ME+EM Reviews 3,788

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,935 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent fabric, tailoring, and design. Many appreciate the unique and stylish nature of the clothing, often receiving compliments when wearing items. The return policy is also frequently highlighted as convenient and efficient, making the shopping experience smoother. However, some people mentioned issues with pricing, finding items to be expensive, especially given that some materials are synthetic. A few customers also reported a decline in quality for certain items, experiencing issues like shrinking, fading, or buttons falling off. There were also occasional concerns about customer service, with some reviewers describing it as unhelpful or slow, particularly when dealing with faulty items or refunds.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the high quality, stylish designs, and... See more

Quality

People report positive experiences with quality, consistently praising the high quality of fabrics,... See more

Return policy

Consumers generally express satisfaction with the return policy, finding it to be simple, easy, and... See more

Price

Reviewers highlight ambiguous aspects of price. While some customers find the quality justifies the expense,... See more

Service

Clients share positive opinions on service, particularly praising the 'try before you buy' option for its... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shopping with ME+EM is always a good experience. The app is well designed, there's good information provided (particularly with regard to model height so you can judge trouser length - and also the... See more

Rated 5 out of 5 stars

Beautifully packaged, easy order, easy return. I had a query, so called. Very helpful advice received. Try before you buy, brilliant. Only way to help me decide on a sumptuous dress for an up comi... See more

Rated 5 out of 5 stars

I find ME&EM pretty outstanding overall to be honest clothing, delivery, customer service. I am a size 12-14 so definitely not a suits everything kind of person but every time I order I have found th... See more

Rated 5 out of 5 stars

I'm a fairly recent convert to Me+Em. Yes, the prices are more than I would have usually paid but the cut, quality and sizing absolutely makes up for this. Obviously a huge amount of attention to d... See more


Company details

  1. Clothing Store
  2. Fashion Designer

About ME+EM

Written by the company

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

I was in a month long holiday in…

I was in a month long holiday in Portugal and decided to order an item to be delivered to my address there. Unfortunately the order was delayed and rescheduled to arrive after I left Portugal.

I dealt with your customer care rep Rennie. She was excellent and very helpful. She contacted DHL and arranged for the return of the item to your warehouse and refunded my shipping. I am re-ordering the item from my home in Canada.

Love your clothes. Sophisticated, well-made and stylish.

CG

April 1, 2026
Unprompted review
Rated 4 out of 5 stars

Worth the purchase!

I’m giving a 4 because the ordering was tough and I didnt get much help. Nonetheless, I bought 2 items and the quality is excellent! Everything is over priced these days and there is a reason for that and it ain’t the designer ugh. I plan to buy more items hopefully tariffs go away and someone else haha!!

March 23, 2026
Unprompted review
ME+EM logo

Reply from ME+EM

Dear Lisa,

Thank you so much for taking the time to share your feedback with us. We are happy to hear that the quality of your items met your expectations.

We are truly sorry to hear that you did not receive the support you needed during your purchase. This is definitely not the quality of service we aim for, and we want to assure you that we are working on making our checkout process much smoother.

We look forward to welcoming you back soon for another great find!

Kind regards,
ME+EM Customer Care Team

Rated 5 out of 5 stars

This company creates investment pieces

This company creates investment pieces. This quality of design and construction are unheard of these days in our throw away society. Dresses are lined, jackets look like pieces of art. The only complaint i would have is the recent increase in prices, i hope they stabilize because right now they are still within reach.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Regular customer and love the customer service

I buy a lot of my clothes from ME+EM, blouses, trousers, jackets and dresses). Their sizing can be a little unreliable (particularly for dresses) so I prefer to buy in store as often need to go down a size to make sure it’s a flattering fit. A big shout out to all the staff in the Elizabeth Street store who give such individual attention and always the time with each customer. I now try to shop there due to a great customer service even though the other stores are bigger.

March 21, 2026
Unprompted review
Rated 3 out of 5 stars

Washing instructions didn’t hold true

Bought a pair of dark denim jeans recently. Washed as per instruction and the colour ran. My lovely jeans now have faded lines in the material. I expect for this price and quality, the product to last.

April 8, 2026
Unprompted review
ME+EM logo

Reply from ME+EM

Dear Rachel,

Thank you so much for taking the time to share your feedback with us.

