Update from 17th July Please note lowest rate you can give is one star. My son who had been stabbed in Colombia was hospitalised for 6 days. He is in a poor state of health and has st... See more
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I usually use payingtoomuch.com for travel insurance, as I have pre existing medical conditions. But their page was slow & would not load my medical conditions. Medicaltravelinsurance.co.uk was next o... See more
Company replied
One of the best Travel Insurance sites I’ve used, easy simple website. Over seventy with medical history but came up with excellent prices with good cover, cheaper than the so called top provider I u... See more
On realising that my holiday insurance ended the day I leave a distant land, and expired mid-air before landing in the uk I was in a panic. After phoning the company and explaining the situation I... See more
Company replied
Company details
Written by the company
Travel insurance for those who pre-existing medical conditions with a quick and easy online medical screening process. Declare all your conditions in a matter of minutes and get a wide range of travel insurance products in one place.
Contact info
Medical Travel Insurance, Digital House, Threshelfords Business Park, Inworth Road, Feering, CO5 9SE, Colchester, United Kingdom
- 0330 880 3601
- enquiries@brokersure.com
- medicaltravelinsurance.co.uk
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Documentary should be made about this company
Update from 17th July
Please note lowest rate you can give is one star.
My son who had been stabbed in Colombia was hospitalised for 6 days.
He is in a poor state of health and has still received no support from Staysure or a translator as requested.
I had to send a copy of his medical reports to a Uk hospital to translate to find out his diagnosis.
I made over 20 phone calls yesterday to insurance and embassy.
To gain some clarification I rang the non emergency Staysure in UK to ask for clarification of his policy and was told by Grace that he would need to provide Power of Attorney documentation to speak to me due to data protection. Even though I spoke to an advisor there 4 days ago! .
Grace said he would need to find a third party or solicitor to get this.!!
Yes I'll just ask him to find an English speaking solicitor , pay money he hasn't got while trying g to recover!
You couldnt make this up!
He is seriously ill. A solo traveller and is being told to leave his accommodation Thursday as they have no more room.
Have staysure helped. NO.
He had to return to the hospital yesterday due to negligence and had to pay money again.
Thank you StaySure .
I am more disgusted by your unprofessionaliam and what I see as corrupt lack of accountability than I am at the actual stabbing.
One of the best Travel Insurance sites…
One of the best Travel Insurance sites I’ve used, easy simple website. Over seventy with medical history but came up with excellent prices with good cover, cheaper than the so called top provider I used earlier this year.
Found a policy suited our needs with a well known , highly rated insurer. Very pleased.
No call back
Missed out on 5 stars because we didn’t get a promised call back. Ended up completing it on line.

Reply from Medicaltravelinsurance.co.uk
Excellent Customer Service
Excellent Customer Service, friendly and polite (Harrison). Everything explained in an easy to follow way.

Reply from Medicaltravelinsurance.co.uk
Holiday insurance renewal
Efficient service, with well thought through processes. Small price increase from last year, to be expected.

Reply from Medicaltravelinsurance.co.uk
Helpful assistance
I dealt with a very helpful person who took me through every stage and assisted me to make the right choice of travel insurance.

Reply from Medicaltravelinsurance.co.uk

Reply from Medicaltravelinsurance.co.uk
Easy to use
Easy to use but took two or three times to get it correct but otherwise no problems

Reply from Medicaltravelinsurance.co.uk
Buying travel insurance online was so easy
Buying travel insurance online was really easy and the quotes, considering my medical history, were cheaper than I'd expected. As I haven't travelled yet, I don't know how easy it would be to make a claim - hopefully I will never need to find out!

Reply from Medicaltravelinsurance.co.uk

Reply from Medicaltravelinsurance.co.uk
Your sales person Sam was very well…
Your sales person Sam was very well spoken and clear in all her questions. At the end the quotation was acceptable (especially in these days of high inflation)definatly 4 stars.

Reply from Medicaltravelinsurance.co.uk

Reply from Medicaltravelinsurance.co.uk
Good service
Good service. However since sending in this review I have encountered an annoying problem getting the portal to work. It freezes and attempts to get the documents sent as PDF attachments failed despite your agent’s efforts. Must reconsider 5 star rating

Reply from Medicaltravelinsurance.co.uk
Not a great company - doesn't cover simple stuff
Not a great company, bought a premium package for our honeymoon, we could never have predicted a Pilot Strike in the middle of Africa, stuck on an island and had to spend a fortune on flights with another airline to get home....sorry sir your insurance does not cover this, nasty company and very unhelpful, don't give them your money, go to a reputable outfit, will never use again!

Reply from Medicaltravelinsurance.co.uk
Easy to deal with on Phone
Staff very helpful with any enquiries I made regarding my New Policy

Reply from Medicaltravelinsurance.co.uk

Reply from Medicaltravelinsurance.co.uk
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