Medical Center Turkey Reviews 131

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a very good experience with Medical Center Turkey. From the beginning, the team was professional, caring, and attentive throughout the whole process. Thank you John ! They approached my hair... See more

Rated 5 out of 5 stars

Having a client manager was excellent (Can 'John' Ozdemir). John took all the stress out of the process and was a reassuring presence while in a foreign environment. He'd worked and studied in Austr... See more

Rated 5 out of 5 stars

I have reached out many clinics before choosing Medical Center Turkey. John was super awesome providing advice, information and details. In terms of the transplant, all doctors and nurses were super... See more

Rated 5 out of 5 stars

Hello, a close friend of mine needed a rhinoplasty. Although she was in the UK, she had heard that Turkey is well known for this procedure and offers more affordable prices. She reached out to me, and... See more

Company details

  1. Hospital
  2. Health Consultant

Information provided by various external sources

Medical Center Turkey asistances you to find the best treatment, doctors and hospitals in Turkey at affordable prices. MCT provides consultation asistances under partner agreements with the best hospitals and clinics in Turkey. Our patients can make payment where they have recieved cares. It also helps in travel and stay alongwith 24X7 care for patient and attendant.


Contact info

4.9

Excellent

TrustScore 5 out of 5

131 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had a very positive experience with…

We had a very positive experience with the exclusive package with Turkey medical center, from the beginning to the end of our stay in Istanbul.
Can picked us up at the the airport and took us back the to the airport on the last day.
The day my husband had the hairtransplant, Can was with him the whole time and took him safe back to the hotel after.
He took us sightseeing exciting places and restaurants with great food the day after the operation.
We had a very good experience.
My husband has felt safe from he booked to operation to now, when he is home and recovering. Can is available on messages when my husband have questions about the recovery.

July 2, 2022
Unprompted review
Medical Center Turkey logo

Reply from Medical Center Turkey

Dear Veronica,
It was our pleasure to assist you. Thank you very much for the warm comment. We are here to assist you all the time.
Medical Center Turkey

Rated 5 out of 5 stars

My case manager Can was excellent he…

My case manager Can was excellent he was very friendly and helpful and explained everything to me from start to finish also all the staff at the Medical Centre were very polite helpful and very professional.

June 20, 2022
Unprompted review
Medical Center Turkey logo

Reply from Medical Center Turkey

Dear John,
It was our pleasure to assist you. Thank you very much for the warm comment. We are here to assist you all the time.
Medical Center Turkey

Rated 5 out of 5 stars

I had a great experience dealing with…

I had a great experience dealing with Jon from the medical center turkey. He was very friendly and professional, which made the process very easy to go through. He was always punctual and offered to do more than he was required to. All in all Jon made this a good experience.

June 18, 2022
Unprompted review
Medical Center Turkey logo

Reply from Medical Center Turkey


Dear Ali Raza,
It was our pleasure to assist you. Thank you very much for the warm comment. We are here to assist you all the time.
Medical Center Turkey

Rated 5 out of 5 stars

I absolutely had the time of my life

I absolutely had the time of my life. Everything was well organised and highly professional. Can and Rasa treated me like I’m a family rather than a client. They make your experiences seem like an all-inclusive holiday. I would highly recommend.

June 14, 2022
Unprompted review
Medical Center Turkey logo

Reply from Medical Center Turkey

Dear Sylwia,
It was our pleasure to assist you. Thank you very much for the warm comment. We are here to assist you all the time.
Medical Center Turkey

Rated 5 out of 5 stars

Great experience and seamless service.

Great experience with John from Medical Center Turkey. From start to finish felt hugely comfortable that all needs were being addressed and the assistance was greatly appreciated. Made the two days in Istanbul super smooth and would highly recommend using them for any services in the future.

June 4, 2022
Unprompted review
Medical Center Turkey logo

Reply from Medical Center Turkey

Dear Giles,
It was our pleasure to assist you. Thank you very much for the warm comment. We are here to assist you all the time.
Medical Center Turkey

Rated 4 out of 5 stars

I would like to say a few words of my…

I would like to say a few words of my experience.
before I arrived in turkey I had a few conversation with Jon about what I need to do traveling from the USA and what to expect when i arrived.
Jon was more then helpful and was at the airport to pick me up. When we first met it was like meeting a friend. He was very friendly and helpful. we did some sight seeing and brought be to the hotel.
he picked me up at hotel to take me to hospital and stayed with me though out the whole process.
He informed me of all the things I should do and not do.
He was wonderful through out the whole experience.
the hospital staff was very friendly and patient with any question I had.
I would 100 percent recommend them and Jon.

June 3, 2022
Unprompted review
Medical Center Turkey logo

Reply from Medical Center Turkey

Dear Mike,
It was our pleasure to assist you. Thank you very much for the warm comment. We are here to assist you all the time.
Medical Center Turkey

Rated 5 out of 5 stars

We interviewed for aesthetic and some…

We interviewed for aesthetic and some medical conditions. helped with everything. and I can say, clean work. More than just being satisfied, I felt comfortable and at home. it was helpful in every way and I can especially recommend it for the transfer as well. thanks!

