Purchased 2 hard to find bottles of cologne that were in stock, then 2 days later my order was suddenly cancelled with no explanation. After contacting support, I was told "the last bottle broke." So... See more
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See what reviewers are saying
Maxaroma is the bomb!!!! Do you know how much care they take in just packaging your order, let alone their genuine concern for your happiness ? That should tell you the degree of their professionalism... See more
Great first experience with Maxaroma! I felt slightly skeptical after reading the most recent reviews however that was all put to rest when I received my fragrance! Scent was 100% authentic and batch... See more
I love ordering from Maxaroma. I receive my perfumes so quickly after I order them and their packaging cushions them so well that I do not have to worry about anything breaking. I have received perfum... See more
Company details
- Flavours, Fragrances and Aroma Supplier
- Barber Supply Store
- Clothing Store
- Cosmetics Store
- Pharmacy
- Skin Care Clinic
Written by the company
Luxury is not just a word. Luxury is an experience. A feeling you get when you buy something from us. Our mission is to provide our customers with an experience they'll never forget. MAXAROMA offers a wide range of high quality products from niche and artisan brands to selected designers. We also provide free standard and second day shipping in the U.S.
Contact info
3117 38th Avenue, 11101, long Island city, United States
- (844) 552-7662
- Customercare@maxaroma.com
- maxaroma.com
Hasn’t replied to negative reviews
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Excellent customer service and…
Excellent customer service and products. Returns were easy and fast.
The customer service experience was…
The customer service experience was great and the item shipped extraordinarily
Great service!
My items arrived swiftly and packing was adequate. The perfume presentation was very nice. Customer service was great. They responded to the return claim quickly.
More samples at a discounted price
More samples at a discounted price. Love the cost savings and decorative, high-quality decants.
Amazing company
Amazing company, excellent service and only original and high end items!!! I don’t buy my perfumes from anywhere else except here, really satisfied.
Great customer service
I have bought a few fragrances here, and have asked for price matching from maxaroma and they have always been super helpful and fast in their response. I recommend them to people I know also buy fragrances often!
Maxaroma is the best.
Maxaroma excels as always. Great fragrances at great prices with fast and secure shipping. They are my go to fragrance supplier.
Simone Andreoli Malibu Party in the Bay 5to Anniversary
Safe purchase, I arrive in the established time. All perfect!
Loving MaxAroma again
Loving MaxAroma again. Their prices were climbing out of control but now the always have different deals bring them back to their roots.They have a great selection & their 2 day shipping is on point.
Best site for buying perfumes
Best site for buying perfumes. The prices and offers are great. got my shipment 2 days ago and already planning my next)
Great service
Fast shipping and authentic products..
I love ordering from Maxaroma
I love ordering from Maxaroma. I receive my perfumes so quickly after I order them and their packaging cushions them so well that I do not have to worry about anything breaking. I have received perfume from other companies that were broken which is dangerous (broken glass), messy, and very disappointing.
Always a great experience
Every order comes on time and secure packaging helps give great peace of mind!
The best experience
Great experience, fair prices and fast shipping my favourite online store no doubts about it

Reply from Maxaroma.com
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