Honestly, I was really nervous about ordering from their website, but I decided to take the risk — and I don’t regret it at all. I received my package and I’m still a bit shocked because everyth... See more
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See what reviewers are saying
AfroPrime is the only evening primrose that aligns with my body system. it is scarce in Enugu pharmacies and I wanted to go crazy. Then I quickly got in touch with MEDECIFY, knowing that without afrop... See more
The response I received was awesome, the time was 💯💯👍👍👍 So far the patient is responding to treatment. Thank you for been there when I needed you most. Thank you for saving lives May Jeho... See more
Company replied
I have to edit my previous review because medecify corrected the notion I once had about their customer service. Turned out their website was having some technical challenges which increased the... See more
Company replied
Company details
- Community Health Centre
- Diabetes Equipment Supplier
- Health and Beauty Shop
- Women's Health Clinic
- Online Pharmacy
- Online Prescription Medication Vendor
Written by the company
MedeCify.com is an open virtual internet drug platform enabling patients to access quality and affordable drugs to reach Africa’s vast and growing consumer market. Easing the path to medication and excellent healthcare is our priority. We understand the challenges you face when seeking your treatments. Our objective is to facilitate swift delivery, ensuring your vital medications reach you promptly and hassle-free. Our goal is to emerge as the most dependable online pharmacy in Africa, establishing a precedent of excellence in quality medicines and affordable remedies.
Contact info
131 Old Lagos-Asaba Road, 321211, Agbor, Nigeria
- 09160246506
- support@medecify.com
- medecify.com
4.4
Excellent
34 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Honestly
Honestly, I was really nervous about ordering from their website, but I decided to take the risk — and I don’t regret it at all. I received my package and I’m still a bit shocked because everything actually works.
Shipping was very fast — within 24 hours. They sent it via DHL to the UK without any issues. Then my friends forwarded it to another country for me.
Yes, customer support can be a bit slow sometimes, but when I contacted them on WhatsApp, they replied much faster.
Overall, this company is top. Highly recommend!
I want to add a photo of my package, but I don’t know how to do it.
March 25, 2026
Unprompted review
It was a fast and smooth delivery
It was a fast and smooth delivery. No complaints yet my first time ordering from the site and my experience was very good. Let's see how it goes
February 14, 2026
Unprompted review
Excellent service overall
Excellent service overall. There were some logistical challenges during the delivery of the product, but the Medecify team acted swiftly and proactively to resolve the situation. Great suppor, keep it up!!!
January 21, 2026
Unprompted review
Wow within 24 hours
Wow within 24 hours, I've got my order very excellent.I think, are we hold on more supplement from them?Thank you guys
January 17, 2026
Unprompted review
Awesome and reliable as usual!
November 30, 2025
Great Customer Service
I have to edit my previous review because medecify corrected the notion I once had about their customer service.
Turned out their website was having some technical challenges which increased their number of orders, hence the inability to place order on their website and delayed response from their WhatsApp.
They reached out to me, apologized for the delay in response and attended to me. And even though the drug I intended buying was out of stock as at the time they reached out, their customer service is great and their manner of approach is very polite and professional.
November 11, 2025
Unprompted review
Reply from MedeCify
Dear Chidinma,
Thank you so much for updating your review and for giving us the opportunity to make things right. We sincerely appreciate your patience and understanding during the technical challenges we experienced.
We’re glad we could personally reach out, clarify the situation, and attend to your needs. Even though the product you intended to purchase was out of stock at the time, your kind words about our customer service, politeness, and professionalism mean so much to us.
At MedeCify, we are constantly improving our systems to serve you better — faster responses, smoother ordering experience, and always keeping you informed.
