I had an excellent experience at Mavis of North Caldwell . Great work done in timely fashion , I will def be back ! Thank you to Ryan and the crew😎 .
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I had an excellent experience at Mavis of North Caldwell . Great work done in timely fashion , I will def be back ! Thank you to Ryan and the crew😎 .
Company replied
I got in at 8:00 & they took the car in very quickly! They changed the wipers & put on my snow tires did the alignment and I think for the price the service was very good!! The only thing is they forg... See more
The fast service
Great and Friendly Service
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
Written by the company

Think You've Seen A Lower Price?

251 Grandview Ave., 7006, North Caldwell, NJ, United States
Replied to 58% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had an excellent experience at Mavis of North Caldwell . Great work done in timely fashion , I will def be back ! Thank you to Ryan and the crew😎 .

Reply from Mavis Tire - North Caldwell
I got in at 8:00 & they took the car in very quickly! They changed the wipers & put on my snow tires did the alignment and I think for the price the service was very good!! The only thing is they forgot to check the air pressure in the tires---maybe I should have told them to check them but that's the only thing they didn't do!!!!
Asked for brakes, tried to upsell me for rotors and brakes. Their excuse, oh i assumed you meant the rotors too cause thats what everyone asks for. They didnt even have the brakes on site, waited 3 hours for a advanced autoparts shuttle to deliver brakes when they said it would be there within the hour. The car sat 2.5 hours before it was ever looked at(the place wasnt busy).
When the brakes finnally arrived, I was told i didnt need brakes, tried to suggest i buy a part that they dont install. Turns out my brake fluid was low.
They had the hardest time trying to figure out what was supposed to happen with my car even though they had the sheet telling them what to do, they even asked me a few times what was supposed to be done with the car. They bleeded the lines to my brakes to remove any possible air in the lines, but claimed my wheels where locked up. They didnt even know how to disable an electronic emergency brake.
They even offer small monitary discounts to those who place 5star good reviews on their page. 4 hours of being there and waiting, i finally got my car back. Just a fluid resivor issue(needed filled)
The only positive note, the staff is friendly. Everyone there seems like they dont know what their doing. They even had the hardest time working the printer to give me my reciept. They had to give me one they printed up several hours prior and had me scratch off what they didnt do for me to see what they actually did.
Dont go here.

Reply from Mavis Tire - North Caldwell
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.