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Mayo Wynne Baxter Reviews 

1,184
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, making complex situations feel easy and stress-free. The service is frequently highlighted as excellent, with many noting the team's efficiency, clear explanations, timely guidance, and quick response times, ensuring they feel informed and confident. However, some customers noted concerns about service quality, including instances of unhelpful advice, incorrect reporting, or prolonged and inefficient conveyancing.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Customers had positive experiences with customer service, highlighting the professional, responsive, and... See more

Response time

Clients share positive opinions on response time, consistently highlighting prompt and efficient... See more

User experience

Reviewers mention positive feedback about user experience, with many describing the process as easy, smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is 27 years since we moved last. Things have changed drastically in the Property Market. Having MWB on our side has been fantastic, they are local, they know the area, know who to talk to and know... See more

Company replied

Rated 5 out of 5 stars

I would wholeheartedly recommend Mayo Wynne Baxter, and in particular Michelle & Sally for any house sale/purchase needs. You hear horror stories about solicitors during house buying, but this wasn't... See more

Company replied

Rated 5 out of 5 stars

Belinda at Mayo Wynne Baxter made what could have been a stressful situation feel easy. I was working to a deadline following my redundancy and she was responsive, clear, and incredibly efficient. She... See more

Company replied

Rated 5 out of 5 stars

Lisa Taylor has been exceptional in her attention to detail and responses to our many questions. I cannot rate her highly enough, it’s very reassuring to know Lisa has your back and your confidence... See more

Company replied


Company details

  1. Legal Services

Written by the company

Award-winning solicitors with offices across Sussex. Mayo Wynne Baxter employ outstanding legal specialists and deliver exceptional service for clients locally and nationally.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,184)

115 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent, professional experience.

During a very stressful time, Sam at Mayo Wynne Baxter was prompt, reassuring and professional.

I wouldn't hesitate to use her services again if required and would highly reccommend Mayo Wynne Baxter and their team.

November 1, 2024
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words, Sam is great and we will pass this onto her.

Rated 1 out of 5 stars

I used Gail Waller she allowed their…

I used Gail Waller she allowed their barrister to to talk to me in an unacceptable way James Aldridge for over an hour.
I’m still left terribly upset till this day.
To the reply :
Wow a low blow, which shows shows how you treat your clients ! (Victim blaming)
My complaint was before any outcome of my case but it did encourage me to have a face to face meeting with Dr Ponnusami and managers of Angmering medical centre,
To which they have put procedures in place so this happens to no one else, which I think speaks volumes.
I would advise you talk to Gail Waller about what happened to me on that day as she didn’t participate in the so called discussion as she did not lift her head from her desk to support the abuse I had to deal with more Dr Caudill whom on occasions looked very uncomfortable.
This is a true account of my experience!

January 20, 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Hi Rachel

We are sorry that you remain upset about the Zoom meeting you had with Gail and the barrister in June 2022 in relation to your medical negligence claim. The purpose of the meeting was to discuss all the evidence.

Unfortunately, we found that there was insufficient evidence to prove that your doctor had been negligent and on that basis we could not proceed with your claim.

We realise that you were disappointed with this outcome. If you remain concerned about this then you should take independent legal advice.

Rated 5 out of 5 stars

Couldn’t recommend them more highly

Couldn’t recommend them more highly. Whoever I spoke to there was responsive to questions, helpful. diligent, efficient, and courteous

Special thanks to Caroline for going the extra mile when things were tricky. Great work for which I’m very grateful

January 10, 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and the 5-stars! Caroline is great and w e will pass this onto her.

Rated 5 out of 5 stars

A very professional service from start…

A very professional service from start to finish. The cost was explained up front in detail for each stage. I was vey satisfied with the service.

June 2, 2024
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and the 5-Stars!

Rated 5 out of 5 stars

Just when i needed representation!!

Just when i needed representation!!
Kind, understanding, and hard working.
Thank you Mayo wynne baxter
Special thanks to Ross.
Great job.

October 31, 2024
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for taking the time to leave us a review! Ross is great and we will pass this onto him.

Rated 5 out of 5 stars

Brilliant Service from Mayo Wynne Baxter…

The team at Mayo Wynne Baxter were extremely helpful. In particular Victoria Seymour (Paralegal), and Marika Monaghan (Associate Solicitor) who dealt with my legal matters. Marika's knowledge, guidance and efficiency was genuinely appreciated, and I would highly recommend and use their services again. It was a brilliant service and experience I received. Thank you to all their team.

November 14, 2024
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and for taking the time to leave us a review! Marika and Victoria are great and we will pass this onto them.

