Medal Reviews 207

I was very surprised when I saw 40% bad reviews. I don't know if Medal is really doing something bad, but based on my limited experience (since I've been using Medal for about a month or more) I would say that it's a good app, especially with its excellent and fast support ;)
I mostly use it for roblox rewards, but I'll tell you that the clips are recorded normally.

a great balance between recording and social features

i love this app. it's extremely to use, with few bugs there and then it's never been a dissapointment. i've joined their QA team recently and it's been even better to work alongside them

the customer support is kind and patient, their moderation is sweet and the medal team is one of the kindest people i've ever come across.

if you're ever looking to contribute to medal and get access to features that you can help fix, i'd highly recommend MRG & QA (you get a badge for each!!!)

Username: AA_Raiden_MK
I've been using this app since December 1, 2024, which was my birthday.

I'll list everything wrong with this app based on my experience of using it for a year, and why I recommend against using it or buying anything from them.

1: Medal will force you to use your main storage to store your videos (C:\Medal\) instead of using an external storage. For example, I want to use my external storage for storing videos (D:\Medal), but even if the storage isn't close to being full, it'll switch back to the C drive out of nowhere.

2: Requires an account to use Medal. Yeah, sure, you need an account to upload content, but why do I need one to use the app? I'll update this part when I find a recording app that doesn't require an account.

3: Medal is one of those places where they associate the heck out of Fortnite and Among Us. I would rather not use or support platforms that support this new-gen brain-rotting garbage. To the people who think this isn't a problem, including those who think the Roblox Team is doing the best updates ever, I hope you accidentally stub your toe on a rusty nail and get tetanus.

4: Keep auto-upload off if you haven't already. Go to settings (gear icon), under 'Cloud & Storage', go to uploads, then check 'Never' so Medal won't auto-upload videos to their server. I'm telling you right now, keep auto-upload on and save a clip that contains any form of content that breaks Medal's community guidelines will kill your account almost immediately. I was banned until August 3 for not knowing I had this setting on the whole time, and now I'm permanently banned for submitting a ban appeal regarding this issue. The moderators just want to kill people off their platform because they think they own the world instead of giving a simple solution.

Until the Medal moderators reinstate my account, I will be using a different app better than this garbage, or I can just use OBS.

It is really good clipping software + a support team that responds immediately

I have been using medal for about two years now, it is a great program with an awesome community. Specifically as well, any time I have had errors or bugs, they are quick to respond (usually within 24h) and they do not let it go until it is solved. Great company as far as a I can tell.

Great customer support, and Medal is just very useful to capture clips of your games.

Actual good support Ong!!

As the title suggest it is an excellent app for recording your games. Im using the session recording and i havent seen any notable fps drops,and i dont even have that crazy of a pc. Anyways the recording itself is good, clipping is nice, editor is often overlooked by me too, but its nice to use when shortering clip length. The customer service is awesome they reply quick and solve problems in no time. I dont really knwo why people drop so many 1 star reviews, clearly hating because of one thing that they didnt like. To be fair i dont even notice the ads on the desktop app i just go to album to review my clips. It gives them money and i just live with it, its fine. So yeah i mostly didnt have any problems with the app and i recommend it when looking for gaming recording software. ;)

I started using Medal years ago, clipping a variety of games. Simple and lightweight ones, to ones that'd force my PC to work harder. In the start, my PC was genuinely terrible. Yet, I never once had an issue with Medal that'd affect the quality of my games AND clips. Even if on paper, an app recording your screen 24/7 until you ask it to take a snippet out, seems that it'd be extremely heavy to use, I found out that it really wasnt.

Do I know how it isn't? No. Do I like it? Very much.

Note: I don't know what 'Date of experience' means. My first clip goes back to 17 jan of 2024, and I can't select it.

Never really used Trustpilot before, so yeah, sorry!

auto clipping doesnt work anymore for weeks, I tried everything possible, I doesnt work

Everything is acceptable except for the editing, it is HORRIBLE, you cannot revert mistakes in the video for example if you cut somewhere you didn't mean to, it is irreversable, the only thing you can do is to restart the whole procedure FROM START.

It's so good and suport is so fast

The person helped me figure out the problem and resolve the problem easily and did not take a lot of time

If you're planning to just install "clipping" software then don't use medal.

This is apart of a wave of bloated software that unnecessarily does more than what it should do. After the initial install I was greeted with a mandatory sign-in/login page. I'd understand the option if you wanted to backup clips but if you don't intend on that and everything is held locally then why would this even be necessary?

The app isn't afraid to prompt you with ads, notifications and its "premium" option which uses a subscription based model. If you do plan to use the cloud solution provided then everything you upload to their servers will be watermarked on retrieval, just having it installed and enabled on a game will noticeably reduce your framerate and tank your framerate when "streaming" your window or screen.

I only tried it out because I was recommended to but I'm pretty disappointed at what people put up with just to get basic clipping functionality, if there was some 'lite' version that didn't have the majority of these 'features' and only had an optimized clipping option with no popups/ads/notifications then I'd possibly consider it? I'm not entirely sure about the niche this software is trying to fill, there are plenty of other options out there that are free.

Medal is a great clip recording company and is very great and open in there support. If I could rate this 6 stars I would.

Very good app, have a lot of good memories here. had a problem once, and support helped me in a matter of hours.

dogshit, what ever you did with the new stuff utterly dogshit

I am wondering: Where the HELL do they get the money for ALL their advertisements? They have Ads on Lunar Client, Feather Client, heck even Discord. Plus, when they have a quest on Lunar, they only new accounts to claim the rewards... And by inviting more people, from certain quests you can earn for example Robux.

All of this sounds very sketchy. My theory is that they sell your data and want you to invite more people, so that they can sell your data.

+ I just remembered that Medal often makes clips without consent (I have a keybind for Ctrl+Backspace to make a clip, and even if I don't press it it often clips stuff).

Overall, I will probably be uninstalling Medal and moving to an alternative.

Remember, whenever the ads seem weird, it is most likely weird.

This shit's voice command is senile with any device I use. My grandparents can hear better than it

very helpful the medal support tech, i really had a good help