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Company details

  1. Media & Publishing

Information provided by various external sources

Read what you like! We have many different book genres including political, non-fiction, adventure, and much more...


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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Very Bad experience with mediabak

I was filling out a signup form for my local cinema theatre for discounts, when this popup appeared asking me to fill it out. It asked for my credit card information and said it would not charge anything, just needed it for verification. I didn't think this was some other business that snuck into this signup page, it didn't say that it was not connected to my cinema theatre. So I filled it out, and when I completed the form, and sent it, then my signup page showed up to continue filling it out. I thought it over, and called the mediabak to see if it was connected to my cinema and it wasn't. So I cancelled my account immediately. Then my bank texted me and said that mediabak charged me 1.05 & 1 dollar for verification fees, and I had it stopped. Something is wrong here, I shouldn't have to do all this, and mediabak is not being honest about how they show up as part of the signup of another business unrelated to mediabak. The way they phrased their instructions fooled me and that is not good business practice to fool customers into giving you their credit card information. I've had to cancel my credit card, contact all my auto-pay accounts and reroute all my accounts into another bank. I wasted my afternoon contacting mediabak and my banks. Shame on them for thinking this is good business practice, making profit by miss-using the trust that people give when navigating on the internet. If they truly want to build a solid business people can trust, then become trustworthy...fix this problem.
I noticed they ask for reviews but you can't post them, same with online reviews of them, they won't let you post it either. It's all a scam or horrible business practice for profit.

July 25, 2018
Unprompted review

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