Mavis Tire - Thornwood Reviews 13

TrustScore 3.5 out of 5

3.7

24 Westchester Ave., 10594 Thornwood, NY, US


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Rated 5 out of 5 stars

from time I called Anthony in Thornwood to opening door on site he knew my history, he went above and beyond to help me. Please give him a bonus . Thanks Mr corvo

Company replied

Rated 5 out of 5 stars

Exceptional customer service. They were attentive and repaired wheel lugs etc that were broken by Walmart Automotive in Monroe Woodbury. Continuous communication through the repair from start to finis... See more

Company replied

Rated 5 out of 5 stars

Steve & Crew provided Top Shelf service. My compliments to their knowledge, professionalism, & turnaround time. Price was also within my budget. Keep up the good work guys!


Company details

  1. Auto Repair Shop
  2. Car Accessories Store

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES
Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
30-DAY PRICE GUARANTEE
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
ONLINE SHOPPING CONFIDENCE
Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
NO-HASSLE RETURNS
We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
FREE SERVICES FOR MAVIS CUSTOMERS
Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
OVER 338 RETAIL LOCATIONS
Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 24 Westchester Ave., 10594, Thornwood, NY, United States

  • 9147690200

3.7

Average

TrustScore 3.5 out of 5

13 reviews

5-star
4-star
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1-star

Replied to 59% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Tire out of balance

from time I called Anthony in Thornwood to opening door on site he knew my history, he went above and beyond to help me. Please give him a bonus . Thanks Mr corvo

December 17, 2025
Unprompted review
Mavis Tire - Thornwood logo

Reply from Mavis Tire - Thornwood

Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!

Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service. They were attentive and repaired wheel lugs etc that were broken by Walmart Automotive in Monroe Woodbury. Continuous communication through the repair from start to finish (4 wheel stems and lugs installed). Very quick service and extremely reasonable price for the repair. Will continue to do business with Mavis Thornwood and Brian and staff were outstanding from start to finish.

October 24, 2025
Unprompted review
Mavis Tire - Thornwood logo

Reply from Mavis Tire - Thornwood

Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!

Rated 1 out of 5 stars

Don't trust the guy that looks like jared from Subway

the guy that looks like jared from subway broke my tire sensor and tried to make me pay for it. I needed one tire fixed because of a bulge forming in sidewall, so I brought it into the shop thinking it would be a quick fix, they take the tire off and put a new one on. Before handing them my keys, I checked my tire sensors to see my tire pressure (yk cause my tire was broken) and it gave me a reading. Halfway through "jared" tells me all of my sensors need to be replaced and I called his bs because I just checked them. Then he told me the tire being fixed had the sensor broken off free dangling in there. He said I got still got a reading because it could still transmit, which makes no sense. I talked to other mechanics and they all said he most likely broke my sensor intentionally or unintentionally.

DO NOT TRUST "Jared". Keep your children away from him and especially do not let him touch your car.

August 21, 2025
Unprompted review
Mavis Tire - Thornwood logo

Reply from Mavis Tire - Thornwood

Hello Henry, we're sorry to hear about your experience at our shop. We take your feedback seriously and would like to address your concerns regarding the tire sensor issue. Please reach out to us at 914-984-2500, Option #2, so we can discuss this matter further and work towards a resolution. Thank you for bringing this to our attention.

Consumer Solutions

Rated 1 out of 5 stars

Thornwood Mavis #Vagrants Capital V

Been going to mavis entire life but mavis thornwood are bums Everyone sucks expect for Rich. I came in last week to get (1) tire balanced was told mechanic left for the day and to return tomorrow to get the one wheel balanced with priority since i showed up and mechanic left. I showed up the next day around 2:00 and was told by the manager Napoleon bonaparte to leave and come back! I left no questions did my erands. Before i returned i called and christina And her Fupa told me to come as a car just left the bay. When i show up i pull up to bay to get the one tire balanced. Napoleon and his side kick bum juice tells me no i must pull back out!! A jeep needs 4 tires mounted!! At this point im irrated i have to go to work!! The manager napoleon starts to argue with me and his side kick "vagrant"!! The side kick "vagrant" threatens to kick my car and beat me up after work hours!! I wish he did kick my car!!!!! Fupa christina you and that whole staff are bum juices!! yea garbage 🗑️ all over one tire balance!! Clean that fupa girl i smell it through the Webpage

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Top Shelf

Steve & Crew provided Top Shelf service.
My compliments to their knowledge, professionalism, & turnaround time. Price was also within my budget.
Keep up the good work guys!

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

#1 spot

Excellent customer service. Ed is very knowledgeable.

December 31, 2022

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