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Rated 2 out of 5 stars

Purchased 2 hard to find bottles of cologne that were in stock, then 2 days later my order was suddenly cancelled with no explanation. After contacting support, I was told "the last bottle broke." So... See more

Rated 5 out of 5 stars

Maxaroma is the bomb!!!! Do you know how much care they take in just packaging your order, let alone their genuine concern for your happiness ? That should tell you the degree of their professionalism... See more

Rated 5 out of 5 stars

Great first experience with Maxaroma! I felt slightly skeptical after reading the most recent reviews however that was all put to rest when I received my fragrance! Scent was 100% authentic and batch... See more

Rated 5 out of 5 stars

I love ordering from Maxaroma. I receive my perfumes so quickly after I order them and their packaging cushions them so well that I do not have to worry about anything breaking. I have received perfum... See more

Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. Barber Supply Store
  3. Clothing Store
  4. Cosmetics Store
  5. Pharmacy
  6. Skin Care Clinic

Written by the company

Luxury is not just a word. Luxury is an experience. A feeling you get when you buy something from us. Our mission is to provide our customers with an experience they'll never forget. MAXAROMA offers a wide range of high quality products from niche and artisan brands to selected designers. We also provide free standard and second day shipping in the U.S.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Too weak

Too weak, doesn't smell like real product. Doesn't last. Weak silage.

June 22, 2023
Rated 5 out of 5 stars

Great service!

My items arrived swiftly and packing was adequate. The perfume presentation was very nice. Customer service was great. They responded to the return claim quickly.

June 19, 2023
Rated 5 out of 5 stars

Amazing company

Amazing company, excellent service and only original and high end items!!! I don’t buy my perfumes from anywhere else except here, really satisfied.

July 24, 2023
Rated 5 out of 5 stars

Great customer service

I have bought a few fragrances here, and have asked for price matching from maxaroma and they have always been super helpful and fast in their response. I recommend them to people I know also buy fragrances often!

June 19, 2023
Rated 5 out of 5 stars

Loving MaxAroma again

Loving MaxAroma again. Their prices were climbing out of control but now the always have different deals bring them back to their roots.They have a great selection & their 2 day shipping is on point.

June 14, 2023
Rated 5 out of 5 stars

I love ordering from Maxaroma

I love ordering from Maxaroma. I receive my perfumes so quickly after I order them and their packaging cushions them so well that I do not have to worry about anything breaking. I have received perfume from other companies that were broken which is dangerous (broken glass), messy, and very disappointing.

June 18, 2023
Rated 5 out of 5 stars

The best experience

Great experience, fair prices and fast shipping my favourite online store no doubts about it

July 8, 2023
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Reply from Maxaroma.com

Dear customer ,Thank you for your support and for shopping at Maxaroma.

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