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See what reviewers are saying

Rated 5 out of 5 stars

Fabulous idea and beautiful. Easy online instructions. Didn’t need any communication from the creator/seller. In memory of my chihuahua Gigi who died 3 weeks ago, I get so much comfort seeing... See more

Company replied

Rated 1 out of 5 stars

Utterly pathetic is how would I describe this service! Ordered a Christmas present in November, it has apparently been sent to a sender the moment it arrived into local delivery depot. I asked for r... See more

Company replied

Rated 5 out of 5 stars

Fantastic service, easy to order the order only took 14 days to arrive. Packaged securely fully charged ready to light. Liked the first one that much I purchased another. Good communication too...... See more

Company replied

Rated 1 out of 5 stars

I ordered a Moon lamp for a family member for Christmas on the 12th December, but still no parcel. I have emailed twice asking if the order has been dispatched and no reply apart from been given a t... See more

Company details

  1. Gift Shop

Written by the company

Find Your Who, Gift Your Love.


Contact info

2.8

Average

TrustScore 3 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Money taken / no confirmation

I have paid for my “ order” ( moon lamp / light) two weeks ago. I had no confirmation of anything, looks like I have scammed and I could of just lost the money at the casino instead lol. PLEASE, don’t order anything from here as most likely you ain’t gonna get anything response back by email…. As I have tried emailing them a couple of times.

Merry Christmas :)

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Love it!!

Amazing product,packaged well.
Absolutely love it,a different way to display your photos.
Great communication with the company,tracking updated.
Won't hesitate to order again,makes a beautiful gift.
Thank you me&who

December 6, 2023
Unprompted review
Me&Who logo

Reply from Me&Who

Hi Debra!

We are happy to have you as one of our loyal customers. 💗

Thank you for your trust! 🙏🏼

Rated 1 out of 5 stars

This is terrible service

This is terrible service, I have placed an order. It says delivered on the 16th yet I have no parcel. This was a sentimental gift for my mum for Christmas so this is bitterly disappointing I’ll be reporting this company for sure AVOID

December 16, 2023
Unprompted review
Rated 1 out of 5 stars

Utterly pathetic is how would I…

Utterly pathetic is how would I describe this service!
Ordered a Christmas present in November, it has apparently been sent to a sender the moment it arrived into local delivery depot. I asked for refund, instead I received new shipment details for order replacement, and of course the same story has repeat. Avoid Avoid Avoid. They answer emails only after you almost threaten them with legal action and say that there has been technical issues.
Waste of time!!!

December 16, 2023
Unprompted review
Me&Who logo

Reply from Me&Who

Hi Reggy,

We are happy to have you as one of our loyal customers.

Thank you for your trust !

We are sorry to hear that. We apologize for the inconvenience.

The goal of our company is customer satisfaction, our team works hard to provide you with the best services and the best quality products.

According to your tracking number on the Royal Mail website, your order has been delivered. A photo with the door open has been added as proof.

We will contact you by email to better understand the situation and send you a replacement if necessary.

Best regards.
Me&Who team

Rated 5 out of 5 stars

Absolutely gorgeous item worth every penny.

Absolutely gorgeous item. Amazing customer service kept in contact with us to ensure delivered safely. Following recent parcel thefts locally

December 14, 2023
Unprompted review
Me&Who logo

Reply from Me&Who

Hi Senga!

We are happy to have you as one of our loyal customers. 💗

Thank you for your trust! 🙏🏼

Rated 5 out of 5 stars

Iv ordered a joint present for me and…

Iv ordered a joint present for me and my boyfriend it came today it's utterly beautiful thank you so much even was happy to wait 12 days will order soon again for birthdays and Christmas 💕🤩👌 10/10

December 14, 2023
Unprompted review
Me&Who logo

Reply from Me&Who

Hi Iris!

We are happy to have you as one of our loyal customers. 💗

Thank you for your trust! 🙏🏼

Rated 5 out of 5 stars

Fantastic service

Fantastic service, easy to order the order only took 14 days to arrive. Packaged securely fully charged ready to light.
Liked the first one that much I purchased another.
Good communication too... Good quality clear pictures make for more of a fabulous result can't wait to see my families reaction.

December 12, 2023
Unprompted review
Me&Who logo

Reply from Me&Who

Hi Caroline!

We are happy to have you as one of our loyal customers. 💗

Thank you for your trust! 🙏🏼

Rated 5 out of 5 stars

Well pleased I bought 2 of these and…

Well pleased I bought 2 of these and they are beautiful. Arrived very quick and would definately would recommend them to anyone.

November 8, 2023
Unprompted review
Me&Who logo

Reply from Me&Who

Hi Louise,

We are happy to have you as one of our loyal customers. 💗

Thank you for your trust! 🙏🏼

Rated 3 out of 5 stars

I have 2 orders waiting to come it says…

I have 2 orders waiting to come it says they was dispatched but Royal Mail says they haven’t received yet so I will review again once I see what’s happening with my orders as it says dispatched on the 1st dec

December 7, 2023
Unprompted review
Me&Who logo

Reply from Me&Who

Hi Chris,

We are happy to have you as one of our loyal customers. 💗

Due to a very high demand caused by the Christmas period, all international shipments are experiencing slight delays.

We apologise for any inconvenience caused.

Thank you for your trust! 🙏🏼

Rated 5 out of 5 stars

Amazing

Amazing! Love my touch light with the picture of me & my mom on it! She’s going to love it for her Christmas gift🥰 defo recommend😁

December 5, 2023
Unprompted review
Me&Who logo

Reply from Me&Who

Hi Jemma,

We are happy to have you as one of our loyal customers. 💗

Thank you for your trust! 🙏🏼

Rated 1 out of 5 stars

Just received my refund after several…

Just received my refund after several weeks, thanks

December 5, 2023
Unprompted review
Me&Who logo

Reply from Me&Who

Hi Robert,

It's difficult to communicate when you don't receive our emails.

As we explained, we sent you around ten emails to find out whether you wanted a refund or a replacement product, which you apparently didn't receive.

You're still welcome!

Kind regards,

Me&Who Team

Rated 5 out of 5 stars

Easy ordering

Easy ordering, informed throughout until order received. Once order received I was so happy with it ❤️. I've now ordered a second one

November 29, 2023
Unprompted review
Me&Who logo

Reply from Me&Who

Hi Nicola,

We are happy to have you as one of our loyal customers. 💗

Thank you for your trust! 🙏🏼

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