Mavis Tire - N. Tryon St. Reviews 12

Jonathan was fantastic. Showed and explained break wear. Very helpful

Your manager Kevin is a wonderful person you have. He is so knowledgable . He knows his job, compassionate, helpful, friendly, kind and very supportive. I've been telling my friends To come to Mavi's to see and discuss their auto issues to Kevin ... they will get an honest opinion.

Came in to get a tire patched but found that it was shot. I asked for Continental DWS tires and they were able to source at a competitive price with good prices all around on mounting and balancing and alignment. I trust Mavis to my BMW's as they have the equipment and experience to handle low profile performance tires.

Nick was courteous, friendly and fast. Help with my tire needs on the spot.

Excellent service!!!

Store clean,Staff Polite ,Price for service great.

Keaton has Great customers. No wait time. Great price. Highly recommend.

KEEP YOUR WALLET FAR AWAY!
My mother came into this shop because her car was shaking while driving so she honestly believed there might be an issue with the tires and alignment. You guys took the car and called her later stating that you could replace the struts on two of the wheels.
She sent me to pick up the vehicle and it drove so awfully. We knew the car would need to go back so I let her drive my vehicle to the shop while I took hers. On the way back to the shop I then knew there were engine problems as I had to cut the engine off and restart it multiple times. I'm thankful to God I was behind the wheel and that it wasn't my Mom on the highway at 5 AM on the way to work.
When I got to the shop, I explain to this guy who claims to be the manager everything that was going on and he tells me something along the lines of, "hey we offered a possible solution, not a guaranteed fix". I ask him, "did you guys test the car on the road at all to see if the problem we came in with was gone?" He tells me "We're not mechanics, we're just a tire shop". So why did you not recommend at any point that we go to a dealership or a mechanic to take a look at the vehicle before charging us $700?
Jesus Christ is my Lord and Savior and I swear to God I wanted so badly at this moment to ask if he wanted to step outside, but I told my mother that my mechanic could handle it. We went to my shop on the Plaza where we were told the transmission needed to be replaced. Thank God we had $3000 after just spending $700 on a future repair that wouldn't be needed for years!
There is a small victory here, my mom found a new mechanic :)
If you ever need honest work done on your car (engine or tire), you can trust any local shop on the Plaza, I've been to multiple and they're great. These small mom & pop shops understand what it means to give great service. Yes, there have been times when I've had to take my car back to them before, but they have always fixed their mistakes for free! Mavis would ask you to start spending more money.
Please don't even respond to this because you clearly failed to follow any part of the scientific method.

My tire had a slow leak. I took it to Mavis Tire University at 8040 North Tryon St. Charlotte. I was told that the tire had a nail in the side wall and could not be fixed. I would need to buy a new tire. (Goodyear Assurance All Season) I inquired as to how much it would cost after warranty had been applied that I purchased the tire at this store and had another tire replaced from the same set of the four new tires that I had purchased at this store. I was told that the tire did not have a warranty and that I was just told that it had a warranty because I was a good customer. He told me that the tire that I needed cost $169.99 but he would discount it by $25.00 and the price of the tire would be $144.99. At check out, I was told that my total bill came to 199.99. I asked how could that be? I was given a price of $144.99 prior to authorizing the purchase and where was the $25.00 discount that I had been given. He then told me that the tire cost $199.99 and that the $169.99 reflected the discounted cost. I told him that $25.00 subtracted from $199.99 was $174.99. He could not explain this computation. I told him that he had performed a bait and switch technique on me, that his tactics were deceptive and that I would not be coming back ever again. I went home and checked the price of the tire that I purchased on the Mavis Website and the price of the price of the tire is $127.00. I should have asked to see the damaged tire as I don't see how one could run over a nail from the side of the tire. I now don't believe that the tire was damaged beyond repairs

Charles L.

Thanks to Jake at Mavis for helping me with my flat tire. The store had just closed, I had a flat, pulled into the store yard. My luck Jake was still there and decided to help me. That was going above and beyond. I really and truly thank you so much. Mavis is now my go to store for tire and car service.
Thanks again
LaSharon

Thanks to Nakisha my experience at Mavis was excellent. Great customer service, respectful. She is the best I would recommend this place to everyone.
Thanks Nakisha!

My wife and I went to Mavis on N. Tryon to get 4 tires and everything was OK , 3 weeks later her rear tire was flat , we tow it to Mavis , they say defective tire and replace it , we had to pay for mounting and balancing again , 1 month later same tire flat again , same thing pay for mounting and balancing again...this is a scam...this is a scam...this is A SCAM...STAY AWAY FROM MAVIS TIRE