I told the Representative that I wanted a wheel alignment and I was given the price immediately. The job was finished within the hour. i am very happy with the service on my car.

November 25, 2023
Rated 5 out of 5 stars

Come here for oil changes all the time!

Come here for oil changes and misc service all the time. Service doesn't disappoint. Came for an inspection this time around as well and didn't get persuaded to perform unnecessary maintenance in order to pass inspection. That's peace of mind at it's best!

October 8, 2023
Rated 5 out of 5 stars

Best Car Maintenance Store Ever!!

Best Car Maintenance Store Ever!!
Company: 5/5
My car needed a tire change for my state inspection. I called multiple non-Mavis stores and Mavis’ branches. I found Mavis to be the most informative and patient out of them all.
Branch: 5/5
The company recommended a call with Albert, the manager of the Franklin Square branch. He placed a priority order for the tires I wanted. Gave me a discount, and the tires arrived he following day. In addition, he replaced my windshield wipers; he could not find a rearview wiper that fits my kia’s OEM wiper. So he went out of his way and called different companies and had it delivered as well.
The branch also do state inspections. You would need to call for their house though.

September 3, 2022
Unprompted review
Rated 5 out of 5 stars

I needed air the outside air pump was…

I needed air the outside air pump was out of service, I asked the mechanic if I could add air to my tires, he politely took it upon himself to add air to all 4 tires. Service with a smile at Mavis, Hempstead Tpke, Franklin Square every time I go there!

November 25, 2021
Unprompted review
Rated 5 out of 5 stars

Satisfied Customer

I went to Mavis Discount Tire because I had an issue with my tire. I was very happy with the great customer service I received. Didn’t have to wait long and the staff was very friendly.

August 23, 2021

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