Thank you once again for your trust. We look forward to serving you even better next time. 💙
Warm regards,
MedeCify Customer Care
Reliable and fast.I would definitely be…
Reliable and fast.I would definitely be a returning customer
September 30, 2025
Unprompted review
What a beautiful service
You guys are doing a great job, good customer service, product was delivered fast and intact,
Keep it up MedeCify
September 19, 2025
Unprompted review
Exceeded my expectations
Their constomer service was very good and reliable, always available for immediate feedbacks. Products was delivered on time and also in good condition. I really appreciate
September 5, 2025
Unprompted review
Excellent service
Excellent service! Got my order within 3 hours. Keep it up!
September 6, 2025
Unprompted review
Ordered some medication but it has not…
Ordered some medication but it has not been received. No communication whatsoever. After sales service and customer support terrible as no one has reached out to communicate any delay or whatsoever. As of today, I have not received the medication.
August 27, 2025
Reply from MedeCify
Hello Oluwabori, 👋🏼
Thank you for your feedback. After reviewing your order history, we noticed the first order was automatically cancelled after 4 hours of non-payment. A second order was also placed but is still unpaid. As a policy, we can only process and deliver fully paid orders.
Our team reached out to you on WhatsApp to provide updates, but the messages remain unread and not yet been responded to. Please kindly check your WhatsApp for our follow-up communication.
We sincerely apologize for any inconvenience caused and will be glad to proceed with your order once payment is completed. 💙
I’m so much impressed with there…
I’m so much impressed with there customer services and swift delivery.
A very good pharmacy to recommend.
August 14, 2025
Unprompted review
You guys are really Awesome, Came for me when I need it the most, Kudos
AfroPrime is the only evening primrose that aligns with my body system. it is scarce in Enugu pharmacies and I wanted to go crazy. Then I quickly got in touch with MEDECIFY, knowing that without afroprime my hormones are all over the place. (They even delivered before the estimated time) I crave sugar in an unhealthy manner ,I eat in an unhealthy manner,my pms is uncontrollable etc So I'm really happy now. Its going to balance everything out. My eating disorders,my skin ,most especially my pms. Thank you so so much Medecify You guys are awesome. Be rest assured I will come back to you for more
January 11, 2025
Exceptional service
Exceptional service. Highly recommended by me. They came through for me while I was kind of stranded.
January 16, 2025
Unprompted review
Reply from MedeCify
Hello Oganufa,
Thank you so much for your kind words and recommendation! We're delighted to have been able to assist you when you needed it most. Your satisfaction is our priority, and we're always here to support you. We look forward to serving you again in the future!
You guys are wonderful, keep it up
This is Mr Ben Castro from abidjan Cote d'Ivoire I'm so happy to receive my order all the way from Nigeria to abidjan côte dé ivoire without any problem that's an excellent job for this company keep it on Bravo!!
January 11, 2025
Unprompted review
Reply from MedeCify
Thank you, Mr. Ben Castro, for your kind words and positive feedback! We're thrilled to hear that your order reached you in Abidjan, Côte d'Ivoire, without any issues. Your satisfaction is our top priority, and we're glad we could provide excellent service. We appreciate your support and look forward to serving you again. Bravo to you too!
Made an order within an hour and having…
Made an order within an hour and having it delivered to the location within the same time frame is mind blowing. Was looking for 10 star but couldn’t find it so I decided to use 5 star.
Thank you so much
January 10, 2025
Unprompted review
Reply from MedeCify
Hello Joshymoore, Thank you so much for your amazing review! We're thrilled to hear that you were impressed with our swift delivery and service. Your satisfaction means a lot to us, and we're grateful for your kind words and 5-star rating. Looking forward to serving you again! 😊
Reply from MedeCify
Hello Saheed, Thank you for your kind words! We're thrilled to hear you're more than happy with our customer service. Your satisfaction is our top priority, and we look forward to continuing to serve you! 😊✨
Reply from MedeCify
Hello Omolara, Thank you so much for your kind words! We're thrilled to hear that you appreciated our customer service and swift delivery. Your satisfaction is our top priority, and we look forward to serving you again! 😊
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