McKenzie Homes Reviews 16

TrustScore 4.5 out of 5

4.4

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Company details

  1. Real Estate Agents

Written by the company

Established in 2013, we are an independent estate agency based in Forest Gate, East London, specialising in residential and mixed-use property management and lettings for landlords. We have built a strong reputation for professionalism, integrity, and delivering reliable, results-driven service to property owners across East London and beyond. We understand that being a landlord today is increasingly complex, with constant changes in legislation, compliance requirements, and tenant regulations. Our team undertakes regular professional training and stays fully up to date with all relevant legal and regulatory changes, ensuring your property remains compliant, protected, and optimised for performance at all times. We provide a hands-on, proactive service focused on protecting your interests, maintaining your asset to a high standard, and ensuring your tenancy is structured correctly from the outset. Whether you require full management, tenant-find, or strategic portfolio advice, you can be confident you are working with experienced professionals who treat your property as a business asset - not just a listing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16 reviews

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Rated 5 out of 5 stars

I had a really nice and smooth…

I had a really nice and smooth experience with Mckenzie Homes, Mr Shah was always available, cooperative and handle issue with patience. They really do listen to tenant along with the landlord. Great communication with the whole team!
Thanks for your service.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great communication, very efficient.

Communication with Mckenzie Homes has always been clear, quick, and genuinely reassuring the whole way through, which makes such a difference. They also did a great job finding reliable tenants without any hassle on my side. They also send out builders/mechanics as and when need be and charges have always been fair.

It’s rare to feel this confident that things are being handled properly, but they’ve made the whole process feel straightforward and stress-free. Really appreciate the effort and professionalism from the whole team!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

McKenzie Home has consistently…

McKenzie Home has consistently delivered first-class service over the past five years, and I’m so glad we chose them! Their staff are always friendly, professional, and easy to work with. They respond promptly to any maintenance issues and resolve them as quickly as possible. They also take care to find tenants who match our requirements and ensure we remain fully compliant with all letting obligations

December 8, 2025
Rated 1 out of 5 stars

If I could give them 0 stars, I would

These guys were the absolute worst. They practically did nothing throughout the time i was working with them. If I asked them to do something, I had to chase them for months for it to even be partially done. They also provided the tenant with advice on how to make my life difficult, left my property unoccupied for months, without paying rent. They have the worst customer service and they don't even know what they're doing.

The reviews on here are clearly family friends. Would never recommend them to anyone.

December 15, 2024
Unprompted review
Rated 4 out of 5 stars

I chose McKenzie Homes because

I chose McKenzie Homes because my husband knew Shah and we thought he would deal with the rental on a personal basis.
The rental of my parents’ house was very poignant for me. It was my family home and we had live in it since it have been built in the 70’s, so we was going to be picky about who we would want to let it to.
Shah is an extremely experienced agent and I knew he was the right person to rent the property. I even explained the type of tenant we would hope for and he totally took this on board and promised he'd find the right tenants. Within a week of taking the property on Shah had a tenant, he kept us fully informed and followed our every instruction.
The tenants are a family and we are very pleased with the outcome.
I wouldn't hesitate to recommend McKenzie Homes.

June 11, 2020
Unprompted review
Rated 5 out of 5 stars

Appointed Mckenzie homes to fully…

Appointed Mckenzie homes to fully manage my property. They have been very efficient and effective in what they do. They provide a seamless experience and are consistent with they service.
I would definitely recommend for friends and family as they always go the extra mile to support.

July 15, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication. Dealt with enquires in a timely manner and were very quick to find suitable, reliable tenants. Thank you Shah and the Mckenzie Homes team.
T

July 13, 2019
Unprompted review
Rated 5 out of 5 stars

Had a great experience dealing business…

Had a great experience dealing business with McKenzie Homes. They help me secured a rental home quick, easy and secured. Special mention with this friendly and down to earth Guy name Shah Alom is fantastic ! He guided us from the start until done deal, 5 star ! Very satisfied with the service, Definitely recommend

July 3, 2019
Unprompted review
Rated 5 out of 5 stars

Definitely recommend !

Had a great experience dealing business with McKenzie Homes. They help me secured a rental home quick, easy and secured. Special mention with this friendly and down to earth Guy name Shah Alom is fantastic ! He guided us from the start until done deal, 5 star ! Very satisfied with the service, Definitely recommend !

May 20, 2019
Unprompted review
Rated 5 out of 5 stars

The best estate agents in East London I…

The best estate agents in East London I have been using them from the last four years they are the best after I let my property they look after well and if I need any help shah alam the manager always there for me thanks to all staff much appreciated your service and I will alway use you in future regards sheraz

May 9, 2019
Unprompted review
Rated 5 out of 5 stars

Mackenzie home have my estate agent…

Mackenzie home have my estate agent since last five years
Regular collect rent from tenant .
He try to solves any issue and very helpful
He is trust worthy person so for never missed rent
I recommend to use. this estate agent

May 9, 2019
Unprompted review
Rated 4 out of 5 stars

I as a landlord was looking for a…

I as a landlord was looking for a honest and reliable managing agent for my let properties after trying many others, I came across this agent, I am glade I did, these guys are truly professional and I would not hesitate to recommend them to anyone .

May 9, 2019
Unprompted review

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