My names are Alex ssekabuuza male Ugandan 42 years. I have been working with SOC llc in iraq as security officer, and Raith engineering company in Afghanistan in logistics and In Dubai with transguard... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am happy to work with my new case officer Quin. She is patient, very professional, responsive, and consistently goes above and beyond to ensure everything runs smoothly. She guided me properly throu... See more
Company replied
The entire process so far has very stress free. This is possible because of how supportive and patient everyone at MDC has been with me. A special mention would be Ann Taylor who has spent hours assis... See more
Company replied
Working with Tony Suarez has been a great experience. Even though our case is still in progress, I am so impressed by his support and professionalism. He has made everything clear and simple. I highl... See more
Company replied
Company details
Written by the company
Multi Dimension Consulting (MDC) is a leading Canadian immigration and visa consultancy situated in Vancouver. We have successfully helped thousands of our international clients fulfill their goals of living, working, studying or traveling in Canada. Our esteemed reputation and high success rates are the result of hard work, dedication and personalized service provided by our team of five Regulated Canadian Immigration Consultants (RCICs) who are registered and accredited by the Immigration Consultants of Canada Regulatory Council (ICCRC). This means they can legally liaise with Canadian authorities on your behalf. Obtaining a Canadian visa is easier, and quicker with our all inclusive visa evaluation and application services. We help you complete your visa application affordably, and conveniently through an easy-to-use Digital Dashboard. With our experience and know-how, you’ll be on your way to living in the best rated country in the world! At MDC, we take care of your Canadian Visa Application while you take it easy.
Contact info
700 W Pender St, Vancouver, BC V6C 1G8 Canada, Vancouver, Canada
- +1 604 449 1100
- support@mdccanada.ca
- mdccanada.ca
4.3
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly, patient
John Anderson helped me today, took time to make sure I understand all the steps
January 26, 2026
Unprompted review
Reply from MDC Canada
Hi Suzanne,
Thank you for your kind review!
We’re happy to hear that John was friendly, patient, and took the time to make sure you understood each step.
We truly appreciate your feedback and will be sure to share it with him.
Jake was very helpful over the phone…
Jake was very helpful over the phone and explained everything thoroughly and explained the whole process to make it easy for me to follow instructions
January 26, 2026
Unprompted review
Reply from MDC Canada
Hi Stan,
Thank you for your feedback!
We’re glad to hear that Jake was very helpful and took the time to explain everything clearly. It’s great to know he made the process easy to follow.
We truly appreciate you sharing your experience!
All reviews I submitted regarding MDC…
All reviews I submitted regarding MDC Canada were removed after a few weeks without justification. This raises serious concerns about transparency and accountability. In my experience, MDC Canada engaged in deceptive practices by soliciting positive reviews before services commenced and after collecting over $400 in fees.
It is also deeply concerning that two separate reviews I posted were deleted by Trustpilot, suggesting a lack of due diligence in properly investigating the complaints raised by consumers. These actions undermine trust in both the company and the review platform and warrant closer scrutiny.
December 21, 2025
Unprompted review
Reply from MDC Canada
Thank you for your additional review.
Kindly note that only Trustpilot has the power to remove reviews. This means that your reviews were removed for spam.
We have responded to your initial review however, you have not provided us with any account information, and as mentioned, we are unable to locate any accounts using any of the details in your reviews and on your profile.
Where this additional review is also spam, as you have not responded to our request for more details, we will give you the opportunity to provide them here.
Kindly note that if none are received, the review will be flagged and removed again.
I have Had a great experience with John…
I have Had a great experience with John Anderson. Very informative
January 21, 2026
Unprompted review
Reply from MDC Canada
Hi Richard,
Thank you for your feedback!
We’re glad to hear you had a great experience with John and found him very informative.
We truly appreciate you taking the time to share this and will be sure to pass along your kind words.
Much like some people have already…
Much like some people have already…
Much like some people have already mentioned, they are extremely pushy when it comes to securing payments. And this for me was grounds to withdraw my application after the canadian immigration eligibility evaluation section was completed. I paid 499 dollars for a service, which, to be honest, could have just gotten AI to tell me the same thing.
I have requested a refund but I'm expecting them to ignore this request since they've done it to countless others. So the bank dispute avenue is most likely the way forward. On this topic, when it came to the payment method, the lady I spoke to told me that card payment was better and secure, despite the bank transfer being an option, not to mention cheaper. This should have been a red flag at the time.
