I searched on Google to buy a Cocco Hyper Veloce Pro Trimmer (Yellow) and found this website. After choosing my trimmer, I started a live chat on the website before completing the payment. I discu... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From start to finish, simple no fuss. The payment system was very efficient and fast. Delivery instructions were very clear and delivered on schedule, couldn't really ask for much more. Would use agai... See more
Company replied
Had a problem with a dilviery but their manager Abe was super helpful once I got a hold of them over phone . Fixed my dilvery issue
My parcel went missing due to the total lack of care by DPD. After many emails and phone calls MCR sent another item out at their expense.
Company details
Written by the company
Small, family run barber supplies retailers and wholesalers operating from the heart of Manchester. We're your one stop shop for all things Barbering and Male Grooming. Stocking everything from hair wax, shaving cream and colognes, to clippers, trimmers, shavers and everything in between! Shipping Nationwide - visit us on Instagram @MCR_Barber_Supplies, or pop into our store and say hello at 27 Lloyd Street, South Manchester, M14 7HS.
Contact info
27 Lloyd Street South, M14 7HS, Manchester, United Kingdom
- 0161 226 0502
- sales@mcrbarbersupplies.co.uk
- mcrbarbersupplies.co.uk
4.7
Excellent
147 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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The original package was lost by the…
The original package was lost by the delivery agent. MCR were very responsive to my correspondence and arranged a replacement at no cost in very good time. Customer service was second to none.
August 5, 2024
Redone splash colognes
Products have a great smell and good price. Delivery was quick too.
Thank you
August 26, 2024
I thought the standard delivery took 3…
I though the standard delivery took 3 days, I had to wait 8 days to get my delivery..Not pleased at all
August 22, 2024
Reply from MCR Barber Supplies
Thank you so much for your kind words! We're thrilled to hear that you consistently have a great experience shopping with MCR. Your feedback means a lot to us, and we look forward to continuing to serve you in the future!
happy all round
happy all around with the customer service and products at a reasonable price.
July 29, 2024
Reply from MCR Barber Supplies
Thank you for your positive feedback! We're delighted to hear that you're happy with our customer service and products at a reasonable price. We appreciate your support and look forward to serving you again soon!
Couldn't be more satisfied with the…
Couldn't be more satisfied with the service and product quality of equipment I've ordered.
July 17, 2024
Reply from MCR Barber Supplies
Thank you for your wonderful feedback! We're thrilled to hear that you're completely satisfied with our service and the quality of the equipment you've ordered. Your satisfaction is our top priority, and we look forward to continuing to meet your expectations.
Products decent but had to pay excess…
Products decent but had to pay excess on delivery for an unknown reason have already contacted them about it but no response
July 8, 2024
Reply from MCR Barber Supplies
Thank you for your feedback. We're sorry to hear about the issue with the excess delivery charge and the lack of response. This is not the experience we aim to provide. Please contact our customer service team directly at [customer service email/phone number], and we'll resolve this for you as quickly as possible. Thank you for bringing this to our attention.
Good easy ordering
Good easy ordering, quick delivery carefully packaged 📦 to protect the product
June 25, 2024
Reply from MCR Barber Supplies
Thank you for your positive feedback! We're glad to hear that you found the ordering process easy and the delivery quick. Ensuring your product arrives safely is a top priority for us, so it's great to know the careful packaging made a difference. We look forward to serving you again!
A+ company that will make you feel that…
A+ company that will make you feel that you are valuable to them , something a lot more companies need to get back to ! One of the products I purchased wasn't available at the time and the company was in constant communication , letting me know exactly when the product would be available and when it would be sent out for delivery! A refund was available too but I was in no rush for the product .
June 27, 2024
Reply from MCR Barber Supplies
Thank you so much for your glowing review! We're delighted to hear that you felt valued and well-informed throughout your shopping experience. Communication is key, and we're glad it made a positive impact for you. Your patience and understanding regarding the product availability are greatly appreciated. We look forward to serving you again in the future!
Reply from MCR Barber Supplies
Thank you Mr Sturman - we truly appreciate you taking the time to leave us a review. We're glad to hear that you were pleased with both the price and timely delivery of your item. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again soon!
