Mcrsnackdistro Reviews 

125
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the fast and efficient delivery service, with items often arriving quickly and well-packaged. People frequently highlight the excellent overall service, noting professionalism and helpfulness from the company. Reviewers express high satisfaction with their purchases and often indicate a strong intention to order again. However, some customers experienced issues with damaged products upon arrival, sometimes due to insufficient packaging, or received incorrect items and substitutions. A few other people also felt that there were significant delivery delays, unreceived orders, or a lack of communication regarding their status.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many customers praising the ease of... See more

Product

Customers consistently note ambiguous experiences with product, with some praising the wide selection,... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction and appreciation... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the good quality of products, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a fabulous company, so pleased I found them. I ordered and it was delivered within 4 days, which is very reasonable - they are not Amazon, so wasn't expecting next day delivery! Everythi... See more

Rated 5 out of 5 stars

Superb, can’t recommend highly enough. Had a conversation about Stranger Things Kinder Joy yesterday evening with my daughter, ordered some, and they’ve just arrived. It’s her birthday today - a great... See more

Rated 5 out of 5 stars

I'm a huge Stranger Things fan, and I've been desperate to get my hands on the Kinder Joy x Stranger Things collab that was never intended to come to the UK. This website is the first one that I've fo... See more

Rated 5 out of 5 stars

I had a fantastic shopping experience with MCR. I found them through a web search whilst looking for a specific product which was available for a good price. My purchases were shipped very quickly and... See more


Company details

  1. Candy Store

Written by the company

Discover a world of delicious snacks with MCR Snack Distro - your one-stop destination for tasty treats and more. Snack on!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

125 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(125)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service


I received my order and noticed that two of my ruffles were damaged. I contacted customer service, and they responded very quickly and sent replacements right away! The service was fantastic, and I truly appreciate how smoothly everything was handled. I’ll definitely be ordering again!

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

A great store

I had a fantastic shopping experience with MCR. I found them through a web search whilst looking for a specific product which was available for a good price. My purchases were shipped very quickly and arrived well packaged. Thank you very much to the store - I would highly recommended them.

February 22, 2026
Rated 2 out of 5 stars

Everything smells like Lynx body spray

Everything smells like Lynx body spray. Somehow even foil crisp packets have absorbed it. You try to eat them, and the overwhelming male deodorant/perfume smell hits you in the face, overpowering the actual snack flavour. The whole kitchen where the box sits now smells like a cheap, musky body spray.

Did they spray the box? Are the staff overdosing on Lynx so much it clings to everything they touch? Not sure what is worse.

February 27, 2026
Unprompted review
Mcrsnackdistro logo

Reply from Mcrsnackdistro

We’re really sorry to read about your experience — this certainly isn’t something we would ever expect or want for our customers.

We do not use any fragranced products in our packing process, and our warehouse environment is strictly food-safe. From our experience, strong external odours can sometimes transfer during transit, particularly if a parcel has been transported alongside another package that has leaked (for example, aerosols or fragranced products) while in the DPD network. While this is rare, it is unfortunately outside of our direct control once parcels leave our facility.

That said, we take feedback like this very seriously. Please could you email us directly with your order number and contact details so we can investigate this properly and resolve it for you? We would of course be happy to look at a replacement or refund once we’ve reviewed the issue.

We appreciate you bringing this to our attention and hope to make this right for you as quickly as possible.

Kind regards,

Artin
Mcr Snack Distro.

Rated 4 out of 5 stars

Was worried at first but the company is great

I had an issue with my order and wasn't getting a response from the company. I worried it was possibly an untrustworthy company and I wouldn't get my money back. However, I was advised there had been an issue with messages and when I contacted the phone number I got issued a refund straight away.
Very nice communication when I got through and can say it is a genuine company and they have lots of great products. Would buy from there again.

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Ice Breakers

I did try to order peppermints, but they were out of stock. However I received a phone call saying they were out of stock, but could provide cool mints which I agreed to.
The person who delivered the mints was very polite, professional and friendly.

February 2, 2026
Rated 1 out of 5 stars

I ordered around £60 worth of stranger…

I ordered around £60 worth of stranger things kinder joys on the first of January around midnight and have sent emails on cancelling my order but nothing will work. No refund. Do not recommend one bit. Sta clear!!!

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t bother I ordered 20 stranger…

Don’t bother I ordered 20 stranger things eggs for a kids party over Xmas, card through post said they were left at the side of my bin!wasn’t there when I arrived home, no dispatch notification otherwise I would have rearranged for a day I was actually in.Contacted customer services don’t seem interested one bit keep chasing them up but don’t seem bothered as I have a camera above the bin, which isn’t even connected as it was left from previous owner! No replacement or refund offered won’t use again

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing store with an incredibly…

Amazing store with an incredibly supportive and responsive team!
They helped me receive my order very quickly, always stayed in touch, and were truly professional and kind throughout the whole process.

I really appreciate their attention, speed, and care for the customer.
Highly recommended — I will definitely shop here again!

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Kinder Joy ‘Stranger Things’ Purchase Experience

Amazing experience! My son had been asking for the Kinder Joy ‘Stranger Things’ chocolate eggs for Christmas which don’t seem to be widely available in the UK. I was a little sceptical when I found this website selling them at such a reasonable price, but ordered and took a chance. They arrived two days later, well packaged and in pristine condition. I’m so excited for my son! He’s going to be so happy on Christmas Day! Thank you so much.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMENDED

Superb, can’t recommend highly enough. Had a conversation about Stranger Things Kinder Joy yesterday evening with my daughter, ordered some, and they’ve just arrived. It’s her birthday today - a great unexpected surprise. Thank you so much MCR.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Very quick delivery and reasonable prices

Placed an order on Thursday, received the following day! Reasonable prices. I would recommend this company. Very efficient. I ordered 4 Stranger Things Kinder Joys for my daughter as they seemed to be out of stock in the shops. Found them on this website for a little more than the shops but I was happy to pay a bit more.

December 11, 2025
Unprompted review

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