Mavis Tire - Johnston Reviews 22

TrustScore 4 out of 5

3.8

1500 Hartford Avenue, 2919 Johnston, RI, US


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See what reviewers are saying

Rated 5 out of 5 stars

I always get great service at this location. Chris was at the counter and helped me. He’s always so knowledgeable on my car needs and every time I take my car for service it always is done right. I’m... See more

Company replied

Rated 5 out of 5 stars

Came in on a Sunday morning, Mike and the crew had my tire fixed and ready to get back on the road in no time. Work done quickly, efficiently and professional. My car was clean and everything put back... See more

Rated 5 out of 5 stars

The crew at Mavis goes beyond car service. They take care of the customers too. I have been going for years, and have been well taken care of with great information as well as service.

Company replied

Rated 5 out of 5 stars

Mechanics name is Charlie he went above and beyond with my vehicle at Mavis and Johnston Rhode Island 02919


Company details

  1. Auto Repair Shop
  2. Car Accessories Store

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES
Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
30-DAY PRICE GUARANTEE
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
ONLINE SHOPPING CONFIDENCE
Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
NO-HASSLE RETURNS
We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
FREE SERVICES FOR MAVIS CUSTOMERS
Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
OVER 338 RETAIL LOCATIONS
Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 1500 Hartford Avenue, 2919, Johnston, RI, United States

  • 4012970758

3.8

Great

TrustScore 4 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 58% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Never use Mavis

Went to get tires they told me my shocks were leaking and needed to be replaced to which I said to just fix the issue (big mistake) My shocks have been rattling since and the vehicle has been brought back 4 times. 2 times they told me they were fine and once they said it was probably just the boxes in the back. I emptied the vehicle and brought it back again and they said they didn’t have an employee on staff that day who could work on shocks. Months later still rattling I am fed up with it and asked for a refund (just for the shocks not for the tires) I’ve spoken to 5 managers and countless customer service reps. No one will take responsibility at this company. 2 managers just hung up mid conversation. Everyone said they would call back and never did I had to call customer service each time to get ahold of them again because store managers aren’t allowed to call or give numbers for their superiors.

October 10, 2025
Unprompted review
Mavis Tire - Johnston logo

Reply from Mavis Tire - Johnston

Hello Benjamin, we're sorry to hear about your experience with the shocks and the difficulties you've faced in resolving the issue. We understand your frustration and would like to help. Please reach out to us at 914-984-2500, Option #2, so we can connect and work towards a resolution. Thank you for bringing this to our attention.

Consumer Solutions

Rated 5 out of 5 stars

Always great service and great customer…

Always great service and great customer care!

October 13, 2025
Mavis Tire - Johnston logo

Reply from Mavis Tire - Johnston

Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

Rated 5 out of 5 stars

I always get great service at this…

I always get great service at this location. Chris was at the counter and helped me. He’s always so knowledgeable on my car needs and every time I take my car for service it always is done right. I’m very happy with the service I receive and will always take my car here.

July 1, 2025
Mavis Tire - Johnston logo

Reply from Mavis Tire - Johnston

Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!

Rated 5 out of 5 stars

Great service!

The crew at Mavis goes beyond car service. They take care of the customers too. I have been going for years, and have been well taken care of with great information as well as service.

June 28, 2025
Mavis Tire - Johnston logo

Reply from Mavis Tire - Johnston

Thank you so much for this fantastic rating! This exactly where we want to be for you!

Rated 5 out of 5 stars

Came in on a Sunday morning

Came in on a Sunday morning, Mike and the crew had my tire fixed and ready to get back on the road in no time. Work done quickly, efficiently and professional. My car was clean and everything put back properly. Will return when necessary. Thanks Mike and the guys, Bob R.

August 20, 2023
Unprompted review

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