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See what reviewers are saying

Rated 5 out of 5 stars

Mazuma is amazing. I literally bank almost every day. Everyone is always friendly and fast . Thanks Jonathan for always taking the time to say hi , even if you are not doing my transaction.

Rated 1 out of 5 stars

Won't stop Calling. Mazuma received my info from a third-party source before I could opt-out. Now, after telling them I'm not interested they (Ruth A) still keeps contacting me. This is simply harrass... See more

Rated 5 out of 5 stars

Gabriella Q. at Mazuma Blue Parkway in Kansas City was exceptional at helping me resolve my problem. She was efficient and did exactly what she said. She also asked me to email to share the outc... See more

Rated 5 out of 5 stars

I've been a client of Mazuma for many years. As a small business owner, their services more than paid for itself. The tax planning and advice I received over the years was outstanding. One of the bigg... See more

Company details

  1. Bookkeeping Service
  2. Accountant
  3. Accounting Firm
  4. Tax Preparation Service

Information provided by various external sources

Mazuma USA is a simple, affordable accounting service. We provide bookkeeping, payroll, and tax services for a flat monthly fee. Plans start at $75 per month.


Contact info

3.1

Average

TrustScore 3 out of 5

73 reviews

5-star
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1-star

No history of asking for reviews

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Rated 4 out of 5 stars

I only had Mazuma for the free trial so…

I only had Mazuma for the free trial so I cannot attest to a long term usage of the service. However, the reason I decided to move on was because it was not as user friendly as Quickbooks and other accounting services I have used. I did not understand how to categorize my transactions which is super important. This could have been user error: when I asked for help on this: the answer wasn't too clear to me. So again, may have been me or may be the service themselves.

November 27, 2022
Unprompted review
Rated 5 out of 5 stars

Give them a call!

I was introduced to Mazuma USA once I started my business and thankfully I was! They have competitive rates and offer free resources and calls with a tax expert if you want some more clarity before joining! I haven’t had any issues with Mazuma! give them a try!

June 23, 2022
Unprompted review
Rated 5 out of 5 stars

They made running my business fun…

They made running my business fun again! Prior to using Mazuma. I was spending countless hours on bookkeeping and taxes. Now Mazuma handles 95% of the work and I have the time to focus on what I really love in my business. And the best part about them is their unparalleled customer service. Over phone or chat, their staff is incredibly knowledgeable, warm, and friendly. Interacting with them is always a joy and I leave every call or chat feeling like my problem has been resolved.

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

I needed a bookkeeper for my business…

I needed a bookkeeper for my business and I didn’t have to go far. I have been with mazuma for a little 2 years if my memory serves me right. they are very quick in response and very polite. I will continue to recommend this company along using them

November 22, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome company

Awesome company. They give you all the legal tools you need when starting a new business. So glad to have this company in my corner.

July 14, 2022
Unprompted review
Rated 1 out of 5 stars

a total scam

a total scam. They do not offer any guidance, direction, updates, anything to help you navigate financial and tax obligations. They took my $90 a month for 18 months and never so much as called me. They refuse to use my third party bookkeeping application. When I submitted Excel spreadsheets with my itemized is expenses They kicked it right back out. Asking for further clarification. Never sent any emails to me. Never bothered to call me to let me know of upcoming due dates. Never spoke with a licensed CPA once even though I asked for one on multiple occasions. I will be My experience to the IRS as well. Hopefully they will be able to do a fraud investigation.I owe thousands more than I should to the IRS now. You would be better off flushing your money down the toilet then paying for this.

September 16, 2022
Unprompted review
Rated 1 out of 5 stars

Somethings off

started working with them not long ago but they seem a bit sketchy and all the bad reviews here are the same about them taking long to respond.

September 13, 2022
Unprompted review
Rated 2 out of 5 stars

Could be better

Worked with them in my small business they didn't respond much and I feel like its to cheap like to good to be true

September 1, 2022
Unprompted review
Rated 4 out of 5 stars

I have been relatively pleased with…

I have been relatively pleased with Mazuma. I started my first small business at the beginning of this year, and the advice and guidance I have received from Mazuma has been helpful, although sometimes it takes a few people to get the answers to my questions. Today, Danielle was especially helpful in my bookkeeping challenges and setting me up with a tax consultation. She was great! However, it can be hit or miss.

September 8, 2022
Unprompted review
Rated 1 out of 5 stars

Horrid, Slow, Horrible Communication

Absolutely horrible.

I'm trying to do everything correct as a small business owner, and I submitted all the necessary documents for my business and my personal tax return 5-months ago!!

Back on July 5th when I asked for an update on my taxes they told me I can expect this to be completed in 4-weeks... 9-weeks later and I hear nothing but that the team is working on it. Keep in mind this is a very simple and straight-forward tax return.

September 8, 2022
Unprompted review

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