Mavis Tire - Lake Charles Reviews 11

TrustScore 4.5 out of 5

4.3

1324 Country Club Road, 70605 Lake Charles, LA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Customer service was excellent!!! Excellent knowledge over all aspects of vehicle. Fast friendly service with a smile, along with the most reasonable prices around. Do yourself a huge favor don't wa... See more

Rated 5 out of 5 stars

The staff member named Jerome, was truly very helpful and kind. The service is QUICK here, and is done efficiently!! Mavis Discount Tire company has proved to me they care and value more about the saf... See more

Rated 5 out of 5 stars

Soon as I walked in I was helped and had my oil change pretty fast. Friendly service advised on future services for my vehicle I will be recommending and bringing back my business.

Rated 5 out of 5 stars

Shout out to Court for making my visit a very comforting and relaxed visit. Went above and beyond with customer care and satisfaction.


Company details

  1. Auto Repair Shop
  2. Car Accessories Store

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES
Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
30-DAY PRICE GUARANTEE
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
ONLINE SHOPPING CONFIDENCE
Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
NO-HASSLE RETURNS
We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
FREE SERVICES FOR MAVIS CUSTOMERS
Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
OVER 338 RETAIL LOCATIONS
Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 1324 Country Club Road, 70605, Lake Charles, LA, United States

  • 3374289396

4.3

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 58% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Always fast friendly service!!

Always fast friendly service!!! Definitely recommend

November 10, 2025
Mavis Tire - Lake Charles logo

Reply from Mavis Tire - Lake Charles

Thank you so much for this fantastic rating! This exactly where we want to be for you!

Rated 5 out of 5 stars

Will Be Returning!! Thanks Jerome!

The staff member named Jerome, was truly very helpful and kind. The service is QUICK here, and is done efficiently!! Mavis Discount Tire company has proved to me they care and value more about the safety of others, rather than money. I will be returning!

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service was excellent!!

Customer service was excellent!!! Excellent knowledge over all aspects of vehicle. Fast friendly service with a smile, along with the most reasonable prices around.
Do yourself a huge favor don't waste your time with other shops! This is TOTALLY THE THE ONE STOP SHOP!!!!

March 7, 2025
Unprompted review
Rated 1 out of 5 stars

these guys no NOTHING about changing tires

wouldn't remove old weights, didn't balance using red dot for reference, didn't use slippery stuff on tire bead, told him to set at 34psi, left at 38 and 36psi which tripped of my TPMS light, didn't change out old valve stems. Over torqued tires to 150lbs (told him Honda says 87lbs, I re-torqued them myself) Totally rotten service and work. I have a new car and he was filthy and looked like he just got outta bed. (I already had my seats covered) I will tell everyone about my experience there at Lake Charles LA and instead of manager fixing problem she sited with him. Said he was in the US Navy coast guard like that is suppose to mean something. called Corporate and gave me a run around. Took car to Sulphur Mavis and they fixed all the problems, they are good people and won my business (they also knew about the people involved, bad reputation)

February 11, 2024
Unprompted review
Mavis Tire - Lake Charles logo

Reply from Mavis Tire - Lake Charles

Dear Don, we want to first sincerely apologize for your experience with one of our locations in Lake Charles. We did find an open ticket with your information and see this was resolved by Regional Manager Jane. In reference to ticket 883370 the solution was resolved at one of our other locations which was a rebalancing of tires as well as a voucher to use in the future. If you need any further assistance, please do not hesitate to reach out to our consumer solutions department at 914-984-2500 opt 2 and refence ticket 883370. Thank you again for allowing us to make this right with you.

Rated 5 out of 5 stars

Love Mavis!

The staff are always very friendly, professional and helpful. Every time I have needed Mavis they have been there, and have always taken care of me.

February 13, 2024
Rated 1 out of 5 stars

Brought in my car for a brake job

Brought in my car for a brake job. Was told I needed new lug nuts also. Was given a price for the lug nuts which was $40-$50. Was given a cost for complete job of $700. When I went to pay the cost was $855. When I questioned the assistant manager why the increase he told me they charged me what AutoZone charged them for the nuts- $10 apiece(x20). Looked them up on AutoZones web site and they are $2 apiece. I was lied to and cheated out of $160. First and last time I will use Mavis Tire

January 16, 2023
Unprompted review
Mavis Tire - Lake Charles logo

Reply from Mavis Tire - Lake Charles

Dear customer, our main priority is to treat you how we would want to be treated. We absolutely want to investigate this situation and understand how we can ensure that our location improves for you! Please call us at 914-984-2500 option #2 so we can have the opportunity to connect with you!

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