HealthCompare Insurance Reviews 1,177

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Gerald Johnson was so nice and relatable. I understood everything he was telling me he took his time explaining everything to me. I wish everyone in customer service would be like him!! Very nice man... See more

Rated 5 out of 5 stars

Kudos to my agent, Tolan B! Being disabled and under 65 posed a challenge finding a better insurance for me than plain vanilla Medicare. Tolan was exceptional, knowledgeable, personable and professi... See more

Rated 5 out of 5 stars

My sales agent Justin did just what he said he would after my initial phone call about 7 weeks ago. He took his time with explanations and always had my best interest in his explanations & suggestion... See more

Rated 3 out of 5 stars

I guess it’s not your fault more than 50% of US Retirees are being corralled into fraudulent, privatized Medicare Advantage Plans. I grieve the loss of my Medicare A and B and Senior Care Emblem GHI p... See more

Company details

  1. Health Insurance Agency
  2. Insurance Agency

Written by the company

There's a lot to think about when making Medicare decisions. That’s why we started Medicare Benefits. We wanted to create a simple, step-by-step process that gives people the information, tools, and confidence they need to find a plan that’s right for them.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

The representative, Eric Hernandez

The representative, Eric Hernandez, was kind, very helpful and patient, explaining the different options in detail and efficiently answering all my questions. He has a great sense of humor on top of that.

April 26, 2023
Rated 5 out of 5 stars

Clear and helpful

I spoke to Mike and he was very clear and helpful and asked questions to make sure we were reviewing the right plan for me and my specific needs. He walked me through the options and he shared a lot of information and I didn't feel rushed or pressured to make a decision.

April 26, 2023
Rated 1 out of 5 stars

Poor agent and not knowledgeable

Poor agent and not knowledgeable. Took forever.

May 3, 2023
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Reply from HealthCompare Insurance

We are sorry to hear you were not satisfied with our agent. We always aim for the highest standards of customer service and will investigate this case straight away.

Rated 5 out of 5 stars

i was confused about the medicare …

i was confused about the medicare programs. she gave me answers i needed an also explain everything so i could understand she walked me thru everything, she was very patient, i told her i was new to meficare and was very confused she got me with the plan that will work for me

May 3, 2023
Rated 5 out of 5 stars

My sales agent Justin was stellar…

My sales agent Justin did just what he said he would after my initial phone call about 7 weeks ago. He took his time with explanations and always had my best interest in his explanations & suggestions.
I especially liked his willingness to provide me with his contact info for any follow up.

May 2, 2023
Rated 5 out of 5 stars

The agent was VERY helpful and answered…

The agent was VERY helpful and answered all of my questions - I had a lot of them and was very confused about some things, she cleared everything up for me. Beyond the questions she answered, she also told me information about my coverage that I didn't even know about. She was super friendly, courteous and respectful and took as much time as needed to address all of my questions and then some!

April 22, 2023
Rated 5 out of 5 stars

Medigap Enrollment

First, an agent answered my call rather than getting sent to voice mail. Then, the agent was helpful in identifying a suitable plan and describing payment options and discounts. Finally, she took me through the enrollment process. She was helpful and patient throughout.

April 29, 2023
Rated 5 out of 5 stars

The agent Ms Macdonald

The agent Ms Macdonald, was well aware of the products and explained the difference programs. Outstanding service. She received the highest rating possible 5+ Thank You.

April 27, 2023
Rated 5 out of 5 stars

SO honest!!! SO understanding!!!

I was having a boatload of problems with the company I had been with, and so I wanted to make sure that ALL of my concerns were addressed and all of my questions answered. It took up a lot of someone's time and that person was so understanding, not pushy at all even when I asked the same question more than once. Now the only thing I have to worry about is whether the company that I chose who lives up to what I was told and I can't answer that yet because that's for the future.

April 18, 2023
Rated 5 out of 5 stars

Excellent Service

Mr. Anthony Lewallan is a superior medicare consultant. He is extremely knowledgeable, extremely pleasant and patient with his clients. He took a great deal of interest in helping us find the right medicare plan to suit our needs. He is truly an asset to your company.

April 27, 2023

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