Mavis Tire - North Tonawanda Reviews 11

TrustScore 3 out of 5

2.9

943 Payne Ave., 14120 North Tonawanda, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

Sean is always informative and friendly. He is the reason I frequent this location. He also helps guide the newer workers to do do well.

Rated 5 out of 5 stars

The guys there are friendly and helpful. Great experience and customer service!


Company details

  1. Auto Repair Shop
  2. Car Accessories Store

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES
Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
30-DAY PRICE GUARANTEE
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
ONLINE SHOPPING CONFIDENCE
Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
NO-HASSLE RETURNS
We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
FREE SERVICES FOR MAVIS CUSTOMERS
Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
OVER 338 RETAIL LOCATIONS
Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 943 Payne Ave., 14120, North Tonawanda, NY, United States

  • 7162108664

2.9

Average

TrustScore 3 out of 5

11 reviews

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1-star

Replied to 59% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

I recently visited the Shop on Payne…

I recently visited the Shop on Payne street in North Tonawanda, where i usually go for small work like brakes, oil changes or tires. This was by far my worst experience ever allowing someone to work on my vehicle. The heavy set bald guy with a black pickup truck worked on my vehicle and also went through my car. I was there to have my brakes done mind you. He was in my car while it was on the lift, not sure why. I have never before seen a mechanic work on my brakes from inside the vehicle. He ask me if i want my Vape out my car. I was confused because i don't vape. I was puzzled, I didn't understand so I asked him what Vape, and he says the Vape pin. I realized he meant the pin my friend left in my car that I hid in the middle compartment of my car. I covered this pin with mail, sunglasses, perfume bottles and lotions that no one could see unless they were rummaging through my stuff. The manager heard him and she shook her head because she caught on before I did that he shouldn't have been going through my items in my car. I wouldn't recommend ever going back there with that guy working. Later while this same Mechanic was fixing my brakes, he became frustrated because they ordered the wrong size brake pads, so he hits my car with a iron rod. Remind you the place allows you to see everything he is doing. I reported this incident to the corp.office and I told them what happened, they said they would talk with him. They mechanics only make $18 an hour so I know they don't care, and neither do the mechanic. I will be sharing this information everywhere I will be writing more reviews to save someone else from going to that specific shop.

April 15, 2026
Unprompted review
Mavis Tire - North Tonawanda logo

Reply from Mavis Tire - North Tonawanda

Hello Aiyshia Carter,

We are truly sorry to hear about your experience at our North Tonawanda location. Your feedback is important to us, and we take these matters seriously. Please reach out to us at 914-984-2500, Option #2, so we can address your concerns directly and work towards a resolution. Thank you for bringing this to our attention.

Consumer Solutions

Rated 5 out of 5 stars

Fantastic job

Fantastic job. Didn't over charge me, or put an unnecessary tire on and when I did the alignment, they gave me the patch for free instead of the normal cost! Definitely will be my go to

April 5, 2022
Rated 5 out of 5 stars

Manager Curtis got me the best price…

Manager Curtis got me the best price for my tires, and had amazing customer service. Wouldn’t stop till I got what I was looking for and the price I was hoping for. Best place to get tires in WNY! I recommend coming to see him today!

December 23, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service

I went in for an oil change and Robert, the assistant manager, got me in and out in less than an hour. He has a great crew working for him, one you can trust.

December 8, 2021
Unprompted review

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