I had countless phone calls on my birthday this weekend, and I had my son stay with me who was not very well. Although the lady that called appeared sympathetic, she then later called me over 10 times whilst putting my son to bed! This was almost my birthday. So on top of carrying out usual fatherly duties, I had these idiots constantly phone me demanding the extra payment.
When I spoke to the same woman today to explain that I do not wish to carry on with the application she tried a number of scare tactics. Such phrases like "This will most likely result in you being rejected into entering the country in the future" and similar ones thereafter.
Update on this. They offered my a refund in the form of a goodwill gesture. Not the full amount mind you. Told me on the 27th January that it can take within 28 days to process. I chased this up around the 18th February. No response. Sent another message chasing it on the 2nd March. Nothing. Only when I disputed this with my bank did they take it seriously. They then had the audacity to claim that they already processed the refund. And maybe I should have brought it up sooner for it to be resolved! When I replied and told them they haven't made any attempt at refunding anything. Nor have they acknowledged any of the follow up emails, they went quiet. Just plain crooks people. Don't use them!
User ID for this: 299995270603
January 15, 2026
Unprompted review
Reply from MDC Canada
Thank you for taking the time to share such a detailed account of your experience. We’re genuinely sorry for the frustration, stress, and inconvenience this has caused—especially given the timing around your birthday and while you were caring for your son. We understand how upsetting this must have been, and we appreciate you bringing these concerns forward.
We want to confirm that contact has now been arranged so we can address the matters you’ve raised and review the situation as a priority. Our intention is to clarify what occurred, discuss your refund request, and resolve the concerns you’ve mentioned as quickly and fairly as possible.
Once you’ve had this discussion, please do let us know how it goes and if any further assistance is required thereafter. We’re committed to ensuring this is properly reviewed and that your concerns are handled with the seriousness they deserve.
Refund my 4000Us dollars
They take advantage of people's weakness for greener pasture and collect their heard earned money in the presence of easy and eligible pathway visa application. They hide tge truth and sell stories you want to hear. The next thing, they start pestering you with calls for payment. I paid 400usd dollars for a family application that never saw the light of the day. Please let them refund my money.
January 19, 2025
Unprompted review
Reply from MDC Canada
Hi Ijeoma,
Thank you for bringing this to our attention. We’re truly sorry to hear about the distress, confusion, and frustration you’ve described, and we apologise for any trouble this situation has caused.
We take claims like this very seriously and would certainly like the opportunity to review what has been happening so we can understand the full context and address your concerns appropriately. At this time, we’re unable to locate your file based on the information in the review alone.
To allow us to investigate and follow up, we kindly ask that you contact us directly and provide your application number, user ID, or the email address used with us. Once we have these details, we can review your case in detail and arrange contact to discuss the matter further.
We appreciate you sharing your concerns and hope to have the chance to clarify the situation and work toward a resolution.
A big shoutout to Martin Silva
I want to give big shoutout to Martin Silva, I am lucky to have him as my caseworker, very attentive to details, relax and always to giving the best advice on my application, I know the Visa process is still on, but I am confident with his professional skills and how helpful he has been, I’m going to have a successful application. Once again Thank you Martin. 👍😀
January 15, 2026
Unprompted review
Reply from MDC Canada
Hi Timilehin,
Thank you for your wonderful feedback!
We truly appreciate the big shoutout to Martin. It’s great to hear that his attention to detail, calm approach, and professional guidance have given you confidence throughout your visa process. We’ll be sure to share your kind words with him.
Wishing you every success as your application continues, and thank you for trusting us!
Alex was very patient and kind
Alex was very patient and kind! He waited on the line while I was struggling to fill out some information and helped me by sending another link that ended up working. He walked me through every step and made sure I understood everything. Thank you!! :)
January 14, 2026
Unprompted review
Reply from MDC Canada
Hi Nicole,
Thank you so much for your lovely review!
We’re delighted to hear that Alex was patient, kind, and supportive while assisting you. It’s great to know he took the time to walk you through each step and ensured everything was clear and working properly.
We’ll be sure to pass along your kind words and thank you for choosing us!
Horrible staff and their attitude
The staff and their attitude is absolutely horrible and rude. Wont recommend at all.
January 13, 2026
Unprompted review
Reply from MDC Canada
Hi Raunak,
Thank you for sharing your feedback.
We’re truly sorry to hear that this was your experience, as this is certainly not the standard of service we aim to provide.
We would very much like the opportunity to review what has been happening and understand the situation in more detail so we can address it appropriately. To assist us with this, we kindly ask that you contact us with your application number, user ID, or the email address used with us.
