Mechanics Cooperative Bank Reviews 92

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I recently moved from Taunton to Middleboro and have gone to the Bridgewater branch a few times. Every person I have encountered has been very competent and friendly. They have each gone out of their... See more

Company replied

Rated 5 out of 5 stars

We have been clients mainly at the Bridgewater Mechanics co-op for many years. The staff is always so helpful and looking out for our best interest. Donna and Nicole keep things running smooth, and t... See more

Company replied

Rated 5 out of 5 stars

The Branch Manager, Karen Capelo, opened a checking account for me on 12/8/23. She couldn’t have been any nicer and kinder! I can get easily stressed these days, but her positive attitude and... See more

Company replied

Rated 5 out of 5 stars

The Somerset, MA Mechanics Bank branch has a top notch staff. They are professional in every way and extremely welcoming. In my review, I have to point out that Maria, at the Somerset Branch is except... See more

Company replied

Company details

  1. Bank
  2. Financial Institution

Written by the company

Mechanics Cooperative Bank offers a wide variety of personal and business deposit and loan products. As a Massachusetts co-operative bank, 100% of customers’ deposits are always fully insured. Established in 1877, Mechanics Cooperative Bank is Massachusetts’ second-oldest co-operative bank with nine conveniently located branches in Bridgewater, Taunton, North Dighton, Somerset, Swansea, Fall River, Westport and New Bedford. For more information, call 1-888-MECHANICS (632-4264) or visit Mechanics-Coop.com. Member FDIC. Member DIF. Equal Housing Lender.


Contact info

4.9

Excellent

TrustScore 5 out of 5

92 reviews

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Rated 5 out of 5 stars

Great service

Be it drive-thru or walk-in, have experienced consistently helpful, quick, and friendly service.

April 13, 2026
Unprompted review
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Reply from Mechanics Cooperative Bank

Thank you for the fantastic rating! We appreciate your support and are glad to hear that no matter the method, your experience has been positive. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Knowledgeable and helpful

I recently moved from Taunton to Middleboro and have gone to the Bridgewater branch a few times. Every person I have encountered has been very competent and friendly. They have each gone out of their way to accommodate my business needs. Melinda Lema is very helpful and knowledgeable and even informed me about a new account which makes perfect sense for my husband and I. I am very happy to have found another branch, in addition to my usual Taunton office, where I feel comfortable and supported by the staff.

April 10, 2026
Unprompted review
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Reply from Mechanics Cooperative Bank

Thank you, Carolyn! We're thrilled to hear about your positive experiences at our Bridgewater branch. Our team is dedicated to providing excellent service, and it’s great to know you feel supported. We appreciate your trust and look forward to serving you and your husband in the future!

Rated 5 out of 5 stars

Long time client

We have been clients mainly at the Bridgewater Mechanics co-op for many years. The staff is always so helpful and looking out for our best interest. Donna and Nicole keep things running smooth, and take care of our needs promptly. Today my service was quick, and I was reminded of a beneficial service that’s free to our accounts. They all do a great job!

April 10, 2026
Unprompted review
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Reply from Mechanics Cooperative Bank

Thanks for the review, Manuel! We're proud to hear that your visits to the Bridgewater branch have been nothing short of smooth and prompt. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Great personal service from Cheryl…

Great personal service from Cheryl Monteriro Manager of County St Branch Taunton

April 7, 2026
Unprompted review
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Reply from Mechanics Cooperative Bank

Thanks for the fantastic feedback, John! We're thrilled to hear that Cheryl provided such great personal service. Our team takes pride in delivering a top-notch experience, and it's wonderful to know that it made an impact. We appreciate your support! #LetsKeepitLocal!

Rated 5 out of 5 stars

Great customer service

I love going in to see Nicole and Erin. They are always quick and it’s a great experience.

March 19, 2026
Unprompted review
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Reply from Mechanics Cooperative Bank

Thanks for sharing your positive experience, Caity! We're thrilled to hear Nicole and Erin make your visit that much more enjoyable. We look forward to welcoming you back soon!