Rated 5 out of 5 stars

Property Sales

I am writing to highly recommend MWB Solicitors for their outstanding professionalism and expertise in handling property sales. Having recently worked with Stephen Taylor and his team , I was thoroughly impressed by their exceptional service and commitment to ensuring a seamless process from start to finish.
From the outset, the team at MWB demonstrated a deep understanding of the property market and legal intricacies involved in selling property. Their attention to detail, clear communication, and proactive approach made what could have been a stressful experience remarkably straightforward and efficient.
What stood out most was their ability to consistently go above and beyond expectations. Stephen and Melissa kept me informed at every step, patiently addressing all my questions and providing practical solutions to any challenges that arose. Their dedication to client satisfaction is truly commendable.
Thanks to their expertise, my friends property/ shop sale was completed smoothly and without unnecessary delays. I have complete confidence in recommending MWB Solicitors to anyone in need of legal assistance for property transactions. Their professionalism, reliability, and superb service set them apart as a top choice in the field.
Many thanks
Sincerely,
Maureen Comber

November 21, 2024
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words. Stephen and Melissa are great and we will pass this onto them for you.

Rated 5 out of 5 stars

Redundancy Contract agreement

Marika and everyone i spoke to MWB were super helpful and professional . Marika dealt with my case . the timeline was tight. She talked me through every step and listened and reacted to all my requests . Marika found a few anomalies in my contract and she worked with the ex employer to resolve these to our satisfaction. The case was agreed and signed off on time by all parties. I will definitely use Marika and MWB again - thank very much and Merry Christmas - Dave T

October 31, 2024
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for the 5-stars! And for taking the time to leave us a review - Marika and team are great and we will pass this onto them.

Rated 5 out of 5 stars

Highly recommend Charles Le May of Mayo Wynne Baxter

I can highly recommend Charles Le May of Mayo Wynne Baxter, who recently advised me on writing a Cohabitation Agreement. Charles grasped the level of support and advise I required, and tailored this to work with the budget I had, which I'm extremely appreciative of. Charles' advise was clearly written, in depth and easy to understand, which allowed me to amend my draft agreement to a final version I felt happy with and more important was confident I fully understood. I wouldn't hesitate to turn to Charles for any future matters I need advise on, he's friendly, showed a great level of care, professionalism, and experience/competence in his field.

December 16, 2024
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and taking the time to leave us a review. Charles is great and we will pass this onto him.

Rated 5 out of 5 stars

Marika handled a very delicate and…

Marika handled a very delicate and complex situation in a professional and understanding way. I wouldn't hesitate to recommend Marika and her team for anything employment related.

December 16, 2024
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and the 5-stars. We will pass it onto Marika.

Rated 5 out of 5 stars

Very quick service

Very quick service. With their help I was able to reach my goals in the negotation with my former employee.

August 28, 2024
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words, we will pass it onto the team!

Rated 5 out of 5 stars

Great handling of a domestic property conveyancing

Mayo Wynne Baxter have handled the probate sale of my parents' home really professionally, thoroughly, kept me informed at every stage, been very easy to contact, taken a great deal of the stress out of it with their calm and friendly approach, they have been really great to work with. Would definitely recommend!

December 11, 2024
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your lovely words and taking the time to leave us a review.

Rated 5 out of 5 stars

A very good company

I first used Mayo Wynne Baxter in 2021, when they witnessed my very elderly mother's signature for a legal document. I was impressed with the kindness and professionalism shown, so came back to you for advice on a passageway issue, then for the conveyancing job you have just done. The service has again been excellent, emails always responded to promptly and queries dealt with. I do feel I am dealing with people who know what they are doing.
I will definitely use you again going forward. Thank you!

December 6, 2024
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and the 5-stars. We will pass it onto the Lewes team.

Rated 5 out of 5 stars

Experienced Conveyance Solicitors

The sale of our house was not straightforward. Our solicitor Michelle at Mayo Wynne Baxter was very experienced and although there were a few annoying complications Michelle constantly chased and resolved any issues with other parties to ensure our sale and purchase went through. There are many on-line conveyancing solicitors which offer a cheap service but so many of these do not understand complex country properties or older houses. Highly recommend this company.

October 17, 2024
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and the 5-stars! We will pass it onto Michelle for you.

Rated 4 out of 5 stars

Very professional and attentive legal…

Very professional and attentive legal services provided by Mayo Wynne Baxter both in Lewes and their Brighton offices.

September 16, 2024
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for taking the time to leave us a review, we appreciate the feeback. What more could we do to get that 5th star in the future?

Rated 5 out of 5 stars

Mayo Wynne Baxter assisted me complete…

Mayo Wynne Baxter assisted me complete my settlement agreement. They explained the process and ensured I understood the agreement clauses and my responsibility. I found the team to be professional, efficient and approachable all through my process. A positive experience.

September 2, 2024
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and the 5-stars!

Rated 4 out of 5 stars

Good and courteous service

Generally the company seemed very efficient and precise in its instructions and paid attention to our concerns appropriately. In the final month of waiting to hear about exchange of contracts, caused it seemed by the inefficiency of the buyer's solicitors, we would have welcomed more proactive sharing of information to update us on any progress, rather than us having to request this. But we accept that this matter was outside the control of MWB.

November 18, 2024
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for taking the time to leave us a review - we will pass it onto the team.

Rated 5 out of 5 stars

Fast and dependable

Advice and support from Sam and Lee at MWB was fast and trustworthy, and I will seek their advice again should I need to.

July 1, 2024
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for the 5-stars! We will pass it onto Sam and Lee.

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