Mavis Tire - University Blvd Reviews 17

TrustScore 4 out of 5

4.1

5942 University Blvd. W., 32216 Jacksonville, FL, US


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Rated 5 out of 5 stars

Every time it’s a 10/10 experience I am greeted by everyone by name and so truly appreciative of it!! Scott, Hulk, Jack, Mrs.D and the D who assisted on the car are all truly amazing and polite!!! Wou... See more

Company replied

Rated 5 out of 5 stars

The manager Calvin and all the techs are courteous and knowledgeable. They had my car fixed in a timely manner. Unlike other shops they don't try to sell you what you can't afford. They are experience... See more

Rated 5 out of 5 stars

I needed my oil changed and windshield wipers replaced. I went in the day before and Alex was very polite and scheduled me this next morning. I came in then, ready for a large wait, but I barely had t... See more


Company details

  1. Auto Repair Shop
  2. Car Accessories Store

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES
Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
30-DAY PRICE GUARANTEE
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
ONLINE SHOPPING CONFIDENCE
Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
NO-HASSLE RETURNS
We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
FREE SERVICES FOR MAVIS CUSTOMERS
Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
OVER 338 RETAIL LOCATIONS
Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 5942 University Blvd. W., 32216, Jacksonville, FL, United States

  • 9046935178

4.1

Great

TrustScore 4 out of 5

17 reviews

5-star
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1-star

Replied to 58% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent customer service

I had a great experience. My oil change was done quickly & efficient.

March 18, 2026
Mavis Tire - University Blvd logo

Reply from Mavis Tire - University Blvd

Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!

Rated 5 out of 5 stars

Every time its a 10/10 experience

Every time it’s a 10/10 experience I am greeted by everyone by name and so truly appreciative of it!! Scott, Hulk, Jack, Mrs.D and the D who assisted on the car are all truly amazing and polite!!! Wouldn’t choose any other place to service my car! Thank you guys!!!

March 14, 2026
Mavis Tire - University Blvd logo

Reply from Mavis Tire - University Blvd

Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience at Mavis Discount Tire that I feel compelled to share.
When I arrived with my daughter, not a single employee came out to talk to us. Instead, all three employees stayed inside the shop, seemingly more interested in staying in the air conditioning than addressing customers. We were left walking around aimlessly, unsure of what was going on — not exactly the service you'd expect from any business.
My fiancé brought his Mercedes in for an alignment and to have a tire balanced. From the moment we arrived, it was clear they were hesitant (or maybe just unwilling) to work on the car. The employee who told him where to park didn’t even mention that the alignment machine was supposedly down. We had to go into the shop ourselves just to get a straight answer — only to be told they couldn't service the car at all, not even balance a single tire, because the alignment machine was down.
Funny enough, we drove two businesses down to Discount Tire, and they had no issue balancing the tire. So the excuse about not being able to help us just didn’t add up.
I completely understand if a shop can't work on a modified car due to equipment limitations — that's fair. But the way we were treated felt dismissive and unprofessional. Worse yet, the attitude from all three employees made us feel mocked and even discriminated against.
Absolutely unacceptable service. I would never return to this location, and I definitely wouldn’t recommend it to anyone. If you care about being treated with basic respect, you're better off going elsewhere.

August 1, 2025
Unprompted review
Mavis Tire - University Blvd logo

Reply from Mavis Tire - University Blvd

We apologize for the disappointing experience you had at our Mavis Discount Tire location. It's concerning to hear about the lack of communication and the way you felt treated by our staff. We take your feedback seriously and would like to address your concerns directly. Please reach out to us at 914-984-2500, Option #2, so we can discuss this further.

Consumer Solutions

Rated 5 out of 5 stars

I needed my oil changed and windshield…

I needed my oil changed and windshield wipers replaced. I went in the day before and Alex was very polite and scheduled me this next morning. I came in then, ready for a large wait, but I barely had time to settle before they were finished! Alex, again, was polite and professional, but also very pleasant. I also enjoyed the way they decorated for the holidays!

December 21, 2023
Rated 5 out of 5 stars

The manager Calvin and all the techs…

The manager Calvin and all the techs are courteous and knowledgeable. They had my car fixed in a timely manner. Unlike other shops they don't try to sell you what you can't afford. They are experienced techs who care about what they do and customer service and quality of work is a 5 🌟. Go see Calvin and his team of techs. I promise you will not be disappointed.

March 10, 2023
Unprompted review
Rated 5 out of 5 stars

Help in an emergency!

My wife and son (who is in a wheelchair) had a pancake flat tire. We got the tire aired up enough to go around the corner to Mavis Tires (Southside on University Boulevard). The manager and tech (Chris) were life savers and helped put on the spare tire and did not charge us anything. I'm glad to know that charity and help are available when needed, and I would recommend this Mavis Tires and Brakes location to everyone. Great people make for a great experience, especially in an emergency. Thanks guys.

June 23, 2022
Unprompted review
Rated 5 out of 5 stars

Sonny and his guys are AWESOME

Sonny and his guys are AWESOME! Went in hoping a tire could be repaired vs replaced and 20 minutes later was leaving with a fixed tire and now a new Mavis returning costumer!

Thanks guys!

June 19, 2022
Unprompted review

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