Rated 5 out of 5 stars

Exceptional Customer Service

Chad was great! 10/10 he’s knowledgeable & understanding of both our personal and business banking needs. Customer service can’t be beat!

February 18, 2026
Unprompted review
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Reply from Mechanics Cooperative Bank

Thank you for your fantastic review, Casey! We're thrilled to hear that Chad provided you with top-notch service and support! Our team is dedicated to ensuring you have the best experience possible, and it’s great to know we hit the mark! #LetsKeepitLocal!

Rated 5 out of 5 stars

I love this bank

I love this bank! Have been a member for years and have enjoyed every visit with a fantastic staff. The hours are amazing and it’s always quick and efficient

January 31, 2026
Unprompted review
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Reply from Mechanics Cooperative Bank

Thank you for your fantastic feedback, Michael! We're thrilled to hear that you've had such positive experiences with our staff. Your loyalty over the years means a lot to us! #LetsKeepitLocal!

Rated 5 out of 5 stars

Estate Check

I had an estate check to deposit from my deceased father-in-law. Cheryl Monteiro took care of this transaction for me. She was extremely professional and explained everything in detail so I was able to understand it.

October 22, 2025
Unprompted review
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Reply from Mechanics Cooperative Bank

Thank you for your kind words, Kathleen! We're glad Cheryl was able to assist during such a difficult time. Your satisfaction is our priority, and we appreciate you taking the time to share your experience! We're here if you need anything in the future.

Rated 5 out of 5 stars

Bank that actually values customers and relationships.

Been a customer well over 20 years and they are a local customer service oriented bank that values relationships. Can’t thank all of the staff at Mechanics in Dighton, Ma and notably Brittany Whalon for the support in helping my elderly father who is a Vietnam Veteran with some bank issues.

September 22, 2025
Unprompted review
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Reply from Mechanics Cooperative Bank

Thank you for your wonderful review, Jaime! We’re thrilled to hear about your positive experiences over the years and appreciate your recognition of our incredible staff! Supporting our customers and their families will always be our top priority. In addition, we thank your father for his service. If there is ever anything we can do for you in the future, please do not hesitate to reach out.

Rated 5 out of 5 stars

Sonya E

Sonya E. was absolutely lovely—kind, patient, and super helpful. She made the whole process smooth and easy. Thank you, Sonya!

June 30, 2025
Unprompted review
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Reply from Mechanics Cooperative Bank

We’re thrilled to hear about your positive experience with Sonya! Our team always strives to provide exceptional service, and it’s wonderful to know that Sonya made your visit smooth and enjoyable. Thank you for sharing your feedback, Kimberly!

Rated 5 out of 5 stars

Hacked attempt

I recently had an experience of fraud or attempted fraud in my account .Tayler the manager reported it with all the details I gave her and changed all my accounts to a new number .So grateful for them .They are always professional helpful and so kind

May 28, 2025
Unprompted review
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Reply from Mechanics Cooperative Bank

Thank you for sharing your experience, Linda! We're thrilled to hear that Tayler provided you with the prompt and professional support you needed. Our team is dedicated to ensuring our customers feel safe and valued. Your kind words motivate us to keep delivering excellent service. We're here if you need anything!

Rated 5 out of 5 stars

They are phenomenal

They are phenomenal, I love them always helpful

February 11, 2025
Unprompted review
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Reply from Mechanics Cooperative Bank

Lisa, thanks for the fantastic review! We're thrilled to hear you find our team helpful. Your support means the world to us, and we’re committed to keeping that positivity going. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Been coming to these bank for years

Been coming to these bank for years. Great people that help you with everything. Glad I’m a member with this bank.

February 8, 2025
Unprompted review
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Reply from Mechanics Cooperative Bank

Margarita, thank you for being a loyal customer for so many years! We're thrilled to hear that our team has consistently provided the support you need. Your feedback means a lot to us, and we're excited to continue serving you with the same dedication. We look forward to seeing you again soon!

