Me & Mimi Reviews 171

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I love the range available at Me & Mimi. I live in Sydney & happily pay for shipping as I can always find a gorgeous present. The flat bear I purchased will be heading to Mississippi, USA as part of... See more

Rated 5 out of 5 stars

Absolutely perfect! Wow what can I say! Purchased my niece a little doll for Christmas - the website was easy to use, had lots of amazing options and even a sign up welcome offer! Postage was cheap an... See more

Rated 5 out of 5 stars

The ceramic platter I ordered arrived - but was broken. The platter was well packed and clearly marked FRAGILE - so the fault was entirely with Australia Post. Me & Mimi were super professional with... See more

Rated 5 out of 5 stars

I discovered Me and Mimi through Instagram and am so glad to have found this site. With some an extensive and enticing range of homewares there is no need to fight the crowds in the shopping centres.... See more

Company details

  1. Gift Shop

Written by the company

Welcome to Me & Mimi, your new online destination for hand-selected luxurious products for you and your home. Our site brings together carefully curated products made in Australia, the UK, Europe, and other parts of the world. Whether you’re on a hunt for a little present for yourself or a loved one, there is surely something for everyone here on Me &; Mimi. From selfcare to lifestyle needs, we have you covered.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

171 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Thank you MeandMimi - fantastic service.

Product was as expected. Packaging excellent - loved the heart-shaped chocolate that was included. Prompt service - package arrived earlier than expected which was fantastic. Overall VERY happy. Thank you.

December 21, 2022
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Reply from Me & Mimi

Thanks for the review, we are glad we could get your order to you ASAP.

Rated 4 out of 5 stars

Excellent customer service

When an advent calendar went astray in the post (and still hadn't been received early December) they immediately refunded the calendar, even though there was a good chance we would still receive it.

December 7, 2022
Rated 5 out of 5 stars

Great products - great response

The first order I received was great - delivered fairly quickly. The second order I accidentally ordered twice & fortunately someone emailed to check my order. I was very impressed with this service.

December 11, 2022
Rated 5 out of 5 stars

Great communication

Great communication, one item was out of stock so I was given an option of refund or another similar item, chose the refund and it was returned promptly to my account. Very happy with the items I received in a timely manner.

November 20, 2022
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Reply from Me & Mimi

Thanks for the positive review, sorry we weren't able to supply one of the items you ordered. We are glad we were able to rectify this for you promptly and get your refund to you asap.

Rated 5 out of 5 stars

Quick delivery

Quick delivery
Lovely products

November 19, 2022
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Reply from Me & Mimi

Thanks for taking the time to send a review, so glad you were happy with your order.

Rated 5 out of 5 stars

My order was posted immediately

My order was posted immediately and arrived in just a couple of days. Everything was carefully packed and beautiful!

November 21, 2022
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Reply from Me & Mimi

Thanks for your feedback, we try to get orders out ASAP and take care in our wrapping and packing of products.

Rated 1 out of 5 stars

No apology

Product wasnt wrapped correctly and broken at the other end. However they were prompt to reply and send another no questions asked as I provided photos of proof but at the very least they could have apologised, I found it couldn't have hurt as it was a present, their email was very curt. People appreciate an apology.

October 27, 2022
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Reply from Me & Mimi

Hi Bernadine, sorry to hear that our customer service was not up to scratch in this case. I have brought this to the attention of our team and passed on your feedback. Sorry for any inconvenience this caused you.

Rated 5 out of 5 stars

Very happy customer

I had a great experience. Items were beautiful and shipped really quickly. When a small issue arose, I received a very fast response and excellent customer service. Very happy customer!

October 17, 2022
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Reply from Me & Mimi

Thanks, we try our best to resolve issues and are glad we were able to get your order out to you.

Rated 5 out of 5 stars

Beautiful Napkins

Easy to order, napkins are beautiful and match illustrated on line. They arrived quickly

October 14, 2022
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Reply from Me & Mimi

Thanks, glad you liked the napkins!

Rated 5 out of 5 stars

Professional Bussiness

On accepting my order the product was found to be damaged in transit.
M&M promptly responded by sending out a new item which was delivered in Undamaged condition. Thankyou Me & Mimi for your professional attitude & service

September 30, 2022
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Reply from Me & Mimi

Hi Eric, thanks for the feedback, we do try our best to package our products for shipping, unfortunately, some things still arrive damaged. I'm glad we were able to get a replacement out to you promptly.

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