First the place is extremely dirty & uninviting. Just because its a garage doesnt mean it cant be clean. The music was so loud I felt like i was in a biker bar. The front desk lady never cracked a s... See more
Company replied
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Staffs customer service and genuine care of my vehicle
Company replied
I made an appointment for an oil change. I arrived 15 early so that check in would be completed before my appointment time. 3 bays were open. I have now been here for over an hour and still my car... See more
The first time I went to the Morgantown location for an oil change I had terrible customer service. The only reason I went back is because they're the only ones that keep my tires in stock. I wish I c... See more
Company details
Written by the company
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
The Mavis Tire Difference:
Written by the company
- DISCOUNT TIRES AT CERTIFIED LOW PRICES
- Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
- 30-DAY PRICE GUARANTEE
- If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
- ONLINE SHOPPING CONFIDENCE
- Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
- NO-HASSLE RETURNS
- We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
- FREE SERVICES FOR MAVIS CUSTOMERS
- Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
- OVER 338 RETAIL LOCATIONS
- Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Contact info
411 Suncrest Towne Center Dr, 26505, Morgantown, WV, United States
- 2408837276
3.2
Average
4 reviews
Replied to 58% of negative reviews
Typically replies within 2 weeks
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Staffs customer service and genuine…
Staffs customer service and genuine care of my vehicle
April 22, 2026
Reply from Mavis Tire - Morgantown
Thank you so much for this fantastic rating! This exactly where we want to be for you!
Needs an overhaul
First the place is extremely dirty & uninviting. Just because its a garage doesnt mean it cant be clean. The music was so loud I felt like i was in a biker bar. The front desk lady never cracked a smile or looked at me. She had a sour attitude, especially when I told her I was unable to stick around for them to make $500 in "repairs" when all i went in for was an oil change. With all the bad reviews of this place, im not about to take their word for it that those repairs are actually needed. Only reason I chose this place at all was because The Ranch was closed. I wont be back.
April 6, 2026
Unprompted review
Reply from Mavis Tire - Morgantown
Hi Lori, we're sorry to hear about your experience at our shop. We strive to maintain a welcoming environment and it seems we missed the mark during your visit. Please reach out to us at 914-984-2500, Option #2, so we can address your concerns directly. Thank you for your feedback.
Consumer Solutions
I made an appointment for an oil…
I made an appointment for an oil change. I arrived 15 early so that check in would be completed before my appointment time. 3 bays were open. I have now been here for over an hour and still my car is not ready. With with an appointment, why does an oil change take this kind of time?
The place needs a cleaning. Very dirty.
The associates are always kind and courteous.
November 7, 2025
Unprompted review
Terrible Service
The first time I went to the Morgantown location for an oil change I had terrible customer service. The only reason I went back is because they're the only ones that keep my tires in stock. I wish I could say I had a better experience, but there is only one person in the whole place who is professional and knows how to do their job. It took longer than it should've because no one paid attention to what they were doing because they unnecessarily removed the one new tire on my car. They also contradict themselves every single time I go and give me misinformation about the oil needed in my car. Aside from the one guy who is professional, everyone else was extremely rude. I also now have to waste my gas going back to the location to get my receipt so that I have a paper trail of what work I’ve had done on my car because they gave me someone else's paperwork. They also tried to pretend they were giving me a great deal and were giving me my oil change for free because of the hassle, in reality they charged me more than I was quoted for both the tires and the oil change. I would not recommend NTB to anyone.
September 7, 2025
Unprompted review
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