Mavis Tire - West Berlin Reviews 16

TrustScore 4.5 out of 5

4.4

596 Route 73 North, 8091 West Berlin, NJ, US


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Rated 5 out of 5 stars

Mavis Tire in West Berlin gave me exceptional service! I had a nail in my tire and I stopped in without an appointment and they repaired my tire free of charge. The sales guys here are very friendly a... See more

Rated 5 out of 5 stars

The staff were very professional and friendly. My car was taken in for an oil change, the documentation process was fast and I didn’t expect such a quick turnaround time. Great team!

Rated 5 out of 5 stars

These guys are great especially Don the manager Fast service honest too. I will be back I highly recommend them

Rated 5 out of 5 stars

Absolutely the best customer service! I have been there twice and Brian had me in and out! A fantastic store and thank you to Brian!


Company details

  1. Auto Repair Shop
  2. Car Accessories Store

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES
Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
30-DAY PRICE GUARANTEE
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
ONLINE SHOPPING CONFIDENCE
Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
NO-HASSLE RETURNS
We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
FREE SERVICES FOR MAVIS CUSTOMERS
Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
OVER 338 RETAIL LOCATIONS
Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 596 Route 73 North, 8091, West Berlin, NJ, United States

  • 8562183962

4.4

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
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1-star

Replied to 58% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great service tire was patched nice and…

Great service tire was patched nice and quickly

September 6, 2025
Unprompted review
Mavis Tire - West Berlin logo

Reply from Mavis Tire - West Berlin

Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!

Rated 5 out of 5 stars

Great service!!

Took my car to.BJs and was told they could not remove my tire cause the bolts o. The tire were to tight. Was told to take it to a mechanic to get the tire off. Came to Mavis and within 5-10 minutes my tire was off and patched.

I will be bringing my car here from now for tires!

August 30, 2025
Unprompted review
Mavis Tire - West Berlin logo

Reply from Mavis Tire - West Berlin

Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!

Rated 1 out of 5 stars

I would avoid this place at all costs

I would avoid this place at all costs. My recent service visit cost me a new engine and no one is willing to take responsibility for their negligence in terms of failing to secure the drain plug for the oil. I have video evidence that it fell out and caused oil to leak all over my engine. My 2022 Honda has been out of commission for over a month leaving me with a rental car and two small kids to get around. Forget contacting customer service I spoke with one manager Ellis for the Berlin NJ area and all I get from customer service is that we will reach out and someone will contact you back from higher up. Well it has been a month of me trying to get my call back from someone higher up and no response so I have to contact a lawyer to try to recoup the loss of the engine because this company will not take responsibility for their negligence. Absolutely awful customer service. I will never take any cars here in the future and recommend anyone considering it to go elsewhere.

November 19, 2024
Unprompted review
Mavis Tire - West Berlin logo

Reply from Mavis Tire - West Berlin

Dear Lisa, we want to sincerely apologize for your recent experience at one of our mavis locations and would like to connect with you. Please call our consumer solutions department at phone number 914-984-2500 opt 2. We certainly appreciate the opportunity to make this right with you.

Rated 5 out of 5 stars

Outstanding Mavis Tire Service

Angel Regional Manager was very Courteous and Professional. The service was very fast and reliable took my vehicle right into bay.
I also heard over customers say how professional and courteous Angel is with them. I recommend Angel be promoted to train all store Mangers for Mavis across the US.

Angel is a role model that should be used for all Mavis Tire locations as your Mission Statement Professionals, Courteous, Expeditious, and Reliable Service.

October 24, 2022
Rated 5 out of 5 stars

Professional, Proficient and Pizza to👍

Needed to get 2 tires installed immediately…called to see if they could accommodate my needs immediately…Spoke with manager Angel Velez who was able to secure an immediate opening and resolution…Angel had an emergency come up and asked if I could allow him an extra 10-15 minutes…which he then offered to order Pizza to which I gladly accepted…as I watched and heard how he handled his customers in house and on the phone I was very impressed by how professional and willing he was to go above and beyond to satisfy his customers issues without any hesitation…awesome service…I’m a customer for Life….Thx Angel and staff at W.Berlin NJ Mavis Tire Center….

July 14, 2022
Unprompted review

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