Since the rebranding of the existing lloyds pharmacies to McCabes, the failures of the technology employed has seen a marked deterioration in the efficiency of the delivery of required, sometimes ur... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
McCabes Pharmacy group is a 100% Irish owned and operated chain of pharmacies and was founded in 1977 when Roy and Margaret McCabe returned home from Australia after emigrating 10 years earlier. They understood the need for a more complete healthcare solution, one that encompassed both traditional health care and dispensing along with new market leading services such as Cholesterol and blood pressure health checks. The group grew over the years with three of the four McCabes sisters all being involved in the business, involvement that continues to this day. McCabes Pharmacy group now operates over 30 stores nationwide and continues to be a pioneer in the Irish pharmacy market, offering the innovative products and exceptional service that Roy and Margaret founded the business on 40 years ago
Contact info
Replied to 8% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy transaction online
Very easy transaction online, and Very fast and efficient delivery.
Outstanding service
Outstanding service, there was a product i needed but it was sold out every where . I ordered it and had it next day and an unbelievable price .Excellent service
Blood pressure monitor
Absolutely dreadful place. Ordered 24 hour blood pressure monitor. Incorrectly set and I had to return to get it fixed. Took reading when I first collected it. It was 157 can't remember bottom figure. Went back an hour later stressed to bits and reading was 100. I told girl it was incorrect. She tried another monitor and it read 159. How are they allowed to provide this kind of service for such a very important thing as blood pressure. It then took about 15 minutes to find my prescription for monitor as girl had gone home and there seems to be no system for where things go. If u need monitor pay the extra and get proper service from gp. Avoid mc cabes pavilions swords.

Reply from McCabes Pharmacy
Unreliable & untrustworthy
I placed an order online for a click & collect .I have gotten no response over a month and the order was 100 euro worth. Absolutely unacceptable and completely unreliable. Looking at previous reviews this is a common issue with McCabes , I would not recommend to place any orders online for click & collect.

Reply from McCabes Pharmacy
McCabes in Ridgewood - Very Poor Service
McCabes Pharmacy in Ridgewood has the worst customer service I've ever encountered. They have no idea how to behave as a local business. They refuse to take children's passport photos, claiming to not have the correct seat, another McCabes pharmacy did it no bother because my child can stand! They refused to give us medication for a sick infant multiple times because it was 30 mins before closing and wont let you in the store sometimes 20 mins before closing. Every time I decide to go back there again it gets worse. I have honestly never come across anything like it! Abysmal!

Reply from McCabes Pharmacy
Thanks Airside Pharmacists! I Tested Negative and Returned to the States!
To the wonderful pharmacist's at Airside who helped me with Covid tests and offered such resounding support, a big thank you! I was thinking about purchasing a nasal rinse before my big Covid test on Monday and the Pharmacists recommended against it. They were very truthful and honest which made me decide against purchasing it. And, I tested negative on Monday after quarantining for 5 days in Ireland. Thanks again for your service and support!
I ordered online for click and collect…
I ordered online for click and collect from the Athy branch the 1st of June. I received an email saying It’s had been shipped to Athy the 2nd of June and the pharmacy would contact me to collect my order. It is now the 06th of June and the Athy pharmacy has still not contact me. I will not be ordering from this website again.

Reply from McCabes Pharmacy
Met a fabulous lady Maureen working in…
Met a fabulous lady Maureen working in the crescent limerick branch. She was working in the makeup & creams counter. She was so kind & helpful & such a pleasure to deal with. Her customer service will bring me back again & i’ve told all my colleges about her kindness
Delivery was quick and prompt
NEXT DAY delivery is a lie.
They advertised as Next Day delivery but it's all lie. Even within Dublin it will take around 3 days, even you pay extra for that. So be aware of that.

Reply from McCabes Pharmacy
Wexford town spent a weekend in wexford …
Wexford town spent a weekend in wexford from Dublin and for got my medication the young man in the chemist could not have been more helpful rang my chemist in Dublin and got my medication emailed to him and was able to give me my 2 tablets to help me till I got home. Very very helpful thanks
Problem resolved
Ordered and paid for 100g of diclac gel. Only received a 30g tube. Emailed them and they apologised and sent out the correct order.

Reply from McCabes Pharmacy
Great service
Great service. Love their watermelon vitamin c sachets and the little treat inside.
Next Day delivery an unexpected bonus.
Happy Customer
When I visited my local McCabes Pharmacy to buy food supplements, I was advised there was a 'Buy One, Get One Half-Price' deal online (but not in-store). So I went online to purchase - it was quick and painless, and my order arrived next day :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







