While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I do not recommend going here. I was not completely satisfied with the service, and when I called to address the matter, I was told a manager would call me back. It’s been about a week now and I have... See more

Rated 5 out of 5 stars

Dustin has been incredibly helpful answering questions with a prompt response time and is very eager to assist. So far I am 100% impressed with this company!!! Excellent customer service is sadly hard... See more

Company replied

Rated 1 out of 5 stars

i did not receive all the products, I had to call and they said they would over night the product. I said I did not receive any instructions on how to use the products,(nothing on the products either)... See more

Rated 5 out of 5 stars

The customer service was amazing. I made the mistake of clicking on an incorrect item and they contacted me to confirm if it was the right item I needed based on the other items I had purchased which... See more

Company replied

Company details

  1. Beauty & Well-being

Information provided by various external sources

At MD Spa Shop we offer the highest grade medical and aesthetic spa equipment at wholesale prices.


Contact info

3.0

Average

TrustScore 3 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

customer Service

Ben with MD Medical has been accommodating in facilitating the purchase/shipment/set up of the Envy Medical Silkpeel Machine I purchased.

August 15, 2018
Unprompted review
MD Spa Shop logo

Reply from MD Spa Shop

Thanks, Jessica! I hope you and your clients are loving the Silkpeel results.

Rated 5 out of 5 stars

Awesome to work with

Awesome to work with. They literally saved me hundreds!!

August 6, 2018
Unprompted review
MD Spa Shop logo

Reply from MD Spa Shop

Glad we could help save you some cash. Thanks.

Rated 5 out of 5 stars

MD Spa Shop

MD Spa Shop , is my "Go- To" place for hard to find supply's and equipment . Fantastic inventory of quality pre-owned Equipment and New !
Great customer service, very knowledgeable , courteous . I highly recommend .

Suzanne Cunanan, Clinical Esthetician

August 2, 2018
Unprompted review
MD Spa Shop logo

Reply from MD Spa Shop

Thanks, Suzanne! It's always a pleasure.

Rated 5 out of 5 stars

I ordered the training DVD and…

I ordered the training DVD and unfortunately I do not have a disk Drive in either of my laptops. I then contacted the company and they refunded my money and will reach out to their supplier to try to get a digital copy.

June 5, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! I got a phone call to clarify a detail I had over looked on my order. Product that came as advertised, worked right out of the box. The instructions with my Cryoprobe where complete and the Youtube videos very helpful.

May 26, 2018
Unprompted review
Rated 5 out of 5 stars

Dustin is awesome

Dustin is awesome! saved the day with getting my order overnighted! Great customer service!

January 28, 2018
Unprompted review
MD Spa Shop logo

Reply from MD Spa Shop

Thanks, Christine!

If there's anything else I can help with, please don't hesitate to ask.

Rated 5 out of 5 stars

Honest

Honest, dependable and demonstrate a genuine helpful and caring level of service with a very good product line. Highly recommend giving MD Spa Shop a try, you won't be disappointed.

January 26, 2018
Unprompted review
Rated 5 out of 5 stars

quick

quick, efficient, professional, helpful

January 23, 2018
Unprompted review
Rated 5 out of 5 stars

They exceeded my expectations

They exceeded my expectations, I am very pleased. Customer service answered all my questions promptly and I had equipment in less than 1 week. I will certainly use them again in the future!

January 13, 2018
Unprompted review
Rated 1 out of 5 stars

Chance MD Spa Shop Review

Chance, the proprietor professes to want to "do the right thing" but it's all lip service. Chance operates alongside his uncle, a medical sales guy who apparenlty has a penchant for picking up really good deals and storing them in his garage. They are related to a famous TV personality and professes to be honest god fearing people. However, when Chance purchased a stolen laser which was hawked for sale at his uncle's residence in the San Fernando Valley, he quickly turned a profit by reselling it to synergy medical and then they sold it to another broker, who, you guessed it, sold it to me, the enduser. Endless talks with Chance, including with my attorney, you guessed it , went nowhere. Always always always verify ownership of any purchases, dont be rushed, dont wire money (no recourse) and don't believe anything but bonafide evidence that what you are buying is without liens and is not owned by another. Brokers hide behind, when things go south, being a middle man and they note that it is your responsibility to verify all information (so much for honesty). Convenient, right? Buyer beware. PS Dear Chance, I'm happy to remove this post and apologize in writing as soon as I get my 42,000 dollars back.

December 16, 2017
Unprompted review
Rated 5 out of 5 stars

Great service

My experience with MD spa was excellent. Dustin was very helpful in answering my questions and with navigating through all the different types of equipment to best fit my needs. My equipment arrived in a timely manner and I would highly recommend them.

November 14, 2017
Unprompted review
MD Spa Shop logo

Reply from MD Spa Shop

Thank you, Anisa.

It was great working with you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look