Rated 5 out of 5 stars

The Somerset Branch is Exceptional

The Somerset, MA Mechanics Bank branch has a top notch staff. They are professional in every way and extremely welcoming. In my review, I have to point out that Maria, at the Somerset Branch is exceptional. No matter what question I have ever asked her about my banking she has answered. She goes above and beyond. I truly hope you appreciate the valuable employees, you have, that staff the Somerset Branch.

February 3, 2025
Unprompted review
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Reply from Mechanics Cooperative Bank

Kathleen, we thank you for sharing your experience at the Somerset Branch with us. We're happy to hear that Maria, along with the entire staff is always there with a welcoming hello and to answer any question you may have! Thank you for being a customer of Mechanics Cooperative Bank, and we hope to see you again real soon!

Rated 5 out of 5 stars

Great local bank!

February 3, 2025
Unprompted review
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Reply from Mechanics Cooperative Bank

Hi Tom, thank you for the 5-stars! We appreciate your support and will always aim to continue providing you with exceptional service. Look forward to seeing you again soon! #LetsKeepitLocal!

Rated 5 out of 5 stars

My experience with Mechanics Bank has…

My experience with Mechanics Bank has been very positive. They went above and beyond for us. They are very friendly and professional. I highly recommend them. A Big-Shout out to Jillian, Sandra, Jenn, Brittany and Paula.

September 20, 2024
Unprompted review
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Reply from Mechanics Cooperative Bank

Debbie, we’re thrilled to hear about your positive experience with us! Our team is dedicated to providing exceptional service. Your recommendation means a lot to us. Thank you for sharing your feedback!

Rated 5 out of 5 stars

Positive and pleasant

My experience with Mechanics Bank has always been positive. The staff there knows what they are doing, and complete any task quickly and competently. My dealings with Lorrie were rapid and Very pleasant.

May 15, 2024
Unprompted review
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Reply from Mechanics Cooperative Bank

Hello, thank you for taking the time to share your feedback and experience with us! We appreciate your support and are pleased to hear that Lorri was able to complete your transactions efficiently and in a pleasant manner! We look forward to seeing you again soon!

Rated 5 out of 5 stars

Excellent Service

The manager of the Dighton branch is extremely knowledgeable, efficient, and professional.

April 9, 2024
Unprompted review
Mechanics Cooperative Bank logo

Reply from Mechanics Cooperative Bank

Hi John, thank you for taking the time to share your positive feedback about Karen, our Dighton branch manager! We appreciate your support and hope to continue providing you with exceptional service in the future. Look forward to seeing you again soon!

Rated 5 out of 5 stars

Bridgewater Branch is tops!

Nolan Foy and Donna Viera helped me roll over a CD. They are always so helpful and friendly. Everyone in the Bridgewater branch is tops!

April 9, 2024
Unprompted review
Mechanics Cooperative Bank logo

Reply from Mechanics Cooperative Bank

Linda, thank you for sharing your wonderful experience with Nolan and Donna at our Bridgewater branch! We're delighted to hear that they provided you with top-notch service. Our team strives to be helpful and friendly at all times, and we're thrilled to know we hit the mark. We appreciate your kind words and look forward to serving you again soon!

Rated 5 out of 5 stars

The Kempton Street branch is tops.

The Kempton Street branch is tops.. five stars and then some. I’ve had several interactions with Chad and Nancy and always receive a warm reception and excellent customer service, which is refreshing these days. Very satisfied customer here.

March 16, 2024
Unprompted review
Mechanics Cooperative Bank logo

Reply from Mechanics Cooperative Bank

Hello! Thank you so much for your glowing review of our Kempton Street branch! We are thrilled to hear that Chad and Nancy consistently have provided you with excellent customer service. We pride ourselves on delivering top-notch service, and we are delighted to know that you were satisfied. We look forward to seeing you again soon!

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