Once we have these details, we can look into the matter thoroughly and follow up accordingly. We appreciate you bringing this to our attention and hope to have the chance to resolve your concerns.
I talked on the phone with John…
I talked on the phone with John Anderson. He was very helpful and patient when I was having issues.
January 6, 2026
Unprompted review
Reply from MDC Canada
Hi Sam,
Thank you for sharing your experience!
We’re glad to hear that John was helpful and patient in assisting you over the phone. Your feedback is greatly appreciated, and we’ll be sure to pass along your kind words to him.
Please don’t hesitate to reach out if you need any further support.
Beyond helpful and extremely diligent
Beyond helpful and extremely diligent. They have made the prospect of moving to Canada feel less like a dream and more achievable every discussion I have with them
December 30, 2025
Reply from MDC Canada
Hi Joey,
Thank you so much for your kind and thoughtful review!
We’re thrilled to hear that our team has been beyond helpful and extremely diligent, and that we’ve helped make your goal of moving to Canada feel more achievable. It’s truly rewarding to know our discussions have made a positive impact.
We’re excited to continue supporting you every step of the way.
Beware
A predatory service forcing you to sign agreements on the spot that absolve them of responsibility while sending more and more amounts of money, using psychological tactics
January 5, 2026
Unprompted review
Reply from MDC Canada
Hi Juniper,
Thank you for your feedback.
We would like to clarify that the claims outlined in your review do not reflect our practices. Our processes are designed to be transparent, voluntary, and client-focused.
We can also confirm that contact has been arranged to discuss your concerns directly, review the details, and work toward resolving any misunderstandings in a respectful and professional manner.
We appreciate the opportunity to address this with you.
Quick and persistent!
Quick and persistent. Gave me all of the information I needed as quickly as needed.
John Anderson was the senior manager handling my application. Thanks John!
January 5, 2026
Unprompted review
Reply from MDC Canada
Hi Aaron,
Thank you for your great feedback!
We’re pleased to hear that you found our service quick, persistent, and informative. We’ll be sure to pass on your kind words to John, he’ll be delighted to know his support made a positive difference.
Wishing you every success, and please don’t hesitate to reach out if you need anything further.
Becareful its scam company
Becareful its scam company, what they are doing should be illegal, I will report your company and I will seek a legal action against you and your team of liars .
Shame on you MDC , you wanted to scam my sister for 2000$ .
December 16, 2025
Reply from MDC Canada
Hi Nabil,
Thank you for bringing this to our attention. We take concerns of this nature very seriously.
We can confirm that contact has now been arranged so we can discuss the matter directly and work toward clarifying the situation. Our priority is to review the details, address any misunderstandings, and resolve concerns in a transparent and professional manner.
We certainly do not engage in scams or deceptive practices, and welcome the opportunity to speak with you to ensure all facts are properly reviewed. We appreciate your cooperation and look forward to addressing this directly.
Reply from MDC Canada
Hi Jude,
Thank you for your feedback!
We’re glad to hear you had a great experience with our service.
We truly appreciate your support and are here if you need any assistance in the future.
Amazing experience on phone and helped…
Amazing experience on phone and helped through the whole process!
December 30, 2025
Unprompted review
Reply from MDC Canada
Hi Samantha,
Thank you for your kind words!
We’re delighted to hear that you had an amazing experience and that our team was able to guide you through the whole process.
Your feedback means a lot to us, and we’re always here if you need any further assistance. Wishing you all the best on your journey ahead!
They were Very friendly and helpful
They were Very friendly and helpful.
Thank you Hanry Thomas !
December 29, 2025
Unprompted review
Reply from MDC Canada
Hi Wassilatou,
Thank you for taking the time to share your lovely feedback and experience with us.
You are very welcome and please do not hesitate to let us know if any further assistance is required.
It was a seamless experience with Linda…
It was a seamless experience with Linda Ryle.
December 29, 2025
Unprompted review
Reply from MDC Canada
Thank you for reviewing our service, Favour.
Please do let us know if any further assistance is required.
Highly recommended
December 3, 2025
Reply from MDC Canada
Hi Nagaraju,
Thank you for your update and recommendation.
Please do not hesitate to let us know if any further assistance is required.
Not what I was expecting, Pushy!!
Not what I was expecting, I think it's better if you just do yourself the research and get your own paperwork to be honest.
December 18, 2025
Reply from MDC Canada
Hi Alfonso,
Thank you for taking the time to raise this with us.
Kindly note that we've since passed your feedback on to our team, who will be following up for the needed assistance ASAP.
Please do let us know if any further assistance is required thereafter.
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