MedicAnimal.com Reviews 2

TrustScore 3 out of 5

3.2

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Company details

Written by the company

MedicAnimal is now Paws.com! Paws is powered by over 20 years of pet industry expertise. Launched by vets, Paws is setting a new standard in pet care, tailored to the personalised needs of every cat and dog, from vet-powered plans to targeted nutrition.


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3.2

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Extremely poor customer service

Received an incomplete dog collar as part of a recent order from this company. I sent a photo and a screenshot of the advertised item. After a time consuming string of emails I have been offered a 20% refund, since the nearest courier collection points are several miles away so returning would not be feasible for me.
I have ordered medication from this company for years but will now be looking for a new provider.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Good Prices & Fast Delivery

Ordered meds for my dog on a Sunday and they arrived on Tuesday! Cheaper than my vet and free delivery too. Pets with long-term illness can be costly, MedicAnimal has made it that little bit cheaper.

June 29, 2025
Unprompted review

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