Reply from MCR Barber Supplies
Thank you for taking the time to leave us this fantastic review, Jordan! - We're thrilled to hear that you consider us the best supplier with no competition. Remaining at the top of our game for you as our customers is our upmost priority! Your support means the world to us, and we're committed to maintaining the high standards that earned your praise. We look forward to continuing to serve you with top-quality products and service. Thank you!
Good price and happened to pop in on…
Good price and happened to pop in on VAT free day and grabbed lots of bits!! Thank you guys!
June 6, 2024
Unprompted review
Reply from MCR Barber Supplies
Thank you for your review Jehad! We're thrilled to hear that you found our prices good and took advantage of our VAT-free day. It was our pleasure to have you in the store, and we're glad you stocked up on everything you needed. We appreciate your support and look forward to serving you again soon!
Nephew. High school. Positive encouragement.
My nephew who is currently in high school has picked up an interest in becoming a barber and obsessed with his tools, in a good way. He’s popped in on a few occasions to buy stuff from this shop including his clippers, and I have to say, with him being a young lad they have looked after him every time and given him positive encouragement. Really appreciated. Aware this shop is the “go to” supplier for barbers across the North West, keep it up!
June 4, 2024
Unprompted review
Reply from MCR Barber Supplies
Thank you so much for your wonderful review! We're delighted to hear about your nephew's budding passion for barbering and honoured that he chooses our shop for his tools. It's important to us to provide support and encouragement, especially to young talents just starting out. We truly appreciate your kind words and recognition. We're committed to being the “go to” supplier for barbers across the North West and will continue to provide the best service possible. Thank you for your support, and we look forward to serving you and your nephew again soon!
Travelled to the shop from Preston
Travelled to the shop from Preston, great range of stock and friendly knowledge on the different products available. Will be back
May 29, 2024
Unprompted review
Reply from MCR Barber Supplies
Thank you for making the trip from Preston to visit us! We're delighted to hear that you were pleased with our range of stock and found our team friendly and knowledgeable. Your kind words mean a lot to us. We look forward to welcoming you back soon! Safe travels, and thank you for your support!
My go to supplier
My go to supplier - stock a great range of everything you need as a busy barber, including the latest and best clippers and trimmers. Super helpful and friendly guys too. Always worth the drive from North Wales. Thanks guys
May 27, 2024
Unprompted review
Reply from MCR Barber Supplies
Thank you so much for your wonderful review! We're honoured to be your go-to supplier and are delighted to hear that you appreciate our range of products, especially the latest clippers and trimmers. Our team strives to be helpful and friendly, so your kind words mean a lot to us. We're also grateful that you find it worth the drive from North Wales. Thanks again, and we look forward to continuing to support your business! Team MCR :-)
Reply from MCR Barber Supplies
Thank you for the awesome feedback! We're thrilled that you loved our gear and service. Your enthusiasm means a lot to us. If you need anything else, feel free to reach out. We look forward to serving you again! Team MCR :-)
Reply from MCR Barber Supplies
Thank you for your feedback! We're glad to hear you enjoyed our customer service and products. Your satisfaction is important to us, and we appreciate your support. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again! Team MCR :-)
Highly recommend
Highly recommend! Great range of supplies, has everything you would need as a barber
May 20, 2024
Unprompted review
Reply from MCR Barber Supplies
Thank you so much for your recommendation! We're thrilled to hear that you found everything you need for your barber supplies. Your satisfaction is our top priority, and we look forward to continuing to provide you with great products and service. If you ever need anything else, please don't hesitate to reach out! Team MCR :-)
Excellent and efficient service
This was the first occasion that I have had the need to purchase an item from this company. Their website was Easy to access and contained a comprehensive list of products to tempt a prospective buyer. Having made my selection the ordering process and method of delivery were completed and I received my product within a few days. A most impressive business transaction. Should I feel the need to purchase additional products I will not hesitate in buying from them again.
May 7, 2024
Reply from MCR Barber Supplies
Thank you for sharing your detailed review! We're delighted to hear that your first experience with us was a positive one. It's great to know that you found our website easy to navigate and our product selection tempting. We're also pleased that the ordering process and delivery met your expectations. We look forward to serving you again in the future and appreciate your trust in our business. If you need anything else, please feel free to reach out! Team MCR :-)
Reply from MCR Barber Supplies
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with MCR. Your kind words about our service mean a lot to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future! Team MCR :-)
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