Mavis Tire - Mount Vernon Reviews 8

TrustScore 3 out of 5

3.1

231 West First St., 10550 Mount Vernon, NY, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great Leadership by Ford. The teamwork of Alex and Angie and All the Mechanics under tech computer failure delivered Grade A professional service above and beyond. When an internal crisis at the wor... See more

Rated 5 out of 5 stars

I had a excellent experience. Every employee here works happy! Excellent customer service! Angelo fixed my control arm, and both outer tie rods with no hesitation! Another Mecanic had told me my vehic... See more

Rated 5 out of 5 stars

No matter what type of car I've had, I always go to Mavis for an oil change. Service is good and the staff are professional and advise if anything is needs to be serviced or not needed. So far, my ex... See more

Rated 5 out of 5 stars

Alexander was poised and professional! His crew was extremely helpful in making sure that my vehicle was safe for my LONG drive back to Virginia! I highly recommend you visit this store! You won't reg... See more


Company details

  1. Auto Repair Shop
  2. Car Accessories Store

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES
Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
30-DAY PRICE GUARANTEE
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
ONLINE SHOPPING CONFIDENCE
Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
NO-HASSLE RETURNS
We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
FREE SERVICES FOR MAVIS CUSTOMERS
Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
OVER 338 RETAIL LOCATIONS
Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 231 West First St., 10550, Mount Vernon, NY, United States

  • 9146644440

3.1

Average

TrustScore 3 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 58% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I brought my car to Mavis for something…


I brought my car to Mavis for something simple: new tires. Instead, I left with damage to my vehicle and a very frustrating customer service experience.

When I picked up my car, I noticed my side view mirror was broken and literally taped back on. The staff initially told me it was already like that when I brought the car in, which is completely false. They then tried to charge me to fix the damage they caused.

After I spoke with the manager, he claimed he asked his employees and no one knew anything about it. Later, the story changed — he said they taped it because it broke when they lifted the car, but insisted it was “already damaged.” The inconsistency alone says a lot.

On top of that, the staff was rude and dismissive.

I contacted Mavis corporate and was told a regional manager would reach out to me. That call never came.

Damaging a customer’s car is bad enough — but lying about it and then ignoring the complaint is unacceptable. I would not recommend this location to anyone.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Honda HRV

No matter what type of car I've had, I always go to Mavis for an oil change. Service is good and the staff are professional and advise if anything is needs to be serviced or not needed. So far, my experiences have been great and the waiting area is appreciated. I've never had to stand, which means services are done in a timely manner and customers are not overbooked.
Thanks

April 14, 2025
Rated 5 out of 5 stars

I had a excellent experience

I had a excellent experience. Every employee here works happy! Excellent customer service! Angelo fixed my control arm, and both outer tie rods with no hesitation! Another Mecanic had told me my vehicle was perfect the day before. After driving it, I realized that something was wrong. Im so glad I came here because they fixed my car completely. Now I feel safe in it! Thank you Angelo!

April 21, 2024
Unprompted review
Rated 5 out of 5 stars

Mercedes was outstanding!!

Mercedes was outstanding!!! Professional, Courteous, Knowledgeable and pleasant. One of the best auto experiences I had in a long time. Thanks Mercedes and Mavis!! Keep up the good work! Need more businesses like this..

September 18, 2023
Rated 5 out of 5 stars

Great Teamwork under Crisis

Great Leadership by Ford. The teamwork of Alex and Angie
and All the Mechanics under tech computer failure delivered Grade A professional service above and beyond. When an internal crisis at the workplace arises nothing will not stop the service. The team Rises to the top. BRAVO! Congratulations Thank you
Mavis Mount Vernon!!!!!! . Mr Charles Plummer is a happy customer.

July 29, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look