Mavis Tire - Phoenixville Reviews 28

TrustScore 4.5 out of 5

4.6

525 Kimberton Rd., 19460 Phoenixville, PA, US


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Rated 5 out of 5 stars

Totally professional, courteous and honest experience. Kim, the manager at the Mavis Tire store located in Phoenixville, PA assured me she would make things right that unfortunately was done incorrec... See more

Company replied

Rated 5 out of 5 stars

Flew in to visit our daughter and found she had a flat tire. Took the tire into Mavis for repair. They resealed the tire and put in a new valve. They also gave a great suggestion for a spare replacem... See more

Company replied

Rated 5 out of 5 stars

Excellent service provided by the Phoenixville Mavis Discount Tire location. I reached a little early, but my car was taken into the workshop right away. Kim helped a lot with the pricing in the final... See more

Rated 5 out of 5 stars

The prompt friendly service at this location is why I bring my cars here. Kim, Nick and Mike (manager) continue to offer great service in exchange for my business including offering discounts before... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Car Accessories Store

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES
Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
30-DAY PRICE GUARANTEE
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
ONLINE SHOPPING CONFIDENCE
Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
NO-HASSLE RETURNS
We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
FREE SERVICES FOR MAVIS CUSTOMERS
Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
OVER 338 RETAIL LOCATIONS
Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 525 Kimberton Rd., 19460, Phoenixville, PA, United States

  • 6103401517

4.6

Excellent

TrustScore 4.5 out of 5

28 reviews

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1-star

Replied to 58% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Totally professional

Totally professional, courteous and honest experience. Kim, the manager at the Mavis Tire store located in Phoenixville, PA assured me she would make things right that unfortunately was done incorrectly at the Mavis location in Royersford, PA
Kudos to Kim and her staff. Thank you for making things correct and for such a thoughtful and professional experience.

April 23, 2026
Unprompted review
Mavis Tire - Phoenixville logo

Reply from Mavis Tire - Phoenixville

Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!

Rated 5 out of 5 stars

Always Great Service Here!

The prompt friendly service at this location is why I bring my cars here. Kim, Nick and Mike (manager) continue to offer great service in exchange for my business including offering discounts before I ask and giving me intelligence as to how to keep my car running smoothly.

December 8, 2025
Mavis Tire - Phoenixville logo

Reply from Mavis Tire - Phoenixville

Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!

Rated 5 out of 5 stars

Excellent customer service

This location has always been accommodating and customer service oriented foremost. Mike, the service manager, has always been fair but at the same time has recommended safety first.

November 7, 2025
Mavis Tire - Phoenixville logo

Reply from Mavis Tire - Phoenixville

Thank you so much for this fantastic rating! This exactly where we want to be for you!

Rated 5 out of 5 stars

Flew in to visit our daughter and found…

Flew in to visit our daughter and found she had a flat tire. Took the tire into Mavis for repair. They resealed the tire and put in a new valve. They also gave a great suggestion for a spare replacement. In the end, they charged us nothing for their time and let my daughter know to come back anytime and they will take care of any of her tire needs. We were overwhelmed with their care and concern as we live away and knowing there are people out there to help is pretty amazing! Thanks Mike for great experience!

November 10, 2025
Unprompted review
Mavis Tire - Phoenixville logo

Reply from Mavis Tire - Phoenixville

Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!

Rated 5 out of 5 stars

Great service!

Excellent service provided by the Phoenixville Mavis Discount Tire location. I reached a little early, but my car was taken into the workshop right away. Kim helped a lot with the pricing in the final invoice. Thanks for the great job!

September 26, 2025
Rated 5 out of 5 stars

Excellent Experience!

The team at Mavis was very efficient. They had me in and out. Kim was ABSOLUTELY OUTSTANDING! She is very courteous, and extremely professional. I highly recommend this establishment!

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

neil was awesome

neil was awesome! very funny dude, straight forward guy lookin to help out everyone the best way he can! loved the service!! quick and easy

August 15, 2024
Unprompted review
Rated 1 out of 5 stars

Don't use mavis

I don't know where to start so I'll start with the oil change,been coming here for years I use conventional oil they put full synthetic in and try to charge me.The flat tire needed replacement, I bought the tires here months ago Goodyear tires,instead of replacing it with another Goodyear tire they just went ahead and put a different brand on my truck charged me double for mounting and balancing lied then lied again.I paid 291$ for 240$ tire,they will not hold themselves accountable for there own mistakes.

February 25, 2023
Unprompted review
Rated 1 out of 5 stars

How one little nail cost me $2,500. Not Happy.

I took my car in for a nail in the tire. I was informed that that it was on the sidewall and the tire had to be replaced... which meant 2 tires. Then they called and said I needed shocks and struts. $2,500 later I picked up my vehicle and it CONSTANTLY squeaks. I gave it a month to see if things needed to break in and took it back today. They told me "that's how after market parts are - there's nothing we can do". I will never do business with this company again. Completely unsatisfied and feeling like I was ripped off from the word Go.

November 2, 2022
Unprompted review
Rated 1 out of 5 stars

They destroyed my engine and are procrastinating on repairs required!

I have been using Mavis in Phoenixville PA for years, I took 2 of my vehicles in on March 12, 2022 for routine maintenance, Long story short, They never put the oil cap back on my vehicle. 3 days later the engine and oil light turns on. We took it back to them and they agreed that they destroyed my engine however its now 3 WEEKS and I am still waiting on Management to approve my vehicle repairs although they were the ones responsible for destroying it. Mind you I have only had the vehicle for 6 months and am still making payments on it. Kevin (the regional manager) could care less for the frustration and inconvenience its causing. This company could careless for their customers no matter how many years you've been with them. So disappointing and extremely frustrating. I will not recommend them to anyone and will be looking into legal actions since they keep procrastinating on my vehicle repairs by management according to Kevin, their Regional Manager.

April 11, 2022
Unprompted review
Mavis Tire - Phoenixville logo

Reply from Mavis Tire - Phoenixville

Dear Leslie, we truly apologize for this incident. The reason it took this amount of time is that we had to wait until at least three estimates were obtained before corporate could review and authorize the repairs. Insurance usually requires up to 4 estimates to compare, but due to time constraints nationwide, we lowered our standard to three. Our records indicate that you were able to connect with Kevin and the work to repair the vehicle has already been approved to be done at the dealer. In addition to this, Kevin refunded for all out of pocket expenses as it is essential you are made whole! We are so sorry for this situation and have used it as a training opportunity for all parties involved! We thank you for allowing us the opportunity to make this right.

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