McDonald's Reviews 

110
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Unbelievably slow customer service at Harris Park in Sydney this morning. Must have burned a higher amount of what the cappuccino cost me in fuel while waiting at the drive thru....

Rated 1 out of 5 stars

Port Augusta McDonald is the worst I’ve ever been at staff were rude all gave different reasons. Coffe burn our mouth after asked for warm coffee. Manger was rude unable to to come to a resolution gav... See more

Rated 1 out of 5 stars

> Raised a hygiene issue at McDonald's Deer Park on 16-September 2026. First time I used the toilets I had to clean it myself at 10:42hrs (photo to prove) later I returned again and went to the... See more

Rated 1 out of 5 stars

Mcdonalds William st Perth m a never rude abusive and he abusues other clients Inc myself at the restaurant I was sitting consuming a promo item of there's and the male manager black hair and light br... See more

Company details

  1. Restaurant

Information provided by various external sources

The official website of Macca's® Australia. Whether you want the details of what's in your Big Mac®, or to find your nearest restaurant, this is the place to be.


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1.5

Bad

TrustScore 1.5 out of 5

110 reviews

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1.5

All reviews

(110)

20 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst McDonald’s ever when a customer…

Worst McDonald’s ever when a customer asked for something and pays for something you should give it to them. I asked for a steam bun which is not hard to do. I told the girl at the window my bun was definitely not steamed and that I want a steam bun so I went to the waiting bait and within two seconds they came out with my steam bun which was the same burger that I had originally given them so no way it was steamed.. disgusting service.

August 3, 2025
Unprompted review
Rated 1 out of 5 stars

Repeated problem

Again, after asking for extra pickles and being told 3 times yes there is, again No pickles. Took burgers back and they tried to give us a small cup of pickles and cold burgers back. Had to demand right order, with no apology. This happens every time to me, over it. Extra pickles means extra pickles, not none! Read the sticker kitchen people , can U read? Pissed off

July 9, 2025
Unprompted review
Rated 1 out of 5 stars

Nasty, dirty and slow

Whoa! Went Maccas (South Melbourne VIC) and oh dear, not going again, ever, to any Maccas.

Prices more expensive than some restaurants with proper food. Tables dirty, services slooooow.

Maccas might have been fast food and cheap food once, but now it is neither of them.

Yeah, nobody cares probably, no worries, the door will not hit my back side on my way out.

June 21, 2025
Unprompted review
Rated 2 out of 5 stars

The clown has fallen

Macca’s used to be a serviceable option for quick food. Now it is a mess. Expensive, barely edible substances that resemble food... The greed has eclipsed what they were once good at and now I feel like a clown if I ever give into the kids and place an order. It needs a top-down review and relaunch of their business with actual health conscious options instead of token attempts at providing nutrition.

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

McDiscrimination!

McDiscrimination!! McDelivery's so called customer service practices disability discrimination. They failed to provide an accessible method of communication and even more infuriating they ignore and 'complete' enquiries without any action. Mcdisgusted! You should be ashamed of yourselves!

January 25, 2025
Unprompted review
Rated 1 out of 5 stars

McDiscrimination!

McDiscrimination!! McDelivery's so called customer service practices disability discrimination. They failed to provide an accessible method of communication and even more infuriating they ignore and 'complete' enquiries without any action. Mcdisgusted! You should be ashamed of yourselves!

January 25, 2025
Unprompted review
Rated 1 out of 5 stars

Incomplete orders

26/11/24
Minto 9pm Incomplete orders at drive through tonight, happens a lot and they never answer their phones, and never refunded for any of the missing orders. They only want our money but service and how they make the food is just a job to them, there’s no care in handling orders and you can tell by the way they wrap and present their half wrapped scrambled up burgers.

November 26, 2024
Unprompted review
Rated 1 out of 5 stars

Well i went to Pakenham Mcdonald's on…

Well i went to Pakenham Mcdonald's on the highway Saturday afternoon and had an altercation with a snooty faced girl where you pay who told me "not to come back" I didn't realise Mcdonald's had a new moto ..... best you retrain this obnoxious little girl.

October 12, 2024
Unprompted review
Rated 1 out of 5 stars

McDonalds Taylors Lakes Victoria must…

McDonalds Taylors Lakes Victoria must be getting so desperate that they cut the cheese in half now to make two burgers instead of one. So sad that they don't care about quality and rather go quantity.

August 5, 2024
Unprompted review
Rated 1 out of 5 stars

McDonald's Noarlunga on Sunday night…

McDonald's Noarlunga on Sunday night 21st July at 18:50...terribly slow lots and lots of people waiting...one half man half women thing behind the counter running around like a headless chook doing nothing...waiting over 25 minutes so far for a simple 6 nuggets. Going up to get a refund.

July 21, 2024
Unprompted review
Rated 1 out of 5 stars

Two nights ago No Maccas Love

Two nights ago, My Family & I decided to eat in at The Pakenham McDonalds Restaurant, as we’d not been there for a long while, We ordered our meal & when asked was eat in or take away, we said We’d be eating in thank you, she gave us our table number & said it won’t be long. But… 21 minutes later, my Hubby went to the counter & asked if Our meal was ready as it’s been over 20 minutes wait, our meal had been sitting on the counter for a few minutes but it would seem like the UBER meals were getting the Royal Treatment preferences before the Eat in customers , we were Order 135, what the heck’s going on with the Order service at All Maccas now a day’s?… it’s gone to the crapper actually. Restaurant customers be wary, You Will experience Cold in house meals & Cold in house service too.

July 13, 2024
Unprompted review

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