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Rated 1 out of 5 stars

I received an email claiming my account was verified, however when I log in it says verification pending. I deposited $100 and now it is stuck in the account because it will not let me withdraw withou... See more

Company replied

Rated 5 out of 5 stars

So far out of the 20+ Sportsbook’s in Colorado, Maximbet seems to have the most generous and frequent promos. I’ve really liked the betting lines and ease of use, with the app. MGM has better single g... See more

Company replied

Rated 1 out of 5 stars

Horrible sportsbook. Will never use this website and will tell everyone I know not to use it just because of the insane verification. They require an ID, utility bill within 4 months AND a selfie, th... See more

Rated 5 out of 5 stars

Great customer service and fun, interesting promotions. Sportsbook is well laid out. Decent, fair odds on most events. Mobile app coming back is a huge plus and it seems to be working much better than... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

You deserve more out of your sportsbook. And MaximBet is delivering it. MaximBet is about way more than betting on your favorites. It’s about getting rewarded with every single bet you place online and gaining access to legendary real-world experiences that you’ll be talking about for years to come. All this plus the best odds and biggest promotions make MaximBet the top choice for bettors who demand more.


Contact info

2.9

Average

TrustScore 3 out of 5

62 reviews

5-star
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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible sportsbook

Horrible sportsbook. Will never use this website and will tell everyone I know not to use it just because of the insane verification. They require an ID, utility bill within 4 months AND a selfie, that’s crazy.
DraftKings, Fanduel, and even the smaller sports books don’t require that. I

October 29, 2022
Rated 1 out of 5 stars

The app rarely works

The app rarely works. Often shuts down. I’ve tried to make my free bet and it tells me it can’t locate me and to make sure I have the most recent version of the app. It’s awful. Not user friendly at all.

October 28, 2022
Rated 1 out of 5 stars

I was unable to deposit to link through…

I was unable to deposit to link through my bank to Maxim.

October 8, 2022
MaximBet logo

Reply from MaximBet

Hello!

We’re sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be reached at Manager@Maximbet.com

Rated 1 out of 5 stars

My bets were recorded as losses but…

My bets were recorded as losses but should have been voided per company rules. Still have received my funds yet. This is illegal and about ready to go to the gaming commission about it.

October 5, 2022
MaximBet logo

Reply from MaximBet

Hello!

We’re sorry to hear about your disappointment with us, and we would like the opportunity to resolve this issue.

We are committed to providing great customer service and we would like to make things right. Please contact us at your earliest convenience at Manager@Maximbet.com

Rated 1 out of 5 stars

Well I am from Alabama and betus.com…

Well I am from Alabama and betus.com still Let's me so does brovda,betonline.ag why can't why be like them cause the website don't have casino betus.com does that's where I make bets and your website is ugly have a bless night

October 5, 2022
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Reply from MaximBet

Hello!

We’re sorry to learn that your experience was less than 5-stars. If you’re open to discussing your experience further, please send us an email at Manager@Maximbet.com

Rated 1 out of 5 stars

terrible!

After reading how complex your rules were around the use of matched money, I decided to withdraw my original desposit. But your withdrawn verification system was 100% broken and never asked for my selfie or ID. It just failed. Fix your ap!

September 28, 2022
MaximBet logo

Reply from MaximBet

Hello!

We’re sorry to hear about your disappointment with us, and we would like the opportunity to resolve this issue.

We are committed to providing great customer service and we would like to make things right. Please contact us at your earliest convenience at Manager@Maximbet.com

Rated 1 out of 5 stars

I had to delete the app because it…

I had to delete the app because it wouldn’t load. Every time the screen tried to load, I’d get a message saying something like “Checking your location to confirm in Colorado boundaries”.

September 21, 2022
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Reply from MaximBet

Hello!

We’re sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be reached at Manager@Maximbet.com

Rated 1 out of 5 stars

Having to use a locator app to bet…

Having to use a locator app to bet through your Sportsbook is the dealbreaker. No other Sportsbook requires this level of intrusiveness and I won’t bet with you until you remove that requirement.

September 17, 2022
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Reply from MaximBet

Hello!

We’re sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be reached at Manager@Maximbet.com

Rated 3 out of 5 stars

Odds are high and I don't like that you…

Odds are high and I don't like that you can't buy single points

September 17, 2022
MaximBet logo

Reply from MaximBet

Hello!

We’re sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be reached at Manager@Maximbet.com

Rated 1 out of 5 stars

not customer friendly

not customer friendly, I found it difficult to set up my first account and I gave up.

August 28, 2022
MaximBet logo

Reply from MaximBet

Hello!

We’re sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be reached at Manager@Maximbet.com

Rated 1 out of 5 stars

Terrible won on a parlay and they won’t…

Terrible won on a parlay and they won’t let me get my money are asking for bank statements and all never had this happen on any other site stay far away 3 weeks and no money

August 20, 2022
Unprompted review
MaximBet logo

Reply from MaximBet

Hello!

We’re sorry to hear about your disappointment with us, and we would like the opportunity to resolve this issue.

We are committed to providing great customer service and we would like to make things right. Please contact us at your earliest convenience at Manager@Maximbet.com

Rated 5 out of 5 stars
MaximBet logo

Reply from MaximBet

Hello!

Thank you for taking the time to share your wonderful feedback with MaximBet. Our priority is a great customer experience and we are happy to see that we have met that mark

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