MDhair Reviews 

5,398
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 3,765 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often noting significant improvements in hair health, reduced shedding, and new growth. Many praise the quality, ease of use, and pleasant feel of the shampoos and serums, highlighting their effectiveness and integration into daily routines. Customer service is frequently described as exceptional, with people appreciating prompt, helpful, and kind responses. However, some customers noted delivery concerns, with items sometimes taking a long time to arrive, being held up by customs, or arriving damaged. A few also found certain product components, like capsules or oils, had an unpleasant smell, caused stomach upset, or left hair greasy. Additionally, some reviewers did not experience expected results or found customer service unresponsive.

What people talk about most

Product

Customers generally report positive experiences with the products, noting that many items, such as the... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction with how products make... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the products easy to use and... See more

Customer service

People report positive experiences with customer service, highlighting it as great, exceptional, and some of... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting quick and reliable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’m giving 4 stars at this point as I have only been using these products for just under a month, and the pamphlet stated it would likely take a few months to see real results. I have noticed a small... See more

Company replied

Rated 4 out of 5 stars

I do think the system is working. I just wish the delivery system of the topical serum is in a different form. I prefer the foam delivery system as it adds volume and it doesn’t make my hair have a we... See more

Company replied

Rated 4 out of 5 stars

I’ve been using MDhair for about two weeks now, and so far, it’s been a really promising addition to my routine. While two weeks is obviously too early to see dramatic new hair growth, I have alread... See more

Company replied

Rated 4 out of 5 stars

Took a bit to get here, but when I got it the shampoo was damaged. I took a picture and emailed with the picture to Taylor from MDHair explained what happened. Immediate response and a replacement... See more

Company replied


Company details

  1. Hair Product Store

Written by the company

Effective hair regrowth tailored to you. Grow thicker, healthier hair with a customized, dermatologist-formulated growth kit. Take a short quiz and a picture of your scalp to receive a free AI assessment and customized product recommendations.


Contact info

4.0

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(5,398)

3,560 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far so good

I have been using this serum for about a month and a half. I have not had any issues at all. No irritation, does not leave my hair greasy, nor does it make my scalp itch or burn like others I have used in the past. I have noticed baby hairs growing on my hairline and on my part that I noticed was widening. I’m hoping to continue to see new growth as time goes on. I’m satisfied and will continue to purchase and use this product. I’m a satisfied customer.

May 31, 2026
Unprompted review
MDhair logo

Reply from MDhair

We're delighted to hear about your positive experience, Melissa. Your satisfaction, along with the exciting signs of healthy new growth you've noticed, is wonderful to hear, and we're cheering you on as you continue working toward your hair goals. If you need any help along the way, just email us at support@mdhair.co.

Rated 5 out of 5 stars

Have noticed that I’m not loosing hair…

Have noticed that I’m not loosing hair when washing it . Hoping the next steps go to plan .

July 11, 2026
Unprompted review
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Reply from MDhair

Hi Samuel, thank you for sharing this encouraging update with us. We're delighted to hear you've already noticed less hair shedding while washing, and we hope you'll continue seeing even more positive progress as you stay consistent with your personalized plan. Have questions or need help? Reach us anytime at support@mdhair.co.

Rated 4 out of 5 stars

Hair feels great

Hair feels great. Only been a few weeks

July 11, 2026
Unprompted review
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Reply from MDhair

Hi there, it's wonderful to hear such positive feedback. We're delighted that you're already enjoying how your hair feels after only a few weeks, and we're cheering you on as you continue your hair care journey. Questions? We’ve got answers. Write to us at support@mdhair.co.

Rated 5 out of 5 stars

Good customer service

Good customer service, they answer really quick. Also I'm excited about the product, I've used it for over 1 week

July 11, 2026
Unprompted review
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Reply from MDhair

Hi Martha, we truly appreciate you taking the time to share your experience. It means so much to know our team has been able to support you promptly, and we hope you'll continue seeing encouraging progress as you move forward with your routine. If you ever need support, don’t hesitate to contact us at support@mdhair.co.

Rated 5 out of 5 stars

Great experience

After having a front hair transplant, and using minoxidil on my crown , and having a reaction to the ingredients , I saw MD growth serum And decided to try it . I filled out the form and they sent me my personalised plan it arrived quickly and I have found it easy to apply to my daily routine . I use the shampoo and apply the serum as instructed once a day . So far I’ve had no itching and the shampoo leaves my hair feeling cleansed and in good condition . So my experience so far has been positive . If you’re thinking of trying these products what have you got to lose ?

