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See what reviewers are saying

Rated 2 out of 5 stars

Purchased 2 hard to find bottles of cologne that were in stock, then 2 days later my order was suddenly cancelled with no explanation. After contacting support, I was told "the last bottle broke." So... See more

Rated 5 out of 5 stars

Maxaroma is the bomb!!!! Do you know how much care they take in just packaging your order, let alone their genuine concern for your happiness ? That should tell you the degree of their professionalism... See more

Rated 5 out of 5 stars

Great first experience with Maxaroma! I felt slightly skeptical after reading the most recent reviews however that was all put to rest when I received my fragrance! Scent was 100% authentic and batch... See more

Rated 5 out of 5 stars

I love ordering from Maxaroma. I receive my perfumes so quickly after I order them and their packaging cushions them so well that I do not have to worry about anything breaking. I have received perfum... See more

Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. Barber Supply Store
  3. Clothing Store
  4. Cosmetics Store
  5. Pharmacy
  6. Skin Care Clinic

Written by the company

Luxury is not just a word. Luxury is an experience. A feeling you get when you buy something from us. Our mission is to provide our customers with an experience they'll never forget. MAXAROMA offers a wide range of high quality products from niche and artisan brands to selected designers. We also provide free standard and second day shipping in the U.S.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My experience is great when I order…

My experience is great when I order from Maxaroma. I love the Flash sales and fast shipping. I will always order from Maxaroma.

July 4, 2023
Maxaroma.com logo

Reply from Maxaroma.com

Dear customer ,Thank you for your support and for shopping at Maxaroma.

Rated 5 out of 5 stars

Their customer service is excellent

Their customer service is excellent. Fast shipping and quality products. I love the reward program.

July 4, 2023
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Reply from Maxaroma.com

Dear customer ,Thank you for your support and for shopping at Maxaroma.

Rated 5 out of 5 stars

Great price

Great price, fast and free shipping!

July 4, 2023
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Reply from Maxaroma.com

Thank you for your support and for shopping at Maxaroma .

Rated 5 out of 5 stars

Always an amazing experience with…

Always an amazing experience with Maxaroma. Love how they always have incredible deals

July 4, 2023
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Reply from Maxaroma.com

Thank you for your support and for shopping at Maxaroma .

Rated 4 out of 5 stars

“ Free Shipping” lol…

Great sale price but please stop saying “ FREE” shipping and then charging for shipping insurance.

July 4, 2023
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Reply from Maxaroma.com

Dear customer ,

Thank you for shopping at Maxaroma, We offer free standard domestic shipping on all orders (excluding taxes), to anywhere in the United States. Shipping insurance is to protect you package from lost / stole or damage item.

kindly note that if your have any issue with your order, we are here to assist you. You may contact us via phone, chat or send us an email to customercare@maxaroma.com

Best Regards.

Rated 5 out of 5 stars

Once again

Once again, MaxAroma delivers a world class product for a very handsome price. Highly recommend.

July 4, 2023
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Reply from Maxaroma.com

Thank you for your support and for shopping at Maxaroma, we are glad your are happy with your order.

Rated 5 out of 5 stars

The best deals on the planet

Always getting a great deal and they offer monthly payment plans to afford these great smells.

June 10, 2023
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Reply from Maxaroma.com

Thank your for your support and for shopping at Maxaroma

Rated 1 out of 5 stars

This site is scam

June 11, 2023
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Reply from Maxaroma.com

Thank you for your feedback. Unfortunately, this customer returned an item different than what he ordered & what we sent. The the customer demanded a refund. We can only accept returns if the same item we ship gets returned to us.

Rated 1 out of 5 stars

Stop sending me email

Stop sending me email, please!!!

June 12, 2023
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Reply from Maxaroma.com

Thank you for your feedback. You can always unsubscribe from our email list.

There are options on the email and by click of a button, you can Unsubscribe. Please contact us if you have any more questions. customercare@maxaroma.com

Rated 3 out of 5 stars

I disliked how the perfume bottle at…

I disliked how the perfume bottle at times when you open the cap some of the perfume leaks because it’s insecure. Also before there used to be more ML, now I don’t like how you guys have greatly reduced it to just 5 ML for the same price.

July 3, 2023
Rated 5 out of 5 stars

Maxaroma is Great

Maxaroma is Great! Much better prices than competitors **cough cough JOMA cough cough** Anyways, keep it up guys and Thank You!!!

July 2, 2023
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Reply from Maxaroma.com

Thank you for your support and for shopping at Maxaroma !

Rated 5 out of 5 stars

Maxaroma is my go to for my entire…

Maxaroma is my go to for my entire family’s fragrance purchases, they have the best prices, amazing sale and all the latest releases. I recommend Maxaroma to all my friends:

July 2, 2023
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Reply from Maxaroma.com

Thank you for your support and for shopping at Maxaroma !

Rated 5 out of 5 stars

The best on the market

The best on the market, I bought from them many times and always only the best service and high professionalism of the team! Highly recommend

July 1, 2023
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Reply from Maxaroma.com

Dear customer , thank you for your support and for shopping at Maxaroma.

Rated 5 out of 5 stars

Fast shipping

Fast shipping. Great customer service

July 2, 2023
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Reply from Maxaroma.com

Thank your for shopping at Maxaroma .

Rated 5 out of 5 stars

Your forever customer!

Love love love the Maxaroma team, the inventory and the 20 out of 10 service!
❤️

July 16, 2023
Maxaroma.com logo

Reply from Maxaroma.com

Dear customer , thank you for your support and for shopping at Maxaroma.

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