They got me right in to get me a new tire and was nice and understanding and gave me a great deal for one tire
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
They got me right in to get me a new tire and was nice and understanding and gave me a great deal for one tire
Company replied
Hi I have to say how satisfied and happy I am. I needed an oil change. So I went to Mavis Discount Tires on Maiden Ln. It was like in and out. I mean I got my oil changed tire pressure checked along w... See more
Company replied
I've been going to this Location for many years now and not only is the staff very Professional but also polite. I will keep going to this Location for many years to come. Sincerely, Jorge L Veg... See more
Made an appointment for 8am for an oil change and tire rotation. There were people there looking for service pretty sure they did not have an appointment. I was nervous that they were going to take ca... See more
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
Written by the company

Think You've Seen A Lower Price?

680 Maiden Ln., 14615, Rochester, NY, United States
Replied to 58% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They got me right in to get me a new tire and was nice and understanding and gave me a great deal for one tire

Reply from Mavis Tire - Maiden Ln.
Great service from this location everytime, very straight forward

Reply from Mavis Tire - Maiden Ln.
Ordered tires today to be put on this weekend for my corvette
Conor did a great job finding and ordering the tires for my corvette was very happy with the service I received definitely would go back to that store was very satisfied
Hi I have to say how satisfied and happy I am. I needed an oil change. So I went to Mavis Discount Tires on Maiden Ln. It was like in and out. I mean I got my oil changed tire pressure checked along with my other fluids. Derrick is kind and very friendly. Before I left I told him that he have a knee customer. I really appreciate the costumer service.

Reply from Mavis Tire - Maiden Ln.
In and out in the time frame they said job would be done.
Darran was great ! He was polite and professional , super helpful and I had a great experience .
Service was friendly, and informative. We were in and out in no time. Overall, a satisfying experience.
Great service and very friendly staff. I found no issues with anything I experienced here 😊
Made an appointment for 8am for an oil change and tire rotation. There were people there looking for service pretty sure they did not have an appointment. I was nervous that they were going to take care of them first but I was wrong they took me first. everyone was very polite and i was on my way in a reasonable amount of time. The manager told me to come back to have tires checked after 25 miles which i will be doing.Thank you to the staff at mavis i will be back
DO NOT GO HERE. I have never written a review in my life but these people are CRIMINALS. Went in for my 11:00 AM inspection and was told it was a 5hr wait for an inspection. Luckily I work near by and could just walk back. I guess the appointment was worthless. Failed the inspection because of tires and brakes. I told them I would bring it back Monday. The guy then calls me back and says "We can SNEAK you through the inspection if you just get tires today." I say no thanks I either need brakes or I don't. Go to pick up the car and the man try's to scare me into coming back because if I take it to another shop "there are other issues they will fail me for". It's a 2018 civic not a 15 year old car under 75K miles. Take it to another shop the next day and pass with flying colors. I ask about the breaks and tires at the new shop and the response was "They look good. Maybe before next year." Unbelievable. I will be filling out a formal complaint with NYS. SCAM ARTISTS. I will never go to another MAVIS. I feel bad for the staff at other locations who do things the right way and the bad name they get from a place like this. The other ratings of this place are suspicious.
I've been going to this Location for many years now and not only is the staff very Professional but also polite. I will keep going to this Location for many years to come.
Sincerely,
Jorge L Vega
I came in for tires and they didn’t have the brand that I wanted. I was able to get a different brand. Shawn and Jose were very informative and pleasant. Fast and efficient service.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.