May 19, 2022
Unprompted review
Medical Center Turkey logo

Reply from Medical Center Turkey

Dear Selva,
It was our pleasure to assist you. Thank you very much for the warm comment. We are here to assist you all the time.
Medical Center Turkey

Rated 5 out of 5 stars

I traveled with my father

I traveled with my father. My father had a hair transplant. I must say that it's really nice for right now. We live in Turkey but in a different city. and this was my first trip to the big city of istanbul. It was like a dream and my father's operation went super. thanks for everything. Bosphorus tour and fish and bread at the sea side. thank you for touristic places john. It was an nice suprise, I would like to thank the other teammates and the doctor. my father's greetings . Teşekkürler!

May 18, 2022
Unprompted review
Medical Center Turkey logo

Reply from Medical Center Turkey

Dear Yngwie
It was our pleasure to assist you. Thank you very much for the warm comment. We are here to assist you all the time.
Medical Center Turkey

Rated 1 out of 5 stars

Very poor customer care

Very poor customer care. I sent Watsapp messages to make inquiries, the person at the other end requested for pictures, to feel more comfortable about sending pictures I asked a few questions (which doctor,any helpful information etc) I did not get a response till the next day the person called without prior notice, it rang for only about 3 seconds, within the same minute, he or she sent a message saying they had closed my case because I failed to respond. And went ahead to block me.It was a shocking experience because most agents try to be extra nice and this one was something else.

UPDATE/REPLY
I did send another message hoping a different/nicer person would reply. However, after your reply here, I got a reply saying I am unsuitable without further explanations. I had gotten quotes for the same thing in 2 different highly rated places but was hoping to compare different parameters.
And just as the last time, you called for 3 seconds and dropped, probably just for your records.
My inquiry today was on 2 different surgeries as your online form would only allow 1 at a time. You totally ignored the other and told me I was unsuitable.
I guess this interaction is a sign of what could happen assuming I patronized you.
I am willing to provide screenshots via other means of the conversations which would also show how you ignored my questions, called 1x and closed my case within 1 minute (as I am unable to attach here).

May 17, 2022
Unprompted review
Medical Center Turkey logo

Reply from Medical Center Turkey

Dear Zainab,
We are sorry about your comment.
We investigated your complain.
You first contacted us 4th May and you got an answer same day
You second contacted us 16th May and got answer same day
We called you and could not reach you, thats why We closed your case.
Today, You contacted us again and We informed you that you are not suitable for operation.
Today, We called you again to appology you and explain the case but you hung up phone.
We kindly ask you to delete your comment because you got our services and we replied you.

We wish you have healthy days,

Rated 5 out of 5 stars

The greatest service i ever seen

The greatest service i ever seen for the hairtransplant. First of the all, the price, you will never see such a good price in any country, for the all service, quality and time that they do.
On second hand, you can trust them in any aspect, transfers from airport, meeting you in there, providing all the information you need, answering all the questions, never felt so comfortable and calm before. Good attitude to customers, good english language knowledge of the guide person.
The place itself (medical center) looks very tidy, modern and has everything it needs. The doctors were very polite and professional.
The hotel place that they provided (included in price) was real 5 star hotel with very nice room.
Would really recommend for you to try. If you doubt, just message them and they will explain everything in smallest details. Very glad i found them.

May 12, 2022
Unprompted review
Medical Center Turkey logo

Reply from Medical Center Turkey

Dear Daniils,
It was our pleasure to assist you. Thank you very much for the warm comment. We are here to assist you all the time.
Medical Center Turkey

Rated 4 out of 5 stars

I was blown away with the level of…

I was blown away with the level of expertise and professionalism. I don't regret coming all the way to Memorial Hospital for check up. Keep it the good work. 👍

April 21, 2022
Unprompted review
Medical Center Turkey logo

Reply from Medical Center Turkey

Dear Marwa,,
It was our pleasure to assist you. Thank you very much for the warm comment. We are here to assist you all the time.
Medical Center Turkey

Rated 5 out of 5 stars

TOP Quality Hair Transplant… 5 STAR

I was looking for the hair transplant service in Turkey. I contacted few websites and got a prompt service from Mr. Can Ozdemir which was just the trailer of an excellent end-to-end service I would get. I never had any travel experience to Turkey and never had any hair transplant, obviously I was a bit reserved about the process. Right from my first email enquiry Mr. Can Ozdemir answered my all-non-stop questions thoroughly, relentlessly. Still, he is answering my post procedure question even if I am back from Turkey.
5-stars are NOT enough to rate the service I got for the price I paid for Sapphire FUE process. Mr. Can Ozdemir went over and above by allowing me in-person pre-procedure consultation (7 days before actual procedure, as I was in Turkey for personal work). He always made sure that I picked up and dropped off at my hotel and provide full information about the process, what to expect.
The hospital was clean, with good doctor, skill full staff. The timely service I received was cherry on the cake as the quality of the hair transplant, handling different stages without hiccups was incredible. I don’t believe it could have been any better in my imagination.

