Medbelle went into liquidation in early March. I had paid in full for surgery + aftercare, but following the surgery my aftercare treatment has abruptly stopped as the service providers aren't getting... See more
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See what reviewers are saying
It took twelve years of pain to find a knee consultant who both listened, supported and acted . It was twelve years of NHS dismissals by five GPs and two consultants who all just said I needed a... See more
The Medbelle Care Programme Team was wonderful! They were always so kind and friendly, keeping in touch regularly to make sure I felt supported and well cared for. Being injured can be upsetting, bu... See more
Right from the start Beverley (Mr. Paul Trikha's secretary suggested using Medbelle to handle all aspects of surgery, post surgery and Physiotherapy. I was contacted by Chloe who provided me with all... See more
Company details
- Medical Group
- Orthopedic Clinic
- Orthopedic Surgeon
- Plastic Surgery Clinic
- Private Hospital
- Surgical Center
Written by the company
We believe that all patients deserve better. That’s why at Medbelle, we prioritise quality above all else. Our personalised, one-to-one care and intuitive technology developments allow us to make healthcare simple and straightforward. We strive to ensure our patient’s experience is as seamless as possible, keeping you well informed and supporting you in making the best choice for your health. We work only with highly qualified and experienced professionals across various private healthcare sectors including orthopaedics, ophthalmology, weight loss, and cosmetic surgery.
Contact info
80 Ruckholt Road, E10 5FA, London, United Kingdom
- +44 20 3411 9171
- care@medbelle.com
- medbelle.com
Replied to 33% of negative reviews
Typically replies within 1 week
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My experience with Medbelle
Grace has been very helpful with keeping in touch throughout my operation and recovery and answering any questions I have would recommend medbelle.

Reply from Medbelle
Much appreciated support - from start to finish
The team at Medbelle (especially Grace) were a source of great help in booking and coordinating an orthopaedic procedure at our local private hospital. Friendly and efficient, they were a delight to deal with.
I should also thank my surgeon, Andrew Shepherd, for his reassurance and expertise in ensuring an excellent surgical outcome - and all of the medical team at the Nuffield Warwickshire Hospital for the post-operative care provided.

Reply from Medbelle
From the first meeting with Professor Dhinsa
From the first meeting with Professor Beljinder Dhinsa at Kim’s Hospital Maidstone I knew I was in safe hands. The Professor talked me through every thing that needed to be done and also recommended a company called Medbelle as I was going to pay for my operation.
Medbelle and Lourdes my personal go to lady were most professional and always at the end of the phone if needed ( which I never needed to use!) My foot operation was a great success and would recommend Professor Dhinsa 100% and Medbelle and Lourdes 100% They’re the best.

Reply from Medbelle
Seamless
I'd like to say that from start to finish my journey for knee surgery was seamless.
I'd like to thank medbelle for the service they provided it was second to none.
This was made all the more brilliant by Cameron who is a gentleman. Cameron went above and beyond to make me feel at ease throughout the journey. Nothing was too much for him and he always checked in to ensure I was ok and to check if there was anything he could do for me, Big Thankyou Cameron.
Bishops wood hospital all the staff I was in contact with were also brilliant.
Big thanks to my surgeon Dr Vedi who did a stellar job on my knee and also my physio Karen who helped me get back to normal activities.
I am greatful to all the above. Thankyou Richard.

Reply from Medbelle
I would like to take this opportunity to thank Medbelle for their good quality of help and service that they gave to me on my recent TKR surgery, in particularly to Bethany . She was very caring with
I would like to take this opportunity to thank Medbelle for their good quality of help and service that they gave to me on my recent TKR surgery, in particularly to Bethany . She was very caring with her help and advise and made me feel reassured with all the attention to detail, it was very reassuring to know that at any time she was there for me, many thanks Beth.

Reply from Medbelle
Excellent company
Excellent company, saved me a lot of money, too. Attentive and very pleasant communication with my care coordinator. Highly recommended.

Reply from Medbelle
Excellent service from Medbelle
I was very happy with Medbelle’s service, they were very easy to deal with and the aftercare was excellent. My advisor was called Grace and she was very helpful and friendly, and would check in with me regularly to see how I was progressing after my osteotomy. My surgery went very well and was carried out by Matt Dawson. I was very happy with the outcome of the procedure, and also the care provided before and after the surgery by him.

