Mavis Tire - Great Neck Reviews 23

TrustScore 4 out of 5

4.1

200 Northern Blvd., 11021 Great Neck, NY, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As always, store manager Cliff was very professional and very friendly. He advised me on how to repair my car and got me out of there in no time.

Rated 5 out of 5 stars

Great service! The staff was very professional and treated the customer with ease.


Company details

  1. Auto Repair Shop
  2. Car Accessories Store

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES
Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
30-DAY PRICE GUARANTEE
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
ONLINE SHOPPING CONFIDENCE
Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
NO-HASSLE RETURNS
We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
FREE SERVICES FOR MAVIS CUSTOMERS
Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
OVER 338 RETAIL LOCATIONS
Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 200 Northern Blvd., 11021, Great Neck, NY, United States

  • 5164876611

4.1

Great

TrustScore 4 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 58% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Without authorization changed 4 tires -Instead one .

Without authorization changed 4 tires . Invoiced over $2500
Appointment for change of one tire only .
Refused to change the mistake for over one hour.
Stay away from Mavis Tire. Do not look a the the good reviews .

January 28, 2025
Unprompted review
Mavis Tire - Great Neck logo

Reply from Mavis Tire - Great Neck

Dear Jonathan, we want to sincerely apologize for your recent experience at one of our mavis locations and would like to connect with you. Please call our consumer solutions department at phone number 914-984-2500 opt 2. We certainly appreciate the opportunity to make this right with you.

Rated 1 out of 5 stars

DANGER

DANGER: Deceptive tactics!

Went in for an oil change and they said I needed a bunch of other things fixed. Turns out it was all lies.

They said I needed a new car battery. They even had a fake device to make it look like they “analyzed” my battery. I went to another more reputable mechanic and they said that was BS.

They said I needed new brake pads. Other mechanic said I had at least another 10,000 miles on them.

Maybe this is just expected experience with any auto mechanic, but save yourself the trouble from dealing with the lies here. I would give zero or negative stars if possible.

April 20, 2023
Unprompted review
Mavis Tire - Great Neck logo

Reply from Mavis Tire - Great Neck

Dear guest, we truly apologize for this experience. Our devices are designed to test the strength and charge of your battery. We check batterys based on the current mileage of the vehicle. We use a measuring tool to test the wear of your brakes, there is a green, yellow and red zone. We are eager to investigate this for you! Please call us at 914-984-2500 option #2 thank you!

Rated 5 out of 5 stars

As always

As always, store manager Cliff was very professional and very friendly. He advised me on how to repair my car and got me out of there in no time.

December 6, 2022
Rated 1 out of 5 stars

compression fitting ??

knowing my brake hose was leaking. i went there for a brake job. They use compression fittings on the brake line which is illegal to use on brake line, Not DOT approve, will fail inspection, not design for car braking system. Not to mention those caliber I got one in silver one in dark gray. Next day I went back for refund. Store manager said” we never charge you for those fittings” seriously? you put your customer life to risk free of charge ?
Compression fittings is like $10 from hardware stone. why would you upcharge so much and up sale me all other parts i probably don't even needed. Btw, they didn't say nothing on the other rusted brake hoses. thanks to unreliable shop. Now i have to go redo this job!
anyone can't resolve any issue with their management team should file complaint to DMV.
Know Your Rights in Auto Repair!

October 9, 2022
Unprompted review
Rated 1 out of 5 stars

was there yesterday I call at advance…

was there yesterday I call at advance no to wait much my call was to be there by 5pm what I did them after they attend Me toll me to seat at wait that was around 5:20pm After I wait until 7:30Pm my car never get the service I ask for it was 2 front tires aligment and check the brakes so I ask for my keys at left so why you take calls at advance if you don't have the personal to do the job waste my time with a bad really bad service...

April 29, 2022
Unprompted review
Mavis Tire - Great Neck logo

Reply from Mavis Tire - Great Neck

Dear customer, we are so sorry for this experience. It is not acceptable that you weren't advised of the proper wait time. We are eager to connect with you to discuss your experience further. Please call us at 914-984-2500 option #2 thank you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look