I recommend hair transplant to everyone through Medical Center Turkey.

April 12, 2022
Unprompted review
Medical Center Turkey logo

Reply from Medical Center Turkey

Dear Jagdish,
It was our pleasure to assist you. Thank you very much for the warm comment. We are here to assist you all the time.
Medical Center Turkey

Rated 5 out of 5 stars

I travel a lot

I travel a lot. Actually from İstanbul. I was'nt have a lot of idea about Istanbul, because after my childhood i lived in switzerland. I had too naby throughts in my mind. But after i talked with Medical Center Turkey. I can only say! BEST BEST BEST!!! WHENEVER I NEED A HELP. THEY ARE THERE!. I had a lot of friend who had a hairtransplant as well in Istanbul. But i think different and wanted to try somewhere new. And i realized difference of normal service and helpful service. Being helpful and feeling like someone always there for you. Its just amazing..Thank you, i hope this letter can assist for all people who want's to try something new. Thanks John and everyone who helped me:)

April 8, 2022
Unprompted review
Medical Center Turkey logo

Reply from Medical Center Turkey

Dear Ismail,
It was our pleasure to assist you. Thank you very much for the warm comment. We are here to assist you all the time.
Medical Center Turkey

Rated 5 out of 5 stars

Thank you for everything

Thank you for everything. Absuletly great experience to be in turkey. Thanks for all help and assistant. See you later next time. 💯

March 24, 2022
Unprompted review
Medical Center Turkey logo

Reply from Medical Center Turkey

Dear Ipek,
It was our pleasure to assist you. Thank you very much for the warm comment. We are here to assist you all the time.
Medical Center Turkey

Rated 4 out of 5 stars

Thanking comment

Thank you for your clean and excellent work.

February 10, 2022
Unprompted review
Medical Center Turkey logo

Reply from Medical Center Turkey

Dear Hussain,
It was our pleasure to assist you. Thank you very much for the warm comment. We are here to assist you all the time.
Medical Center Turkey

Rated 5 out of 5 stars

Excellent service and very spot on information

Since i contacted medical center the response was great and i was given all the correct information and all the correct guidance and procedures to follow when arrive in Turkey and when i arrived the service provided by them was second to none . Extremely satisfied and can't thank enough for hospitality i got received and treatment was great. Highly recommended.

November 23, 2021
Unprompted review
Medical Center Turkey logo

Reply from Medical Center Turkey

Dear Khawar,
It was our pleasure to assist you. Thank you very much for the warm comment. We are here to assist you all the time.
Medical Center Turkey

Rated 5 out of 5 stars

Had a great experience with the medical…

Had a great experience with the medical staff and most importantly John. I highly recommend them.

October 30, 2021
Unprompted review
Medical Center Turkey logo

Reply from Medical Center Turkey

Dear Ibrahim,
It was our pleasure to assist you. Thank you very much for the warm comment. We are here to assist you all the time.
Medical Center Turkey

Rated 5 out of 5 stars

John was Very helpful

John was Very helpful, when I got here, my hair transplant and Hollywood Smile!!!went well. I will recommend him to anyone that wants to do it and I’ve seen a great resort the staffs are very professional and helpful.

October 11, 2021
Unprompted review
Medical Center Turkey logo

Reply from Medical Center Turkey

Dear Innocent,

It was our pleasure to assist you.

Thank you very much for the warm comment.

We are here to assist you all the time.

Medical Center Turkey

Rated 5 out of 5 stars

Service was amazing my caretaker did…

Service was amazing my caretaker did above and beyond and was there for me throughout the whole process. The doctors were great with hair transplant process was seemless.

October 11, 2021
Unprompted review
Medical Center Turkey logo

Reply from Medical Center Turkey

Dear AJ,

It was our pleasure to assist you.

Thank you very much for the warm comment.

We are here to assist you all the time.

Medical Center Turkey

Rated 5 out of 5 stars

Top clinic

Doctor is nice and takes his time. The sisters are very friendly and accommodating. In general, the reception was very friendly. But I had the jackpot with my guide who picked me up at the airport and brought me to the clinic. Very, very friendly, professional and warm. With him I really had the feeling that he wanted me to feel good and that I wasn't missing anything. I could write to him at any time and he also gave tips on where I should go privately. Can (the guide) and the whole clinic is really top and can be recommended!

September 24, 2021
Unprompted review
Medical Center Turkey logo

Reply from Medical Center Turkey

Dear Laila,

It was our pleasure to assist you.

Thank you very much for the warm comment.

We are here to assist you all the time.

Medical Center Turkey

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look