MDC plumbing & gas services Ltd  Reviews 85

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I had a new boiler fitted last Thursday by Michael. Came at time he said was so friendly and helpful cleaned up afterwards. I would recommend MDC plumbing and gas services to everyone. I got a few quo... See more

Rated 5 out of 5 stars

Mike arrived in time. Very efficient and professional. Very competitive prices and efficient boiler provided. Completed new boiler fitting in timely manner. No mess took all old parts away. Explained... See more

Rated 5 out of 5 stars

Mike was very polite on the phone and he gave us a very good service, arranging and booking us in whem convenient for us and him I would definitely recommend him and his team for any future work. Has... See more

Rated 5 out of 5 stars

Highly recommended MDC, mick and his team. Purchased our first home with 2 small children. All local plumbers seemed to try take advantage of my situation given my circumstances and it being so close... See more

Company details

  1. Boiler and Heating Service

Written by the company

Over the last 14 years, MDC Plumbing & Gas Services has built an outstanding reputation for quality and competitive prices amongst thousands of domestic customers within a 100-mile radius of Liverpool. MDC specialises in the professional installation and maintenance of gas and plumbing appliances, and is a Gas Safe registered company. Our emergency service is available 24/7, all year round. We are advanced accredited installers for big brand names like Worcester, Valiant and Ideal. All our work is guaranteed for 12 months and all our boiler installations come with an 8-10 year manufacturer’s warranty.


Contact info

4.8

Excellent

TrustScore 5 out of 5

85 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Boiler installation

I had a new boiler fitted last Thursday by Michael. Came at time he said was so friendly and helpful cleaned up afterwards. I would recommend MDC plumbing and gas services to everyone. I got a few quotes from other companies, and MDC was the most competitive. Two days later, I already had a new boiler installed. Thank you. Lukasz

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely professional

Mike arrived in time. Very efficient and professional. Very competitive prices and efficient boiler provided. Completed new boiler fitting in timely manner. No mess took all old parts away. Explained how everything worked. Excellent service very professional. Would recommend to anyone.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Mike was very polite on the phone and…

Mike was very polite on the phone and he gave us a very good service, arranging and booking us in whem convenient for us and him I would definitely recommend him and his team for any future work. Has 0% finance also which helped us out. Thanks Mike.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Mike was Great and professional

Mike was Great and professional , MDC will be recommended to my friends and family from now on , he did a great job changing my 20 yr old inefficient boiler/tank system to a combi boiler , Thankyou Andy From Wigan

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Mike came to Anglesey to fit a new…

Mike came to Anglesey to fit a new boiler- the service was fantastic, came when he said he would, fitted on same afternoon, no hidden costs(most competitive) very professional and tidy. All paperwork for new boiler was registered including gas safety certificate.Can not recommended to highly .All round good man!

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Mike went over and above for us

Mike went over and above for us. Mind it was over 100miles for him but he came on time, collected keys from agents, new boiler installed and made sure everything was working well and left tidy and clean.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Mike couldn’t be more professional and…

Mike couldn’t be more professional and helpful, the boiler was installed within hours and looks superb!. After the install Mike showed me how to program the room stat. Will definitely recommend and use again in future projects

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

MDC Fantastic Team work

Fantastic team came the day they said they would which was 2 days before originally booked for because he knew I was of age that needed heating .. With permission of course.. and on time. I thought would be a long all day job with lots of mess.. NO 4&1/2 hours later old boiler out new one in and no mess at all..They cleaned up all .. I would say MDC is a very reliable trustworthy professional company and I would have no hesitation to used them again 100% .. thank you Mike and his team .
I would just like to add that I am a Merseyside pensioner (you all know in Merseyside what that means 😉)and MDC still went out there way to make sure I had heating as soon as possible ..

