Mavis Tire - Herkimer Reviews 18

TrustScore 4.5 out of 5

4.5

101 S. Main St., 13350 Herkimer, NY, US


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Rated 5 out of 5 stars

Great customer service. Caleb, Clarence, and Miles were very helpful today. They put new tires on and looked over my car to let me know any issues I had. Very thorough and in a timely manner. Very pol... See more

Rated 5 out of 5 stars

They did what they needed to on my car and had great pricing and got my car back on the road. I’m bringing my car to them when I need work done again 👍🏽👍🏽


Company details

  1. Auto Repair Shop
  2. Car Accessories Store

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES
Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
30-DAY PRICE GUARANTEE
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
ONLINE SHOPPING CONFIDENCE
Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
NO-HASSLE RETURNS
We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
FREE SERVICES FOR MAVIS CUSTOMERS
Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
OVER 338 RETAIL LOCATIONS
Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 101 S. Main St., 13350, Herkimer, NY, United States

  • 3158661557

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 58% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

They made sure I was taken care of

They made sure I was taken care of. I will return to Mavis in Herkimer!

April 4, 2026
Unprompted review
Mavis Tire - Herkimer logo

Reply from Mavis Tire - Herkimer

Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!

Rated 5 out of 5 stars

Extremely helpful and super considerate

Manager Mark cut me a huge deal on a nice new set of tires and helped me out big time when I really needed it. Got me in the same day I called and got me out of the shop quick too. I will be returning to Mavis discount tire the next time I need work done for my car.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Oil Change

They did what they needed to on my car and had great pricing and got my car back on the road. I’m bringing my car to them when I need work done again 👍🏽👍🏽

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Caleb, Clarence, and Miles were very helpful today. They put new tires on and looked over my car to let me know any issues I had. Very thorough and in a timely manner. Very polite and respectful as well. I highly recommend.

February 18, 2024
Unprompted review
Rated 1 out of 5 stars

Broke my tire sensors

Brought my car in on friday for new tires. First after paying a deposit to hold the tires I wanted they told me they didnt have them and I could have Mavis tires they had on hand. Second, when i picked it upand went to leave 2 of my tire sensors were reading 0. Was told thats normal and to drive it a few miles. After drinving, 1 still said 0. Went back, they used a machine and told me I had 3 bad sensors. Really cuz they worked fine when I dropped it off. They refused to take responsibility for breaking my tire sensor and now I have a light on my dash and have to spend who knows how much To fix them.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

I was literally just heading to our…

I was literally just heading to our Daughter’s home in New Jersey, when I started my car, I noticed the tire pressure indicator was present. I did a visual check and observed my front left tire was very low. I drove to the Herkimer, NY Mavis store and was immediately greeted by the young man at the counter. He was very kind and told they would get to my vehicle within 20 minutes. Ten minutes later they were driving my car in and ten minutes after that, they completed my car. I was really impressed and pleased with the attentive service. Well done Herkimer Team, I made it to NJ safely and now spending time with my family. Thank you

May 28, 2022

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