Reply from Medbelle
Amazing,professional and friendly…
Amazing,professional and friendly service. Cameron was most helpful and available pretty much 24/7. Also,they managed to reduce the consultation rate which helped a lot.

Reply from Medbelle
Excellent service
The customer service I received from Medbelle surpassed my expectations. Grace, who was assigned to my case was exceptional- with very friendly, pleasant and prompt communication at each stage of my treatment, both over the phone and through email.
When Grace was not available, her colleague Cameron, was also great to deal with.
I wouldn’t hesitate to recommend Medbelle.

Reply from Medbelle
A Pain Free & extremely Happy Patient
I was extremely well treated by Medbelle,and in particular Lourdes Regalado , my personal advisor in the lead up , during and after my operation.
My surgeon Mr Martin Mitchell was excellent, his advice and guidance pre and post Operation was particularly good. While his skill in carrying out my operation was first class.
Sincere Thanks to all.
Bill Duncan

Reply from Medbelle
Excellent experience. From the very first phone call with…
From the very first phone call with Grace I was incredibly pleased with her professionalism, fast responses & actions to the queries I had. She was genuinely concerned & caring for my well being & recovery. Saying ‘thank you’ to Mr Ud-Din my surgeon simply isn’t enough. Extremely grateful.

Reply from Medbelle
Excellent service all round from start…
Excellent service all round from start to finish. Highly recommend

Reply from Medbelle
Ease your way through a medical procedure with Medbelle
It was easy to get a quotation, it covered all the costs throughout the process and ensured that I was supported by proactive Medbelle staff at all stages. As a BUPA patient for the operation it made the hospital stay worry free. You can also have the operation and any physiotherapy delivered separately and locally.

Reply from Medbelle
Regular contact
Regular contact, updates and progress calls from Cameron, who provided me with excellent level of confidence

Reply from Medbelle
Interaction with Chloe
Chloe has been so very helpful with the interactions I have had with her very fast with response to emails and followed up with phone calls to make sure everything is sorted out very happy with the service definitely 10/10

Reply from Medbelle
Beth from Medbelle made everything so…
Beth from Medbelle made everything so clear and easy from day one to months after my operation. When you have major surgery you are very emotional not knowing what lies ahead and not always thinking as your normal self. I was very anxious leading upto surgery and having someone helping me was just perfect giving me that confidence.
Thanks again Beth.

Reply from Medbelle
Partial Knee Replacement January 2024
In January 2024 I had a partial replacement to my left knee
My surgeon Peter Thompson did an excellent operation which was totally successful and I am no longer in any pain whatsoever !!
Medbelle provided wonderful support for me and Grace my personal support assistant was always there if I needed her
She rang me at every stage of my procedure asking how things went and if she could provide any further help
I would certainly recommend Medbelle to anyone who is going for an operation
They were excellent !!!
Thank you Peter and Grace !!!

Reply from Medbelle
Good experience
Medbelle experience was very good with Bethany’s help and support.
Excellent treatment for bilateral trigger finger by Mr McKee and team.

Reply from Medbelle
I’m a self employed carpenter
I’m a self employed carpenter, out of the blue my right shoulder could no longer take any weight. I was in deep trouble as I could not even get a doctors appointment yet alone surgery!
I was recommended Medbelle a radiographer at Kingston Hospital. Time is money so I was desperate to get my shoulder repaired. Within two weeks of contacting Paddy at Medbelle I was in the operating room having major surgery. My surgeon Richard re attached two major tendons back to my rotator cuff and whilst he was there he preformed a full decompression. After the operation Paddy was back on the phone checking that all went well, in fact Paddy was my point of contact and had everything arranged ahead of time for me. I paid cash for this operation and it was less than half the price that I thought it was going to be.
It’s three weeks since my surgery and my shoulder is doing just great. I hope to be back at work preforming light duties within the next two months 😀
I can fully recommend Medbelle as they only use the best surgeons and hospitals, they will look after you from that first point of contact right to the full recovery and at a great price.
Thanks Medbelle, and Paddy for all his help ❤️❤️❤️

Reply from Medbelle
Replacement Let Hip
Following a consultation with Mr Stephen Dalgliesh Orthopedic Surgeon in Dundee, I had a full hip replacement at Kings Park Hospital, Stirling. Grace from Medbelle was my adviser and led me through the entire process. She arranged physiotherapy appointments at Heal in Dundee. Thanks to the hospital staff, surgical team and Medbelle.
Now walking pain free.
Ronald Laing

Reply from Medbelle
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