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

Mike contacted me on the morning of the boiler installation just to let me know he was on his way and estimated time of arrival. On arrival he introduced himself and got straight to work. He was professional and polite throughout. Upon completion I was expecting that I would have to clean up but Mike had already done a steller job. He took the time to ensure I understood how to operate the boiler before he left. I am very happy with the service provided and would not hesitate to recommend Mike. Many thanks.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Good job well done

Mike and the boys came gave me a quote
No flannel made some good suggestions as we were having our new boiler moved to the loft.
We wanted it done a certain way hiding all pipes , finished job was first class very neat and tidy
Well pleased good job

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Never recommend -always ask for rebooking or cancellation on the day of appointment

Very disappointing service.
Booked a boiler service and the engineer initially agreed on a date, then later said he couldn’t attend when I called to confirm. He rearranged for the following Monday and eventually came to service the boiler.

Shortly after he left, the hot water stopped working properly and was only slightly warm. I contacted him and he agreed to come back to fix the issue, gave me an appointment, then changed the date again when I called on the day of the appointment. Since then, I’ve had no response at all.

Poor communication and unreliable aftercare. I would not recommend.

December 12, 2025
Unprompted review
MDC plumbing & gas services Ltd  logo

Reply from MDC plumbing & gas services Ltd

Hi Edwin,
Thank you for taking the time to leave your feedback. I’m genuinely sorry that I didn’t manage to return to complete the work as expected and I completely understand your frustration.
Unfortunately, at the time my young son was unexpectedly hospitalised, which meant I had to step away from work immediately and focus on a family emergency. I appreciate that this does not change the inconvenience caused to you, and for that I sincerely apologise.
I always aim to provide a reliable and professional service, and I’m sorry that on this occasion I fell short. Thank you for your understanding, and I wish you all the best going forward.If you contact me on 07875221449 I will organise a refund for the original boiler service. I can also provide photo evidence of my son in hospital with timestamps

Rated 5 out of 5 stars

Back Boiler removal to Combi boiler.

Highly recommended MDC, mick and his team. Purchased our first home with 2 small children. All local plumbers seemed to try take advantage of my situation given my circumstances and it being so close to Christmas. Mick was honest and very knowledgeable and suggested a new solution which left all other plumbers in shock of why they didn’t think of it. Full removal of back boiler and old cylinder, update with combi boiler and water pressure pump (as water pressure was too low). Surveyed and installed within a week of initial contact. Shame you can’t leave 6 stars. Thank you Mick and the team.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

I needed a new boiler I shopped around

I needed a new boiler I shopped around, I spoke to Mike from MDC who offered a complete start to finish no nonsense package with a competitive price on a top quality boiler, Mikes quality of work is second to none and completed the job in a professional and tidy manner. I would thoroughly recommend using MDC to anyone wishing to purchase a new boiler, many thanks Mike

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

So happy with my new boiler!

So happy with my new boiler!! Mike and Sam came out 2 days after quoting to fit it all within a few hours and helped set up hive. Couldn’t recommend them enough - thank you!

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend MDC plumbing and gas…

Highly recommend MDC plumbing and gas services. I contacted Mike about a new boiler, he gave me all the information straight away what I needed and the cost. I had a few questions and straight away mike answered these and we agreed a date to install the new boiler. Mike turned up on time and did the job, even with a 4 year old watching his every move! He was really efficient, tidy and a really nice guy!

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Like for like combi replacement

Mick and Sam arrived at 10. Talked about what they were going to do. 2pm, all done. Top job, clean and tidy, good all round. Really pleased with the outcome. Recommend them every time. Many thanks guys.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

5* review

After getting several quotes for a new boiler MDC were the most affordable. Mike was very accommodating and was able to fit the new boiler the same week. When fitting the boiler he and his colleague Sam were very professional, polite, informative and efficient. They left my house clean and tidy and did a very thorough job. I would definitely recommend MDC to any of friends and family.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Just had my new boiler installed by Mike cannot thank you enough your service is truly amazing , from start to finish I have been very impressed by the whole service from pricing and no pushy salesmen all done by phone and the price was extremely good too. turned up on time all sorted in a few hours and so tidy
Mike you are a star thank you siobhan

May 26, 2025
Unprompted review

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