July 10, 2026
Unprompted review
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Reply from MDhair

Thank you for your thoughtful review, Timm. We're delighted to hear that your personalized regimen has been easy to follow, gentle on your scalp, and a positive addition to your daily routine from the very beginning. Our team is happy to help! You can email us at support@mdhair.co.

Rated 4 out of 5 stars

Took a little longer to be delivered

Took a little longer to be delivered

July 1, 2026
Unprompted review
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Reply from MDhair

Hi Chris, we truly appreciate you sharing your experience with us. While we're sorry your delivery was delayed, we're grateful for your patience and the opportunity to be part of your hair care journey. Need a hand? Get in touch with us at support@mdhair.co.

Rated 2 out of 5 stars

No growth at all

No growth at all. 3 months in.

July 11, 2026
Unprompted review
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Reply from MDhair

Hi Joe, we're truly sorry to hear that you haven't seen the hair growth you were hoping for after three months of use. We understand how disappointing this can be, and we'd appreciate the opportunity to learn more about your experience and see how we can best support your hair care journey. If you’d like guidance or support, email us anytime at support@mdhair.co.

Rated 5 out of 5 stars

I’ve had a great experience with the MD…

I’ve had a great experience with the MD hair products. Without a question, you should try them out for yourself. I’m very pleased with them couldn’t ask for a better results.

June 1, 2026
Unprompted review
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Reply from MDhair

Hi Pattie, your kind words truly brightened our day. Knowing that you've had such a positive experience and are so pleased with your results inspires our team to keep delivering the very best for our customers. We’re happy to support you anytime at support@mdhair.co.

Rated 5 out of 5 stars

I haven't regrown a full head of hair…

I haven't regrown a full head of hair yet, but it does help to be thicker so far. Hope to regrow a lot more.

June 2, 2026
Unprompted review
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Reply from MDhair

Hi Robert,

We appreciate your feedback and are delighted to hear that you are already noticing thicker hair with MDHair. While regrowing a full head of hair is a gradual process that requires consistent use over several months, it is wonderful to know you are seeing early progress and remain hopeful for more regrowth. We look forward to supporting you as you continue your journey toward healthier, fuller hair.

For tailored guidance on maximizing your results, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 4 out of 5 stars

Been using the product for a couple…

Been using the product for a couple weeks, so far so good! Wish it would have a better scent.

July 10, 2026
Unprompted review
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Reply from MDhair

Hi Julie,

We appreciate your feedback and are glad to hear that your first couple of weeks with MDHair have been positive so far. It is wonderful to know the products are working well for you. We also value your input regarding the scent, and we will share this with our product development team as we continue to refine the experience. Your perspective helps us improve, and we look forward to supporting you as you continue your journey toward healthier, fuller hair.

For tailored guidance on maximizing your progress, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 5 out of 5 stars

So far

So far, I’m very pleased with the products I’m using. It’s only one pill a day, a simple shampoo in the shower at night, and a serum in the morning before heading to work! Fits my routine and my budget great!

July 10, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Stephen,

We appreciate your feedback and are delighted to hear that MDHair’s system fits seamlessly into your daily routine and budget. It is wonderful to know that the one pill, shampoo, and serum have been easy to incorporate into your schedule and that you are pleased with the products so far. Personalized care that is simple and effective is at the heart of MDHair, and we look forward to supporting you as you continue your journey toward healthier, fuller hair.

For tailored guidance on maintaining your progress, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 2 out of 5 stars

Not worth it!

I ordered the introductory kit and I feel that for the amount of product I received, $90. CAD is too expensive. To make things worse, I had to pay over $22 in U.S. customs . Too much to spend on product that can offer no guarantee of hair growth. I think Rogaine would be a more effective alternative.
And finally, it took a long time to arrive, almost 3 weeks.
I will not be re-ordering.

July 10, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Susan,

We appreciate your feedback and are sorry to hear about your experience. As we did not receive a response, we were unable to verify the account or details provided. MDHair is a subscription‑based service, and renewal details including timing and cost of the next kit are clearly displayed at checkout near the payment button.

Please note that customs fees are mandated by your country and are not charged or controlled by us. Our commercials and checkout clearly set expectations that standard international shipping is typically 7–14 days, though delivery may be delayed due to customs handling, weather, or other external factors.

We understand your concerns and regret that the product did not meet your expectations. For subscription or delivery concerns, please reach out directly to support@mdhair.co so our team can assist you further.

Rated 5 out of 5 stars

Above exponentiations.

The responsiveness and resolution of concerns.

July 10, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Darryl,

We appreciate your feedback and are delighted to know that our team’s responsiveness and ability to resolve your concerns have made a positive difference in your experience with MDHair. Providing timely support and reassurance is a priority for us, and we are glad you felt well taken care of. We look forward to continuing to support you on your journey toward healthier, fuller hair.

