Very bad work I asked them if they are good at working with Mercedes and they said yes, but the results were very bad after visiting them twice and each time the results were worse
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very bad work I asked them if they are good at working with Mercedes and they said yes, but the results were very bad after visiting them twice and each time the results were worse
Company replied
Great customer service Got everything done I asked for and all done under an hour! Thanks!
The team did a great job with replacing my tire and took care of me.
I come to this branch, long time ago, they always choose the right professional, friendly staff.
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
Written by the company

Think You've Seen A Lower Price?

11136 State Bridge Rd., 30022, Alpharetta, GA, United States
Replied to 58% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very bad work I asked them if they are good at working with Mercedes and they said yes, but the results were very bad after visiting them twice and each time the results were worse

Reply from Mavis Tire - State Bridge
The team did a great job with replacing my tire and took care of me.
Great customer service
Got everything done I asked for and all done under an hour! Thanks!
I called Mavis today and spoke to Brian who quoted me $249 for the two tires installed. When I got to the Alpharetta Store, Vithun K says he can't honor the Price that Brian quoted because there are extra fees that Brian did not mention and my cost would be $275. I needed the job completed that day so I begrudgingly agreed to go ahead. In addition, Vithun says they checked the alignment and it needed to be aligned and we agreed to $100 for the alignment for a total for ties and alignment of $377.43. After the job was completed, Vithun told me had had to change the invoice numbers a bit but it would still be as Vithun quoted me $377.43. In addition to the price issue between Brian's phone quote and Vithun at the shop, the Technicians did not put the correct tire pressure in either of the new tires they installed and they did not replace the plastic cap on the drivers side rear tire. Additionally, they did not check the tire pressure on the front tires that were not replaced by Mavis today and those pressures were incorrect.
Evan though the price difference is only $28 between Brian's quote over and Vithun at the shop, I feel that Vithun should have honored the price quoted by Brian. I was charged extra for Balancing, TPMS Service, misc shop supplies and tire recycling.
The last two tires I had from Rick Case Hyundai cost Set of 2, fully installed = $242.88 and includes everything plus a 24 month Road Hazard Warranty.
I thought I would give Mavis a try today but I would have done better just going my local Rick Case Hyundai Dealer. With this type of run-around, I will not likely return to Mavis if this is the way the company does business.
I come to this branch, long time ago, they always choose the right professional, friendly staff.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.