MediaMarkt Polska Reviews 

2,606
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I've talked with phone consultation, Mr. Daniel helped me a lot, he was kind and talked English with me, explained everything till every little detail about how to get monthly installments as a foreig... See more

Company replied

Rated 1 out of 5 stars

About Zlote Tarasy location: The staff member attempted a scam by increasing the product price by 50 PLN apparently because they thought I was a foreigner. Both the online and the offline price of... See more

Rated 5 out of 5 stars

I ordered a camera on the website and everything went really well, not sure about the customer service because I didn’t have any issue for now. But I don’t know why there are so many bad reviews and a... See more

Rated 5 out of 5 stars

Don't know why here are so many bad reviews. Ordered now few times from mediamarkt.pl and the stuff always came as ordered. One time they forgot to add me the requested business invoice, after writing... See more

Company details

  1. Electronics & Technology

Written by the company

Zapraszamy do MediaMarkt, sklepu z elektroniką. W naszym asortymencie znajdą Państwo wysokiej jakości laptopy, telewizory, smartfony, konsole do gier, sprzęt audio oraz sprzęt fotograficzny i biurowy. Oferujemy także najnowszy sprzęt AGD: pralki, lodówki, zmywarki, piekarniki, płyty indukcyjne, a także inne urządzenia AGD i RTV. W MediaMarkt gracze znajdą najnowsze gry i akcesoria komputerowe. Oferujemy dodatkowe usługi dla smartfonów, tabletów i wielu innych urządzeń. Dla wygody Państwa zakupów w MediaMarkt dostępna jest sprzedaż ratalna oraz transport z usługami na miejscu, montaż oraz konfiguracja zakupionych produktów. Oferujemy również odkup urządzeń elektronicznych.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(2,606)

1,687 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely do not recommend these…

Absolutely do not recommend these shops. The main thing for the staff is to sell, and they are not interested in what happens next. The washing machine was not delivered on time and nobody knows when it will happen. The hotline can not help (why it is needed in such a case). The carrier company with which the shop co-operates does not answer the phone. What I paid money for is not clear at all

December 4, 2024
Unprompted review
MediaMarkt Polska logo

Reply from MediaMarkt Polska

Danylo, we are very sorry for the confusion. According to our information there was no delay in the delivery of your order. We tried to contact you for more information but, alas, we were unsuccessful. Please contact us directly if you are still having problems with your order - we will do our outmost to help and resolve it.

Rated 5 out of 5 stars

I ordered a camera on the website and…

I ordered a camera on the website and everything went really well, not sure about the customer service because I didn’t have any issue for now. But I don’t know why there are so many bad reviews and all are kinda the same so I think are fakes since they all describe the same way the “issue” !!!

November 18, 2024
Unprompted review
Rated 1 out of 5 stars

Mediamarkt Polska the absolute worst

First my pc broke, they fixed, but broke again, bought new pc, broke as well, bought headphones, broke, they fixed, and then broke again, went to get them repaired, but no, they didn’t repair them because it’s mechanical damage and not electrical, wow such great service and customer support, also they don’t speak english

May 24, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered air purifiers and they…

I ordered air purifiers and they arrived in bad condition (deep scratches and dirty) and they were in boxes of different models.
One of the models came in a different colour than the one I ordered.

August 29, 2022
Unprompted review
Rated 1 out of 5 stars

PS5 scalper price

On the 6th of April I saw a PS5 console(disk), 2 controllers and one video game on their website. Price - 3500 zl. 760 EUR.
One disk console + one controller is about 2200pln. One extra controller is about 300 pln. One video game about 200 pin. Why the 800 pln surcharge ? wanted to make a little extra money on the excitement for this machine ?
One day later offer was taken down. Sleazy attitude, shame on you.

April 7, 2021
Unprompted review
Rated 1 out of 5 stars

I do not want to recommend this store

I do not want to recommend this store, although the assortment is of high quality, but the service and attitude towards the buyer are at the very bottom, but this is their benefit, of course.

Thanks for attention!

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

Used plenty times and all good

Don't know why here are so many bad reviews. Ordered now few times from mediamarkt.pl and the stuff always came as ordered. One time they forgot to add me the requested business invoice, after writing an email to support I got a call and also the invoice within minutes. So really, nothing bad to tell.

May 17, 2020
Unprompted review
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