For tailored guidance on maintaining your progress, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 1 out of 5 stars

Bought a one month kit to see how it…

Bought a one month kit to see how it was and while I know it takes months for results I didn’t like how the supplements made me feel and made my hair more oily in daily life so I wasn’t gonna get more but it auto put me on a subscription without having an account or way to cancel the subscription I didn’t opt in to. Really shady and scummy buisness model here.

July 9, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Jakob, we're sincerely sorry for the disappointment and frustration you've experienced. We regret that the supplements didn't work well for you and that the subscription process left you feeling misled, as that is never the experience we want for our customers. Please email us at support@mdhair.co so our team can look into your account and provide the support you deserve.

Rated 5 out of 5 stars

I tried another regrowth before MDhair.

I spent over 18 months using another product that did very little to regrow my hair. All I got was damaged sheets, and my head felt greasy all the time.
I switched to MDhair a little over 2 months ago and have had more regrowth in that time than in the prior 18 months. Love the regrowth shampoo. Leave it lathered up for 2 minutes, and my hair feels fuller and cleaner than before. The shampoo bottle lasts me for almost 2 months with my short haircut.
Every part of the system is easy to use, and with the collagen supplement, my skin and nails have improved significantly.

July 9, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi David,

We appreciate your feedback and are inspired by your story. After 18 months of trying another product with little success, it is wonderful to know that MDHair has already given you more regrowth in just two months. We are delighted that the regrowth shampoo leaves your hair feeling fuller and cleaner, and that the collagen supplement has also improved your skin and nails. It is great to hear that every part of the system has been easy to use and fits well into your routine. Your experience highlights the importance of personalized care, and we look forward to supporting you as you continue your journey toward healthier, fuller hair.

For tailored guidance on maintaining your progress, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 3 out of 5 stars

3 month trial

It has been 3 months and no visible thickening of my hair and no sight of regrowth. Still live in hope.

Regards

James

July 10, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi James,

We appreciate your feedback and understand how important visible thickening and regrowth are when using MDHair. While some customers begin to notice changes within the first few months, visible improvements typically require consistent use over several months, as hair growth is a gradual process. We are glad to know you remain hopeful, and we look forward to supporting you as you continue your journey toward healthier, fuller hair.

For tailored guidance on maximizing your results, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 3 out of 5 stars

I have been using treatment for 3…

I have been using treatment for 3 months. I am not seeing any signs of improvement yet.

July 9, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Wayne,

We appreciate your feedback and understand how important visible progress is when using MDHair. While some customers begin to notice changes within the first few months, visible improvements typically require consistent use over several months, as hair growth is a gradual process. We encourage you to continue with the treatment, and we look forward to supporting you as you work toward healthier, fuller hair.

For tailored guidance on maximizing your results, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 5 out of 5 stars

It’s early days but having been using MDhair

It’s early days but having been using the products I have noticed a slight change in the texture of my hair to a point I do not use conditioner any more at all,keen to see certain areas in 3 months if improvements can be seen
Customer service and MDhair team have always been their to answer any questions and reassurances

July 9, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Geno,

We appreciate your feedback and are delighted to hear that you have already noticed a positive change in your hair’s texture and no longer need to use conditioner. It is wonderful to know that you are motivated to continue for the next few months to see further improvements. We are also glad that our customer service team has been able to provide reassurance and answer your questions along the way. Consistency is key, and we look forward to supporting you as you continue your journey toward healthier, fuller hair.

For tailored guidance on maximizing your progress, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 4 out of 5 stars

Hair volume

I have been using MD hair products for a couple of months and I have notice my hair is not falling as much and I see some growth in my temples. I am willing to continue using the product and see further results.

July 8, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Sue,

We appreciate your feedback and are delighted to hear that after a couple of months of using MDHair you have noticed reduced shedding and new growth in your temples. It is wonderful to know the treatment is already making a difference, and we are glad you are motivated to continue using the products to see further results. Consistency is key, and we look forward to supporting you as you continue your journey toward healthier, fuller hair.

For tailored guidance on maintaining your progress and maximizing results, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 4 out of 5 stars

Fast shipping

Fast shipping. Not sure how well products work yet. It hasn’t even been a month.

July 6, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Alicia,

We appreciate your feedback and are glad to hear that your order was shipped quickly and arrived on time. Visible improvements with MDHair typically require consistent use over several months, so it is understandable that results may not be noticeable within the first month. We are delighted to know you are following the directions and look forward to supporting you as you continue your journey toward healthier, fuller hair.

For tailored guidance on maximizing your progress, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

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