We are so sorry to hear about your experience with our dark denim jeans; we hold our quality to a very high standard, and it is disappointing to hear that the color ran despite following the care instructions.

We would like to make this right for you. Please contact our customer care team at enquiries@meandem.com, and our team will be happy to assist you in resolving this issue.

We value your support and want to ensure you can enjoy the lasting quality you expect from us.

Kind regards,
ME+EM Customer Care Team

Rated 5 out of 5 stars

I’ve always been really pleased with…

I’ve always been really pleased with the quality and style of the clothes I’ve ordered from Me and Em and I always get asked where I’ve bought my dresses from.
Easy to order and arrive quickly.
The only thing I would say is having to pay for postage should have £100 limit.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Every piece of clothing I have purchased from Me & Em has always been of the utmost quality and fit. I receive many compliments when wearing any of my Me & Em clothes. Highly recommend!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Good company to deal with

Ordering in line was very easy and the dress arrived in a few days. The dress was lovely and beautiful quality but sadly it didn’t suit me so I had to return it. This process has been very straightforward and I have received update emails which gives peace of mind to know they have received the goods.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

My go-to place

My go-to place since the days of Pyjama Room. Lots of choice. Styles and colours to suit all. Sizing always spot on. Can’t fault.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

I have now brought several pieces from…

I have now brought several pieces from ME&EM and love the quality of the fabrics they use and the timeless elegance of their designs. On this occasion I visited their store in Battersea Power Station and was impressed by the helpful and professional team there. I will be visiting again soon.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

This is my first purchase with Me+Em…

This is my first purchase with Me+Em and I am thrilled.
Great fit, very flattering style and is a dress that could go for any occasion with the right accessories.
Maybe more than I would pay but it certainly is worth it.
Added bonus is that the dress is lined.
Will certainly be looking to purchase more items in the future.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Me & Em are my current 'go-to' for classic, yet on-trend items.

I've shopped at Me & Em repeatedly and they are my current 'got-to' for classic yet on-trend items. I have many pieces from Me & Em which, I hope will be life-long classics in my wardrobe. The quality is variable, however. Some of the fabrics are excellent quality whilst others are poorer. The pricing does not reflect this. Most items are over-priced for the quality but items bought in the sale represent reasonable value. The designs are innovative and stylish but Me & Em are high-end high street, not designer, so I hope they don't get too far above themselves and keep increasing prices. Consumers note quality.

March 30, 2026
Unprompted review
Rated 3 out of 5 stars

Disappointed

I loved the design of the blouse I purchased but so disappointed in the quality of the lace. The fabric was poor quality for the price. It needed to have various bits of thread cut and probably was even overpriced at half the cost. I’ve liked other designs but the length is too long. Not sure I would purchase agaiin, sorry

April 2, 2026
Unprompted review
ME+EM logo

Reply from ME+EM

Dear Stephanie,

Thank you for taking the time to leave your feedback with us.

We are very disappointed to hear that you have had issues with the quality and finish of your blouse. This is not the experience we want our customers to have, and we sincerely apologise for the disappointment caused by the lace and the stray threads you described.

Your comments regarding the fabric and the garment length are much appreciated and will be passed on to the correct department, which will be able to further look into this for future collections.

Please get in touch with us directly at enquiries@meandem.com so we can further assist with your concerns and resolve this for you.

Kind regards,
ME+EM Customer Care Team

Rated 4 out of 5 stars

No petite section

I love the style, quality and design however am continually frustrated by the lack of provision for those of us who are not tall. There is no provision for the petite and I am 5ft 3 which means all midi and maxi styles are out for me.

April 10, 2026
Unprompted review
ME+EM logo

Reply from ME+EM

Dear Catherine,

Thank you for taking the time to leave your feedback with us.

We are very disappointed to hear of your frustration regarding the lack of a petite-specific range. While we are pleased you like our style and quality, we are sorry that our current midi and maxi lengths have not been suitable for your height. This feedback is much appreciated and will be passed on to the correct department, which will be able to further look into this for future collections.

In the meantime, I would like to let you know that we have a dedicated styling team who would be happy to help you select pieces and offer advice on fits that may work better for you. Please feel free to contact them at onlinestyling@meandem.com.

Kind regards,
ME+EM Customer Care Team

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