Mayfair Home Furniture Reviews 

48
TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I am convinced that this vender is selling items that they do not actually have. There is no way it should take a month to ship an item if it is in stock. It is likely, in my opinion, that when an or... See more

Rated 1 out of 5 stars

A fake Wood and wrought iron Dining Room table. I'm pretty darn sure a Company of this supposed caliber shouldn't build and sell something as bad as thing and then, unlike any reputable online busine... See more

Rated 1 out of 5 stars

mayfairfurniture.co.uk very disappointed. 1. have paid delivery fee with purchase. they don't delivery into house. 2. been told to pay extra money to driver, driver maybe agree to helping to move... See more

Rated 1 out of 5 stars

Well I never thought that I would be scammed like this, I have heard nothing at all from these morons,my experience with these scamming scumbags is I have been royally ripped off, they have taken my m... See more

Company details

  1. Home & Garden

Information provided by various external sources

We’re proud to have excellent relationships with some of the UK and Europe’s most luxurious furniture brands and offer exemplary quality and fantastic value for money with all the products we carry. We also provide a white glove delivery service as standard to ensure your items arrive in perfect condition and are unpacked, assembled and positioned exactly where you want them. Beauty, luxury and impeccable service; the three things that we at Mayfair Home Furniture will always stand for.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(48)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought table and six chairs well best…

Bought table and six chairs well best quality I ever seen the corona style so bought a sideboard and now tv unit to match first time ever I bought off this company and will stay has a customer for the near future and very quick delivery and friendly and helpful when they deliver large items my table looks amazing thank you

December 6, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Have purchased 6 bookcases from Mayfair, and it was a very good experience. Bookcases were as described, were delivered promptly and were easy to assemble. Phone service rep at Mayfair was courteous and knew the company's products.

September 11, 2018
Unprompted review
Rated 2 out of 5 stars

Poor communication and customer service!

I recently ordered a glass coffee table and matching side table. On the website it stated delivery was between 4-10 days, after no communication and 10 days had passed I contacted them via email, initially I got a response saying there was some problem with the courier and they were changing courier, that was fine as these things happen. Several days passed and still no tables. I phoned the company this time and they said they should be with you soon as they were now coming direct from the supplier, by this time Mayfair were not returning emails, it was initially Alicia I was speaking to and getting email correspondence. Eventually after a month I received them. Customer service and communication leave a lot to be desired.

March 23, 2017
Unprompted review
Rated 5 out of 5 stars

Very good service from Wayfair

I was concerned when I tracked my order as it stated there was a delay. I needed the table I ordered as soon as possible and delivery was stated just a few days. I emailed my concerns and heard almost straight back from them and indeed my purchase was on its way. Once received I was impressed with the secure packaging, absolutely delighted with the table and look forward to buying again from Wayfair. To summarise good products, good prices, good delivery and excellent service

February 9, 2017
Unprompted review
Rated 3 out of 5 stars

Good products poor sevice

Website friendly and easy to use.
Item damaged during delivery by courier - waited over 2 weeks for replacement. Phoned Mayfair numerous times to find out where my item was , despite being promised call backs each time which never came. HOWEVER item did finally arrive and was in perfect condition. So although the issue was not as a direct result from Mayfair, they should provide better customer service as I would have ordered a lot more from them but will now go elsewhere.

December 28, 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look