MedicareSupplement.com Reviews 

2,832
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally knowledgeable, extremely patient, and genuinely helpful when guiding them through various insurance choices and answering every question. Consumers frequently mention that representatives make complex decisions much easier to navigate while maintaining a warm, friendly, and professional attitude throughout the entire conversation. Some reviewers were not happy with final outcomes, mentioning specific disappointing experiences like being denied coverage after spending considerable time or lacking proper direction on supplemental policies. A few individuals also shared experiencing communication hurdles or feeling that certain application steps were left entirely incomplete during their interactions.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing representatives as knowledgeable, patient,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing great satisfaction with... See more

Service

Customers had positive experiences with service, frequently praising agents who were professional, friendly,... See more

User experience

People report positive experiences with user experience, highlighting that knowledgeable agents explained... See more

Price

Consumers find price to be positive, highlighting significant savings and affordable monthly premiums secured... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Filled out the online questionnaire late one evening for Medicare Supplemental insurance. At 9am next morning received a phone call. The agent had my questionnaire, verified my identity and explained... See more

Rated 5 out of 5 stars

My phone calls answered very quickly by David Volkert. He is very knowledgeable with his job and helped me immensely. To get back into a Medicare supplement insurance policy from Mutual of Omaha Insu... See more

Rated 5 out of 5 stars

Robert Taylor is one of the best insurance agents I’ve ever worked with. I sold Health/Life insurance in 2009-2010 so I know how difficult it can be for customers to understand all the complexities... See more

Rated 5 out of 5 stars

This isn't the company that I intended to call, but you might say that Divine Intervention must've been in play. Robert was so helpful and informative and I believe he saved me from making a costly er... See more


Company details

  1. Insurance Agency
  2. also in
  3. Health Insurance Agency

Information provided by various external sources

Learn about Medicare, Medicare Supplement, and Medicare Advantage coverage, benefits, and eligibility. Use our form to get quotes for Medigap coverage.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(2,832)

142 reviews in the last 12 months

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Rated 5 out of 5 stars

Agent David Volkert was so extremely…

Agent David Volkert was so extremely helpful processing my application for insurance coverage. He obviously knows his business and the whole process was efficiently completed in a short amount of time. I made the mistake of trying another supplemental plan for a year and I’m happy to be back with United of Omaha.

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Leah Araujo representative from TZ insurance

Leah Araujo the representative from TZ Insurance made what could have been a frustrating and potentially fruitless application process for supplemental insurance a successful and personally positive one. She stepped in to resolve an issue with my application with professional effectiveness and resolve seeing that the application proceeded to completion even as the winter holidays were upon us. I greatly appreciate having chanced upon such a competent professional who guided me through a complicated process with expertise and grace.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Robert Taylor is the best I’ve ever worked with

Robert Taylor is one of the best insurance agents I’ve ever worked with. I sold Health/Life insurance in 2009-2010 so I know how difficult it can be for customers to understand all the complexities of these products. Medicare Supplements vs Advantage plans are particularly hard. Robert went through every variation with me, gave me some days to do my own research and think about my situation then called back and walked me through the Supplement application process.
I’ve also had difficulty getting information on Part D plans without being told I had to sign up with the agent on the phone for a Part B supplement first. Robert gave me the right number to call at Medicare.
If I could I would tell his boss he deserves a raise.

December 18, 2025
Unprompted review
Rated 3 out of 5 stars

Hmm.

Hmm.. in this economy its clearly not enough, I mean they insured so little nowadays

December 10, 2025
Unprompted review
MedicareSupplement.com logo

Reply from MedicareSupplement.com

Hi, Mike, we appreciate your feedback and would like to learn more about your experience. Please reach out to our team at 201-695-5611 so we can assist you.

Rated 5 out of 5 stars

Choosing a supplemental plan

Michael at TZ Insurance Solutions was efficient and friendly while helping me select a supplemental plan. He gave me some added tips on how and why I might want to handle premium payments, which was very thoughtful of him and helpful to me.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

My phone calls answered very quickly by…

My phone calls answered very quickly by David Volkert. He is very knowledgeable with his job and helped me immensely. To get back into a Medicare supplement insurance policy from Mutual of Omaha Insurance Company. He got everything through very fast before the deadline. It's always nice to find someone that is that excellent on their job.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

I'm retiring 12/31/25

I'm 70 and am retiring at the end of 2025. I have Medicare A & B and BCBS from my company. I'll be off my company BCBS as of 12/31. I was looking for a Gap plan to pay the 20% Medicare does not cover. I was connected to Stacy McIntosh who spent all the time we needed to address my questions and concerns. When we finished, I signed up for Aetna Plan G for $212/month. I thought Stacy did a superior job, walking me through various plans and explaining the differences. I am completely satisfied with my experience. This company is the real deal. Give them a try.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

getting through the Medicare Fog

We talked to Robert Taylor ( apparently not the actor )LOL.
We had spent the better part of the week trying to figure out what we needed to replace the original AARP plan that THEY CANCELLED.
Robert was a great help in getting us a new plan, and he did it with a sense of humor.
thanx for your help

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

A Guide Through the Medigap Maze

Bailey Deazevedo was personal, competent, and knowledgeable. I was somewhat panicked when my health insurance company informed me that my Advantage Plan had been discontinued. Bailey guided me through the process of applying for a Medicare supplemental plan with a steady focus on price, quality, and on what suited my precise needs. I would definitely recommend Bailey to anyone, who wants to feel confident that they have successfully enrolled in the best plan available.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Knowledgable/thourough/patient

David Moberley- did an excellent job- explaining and answering my questions patiently. Even discussed dental coverage- which I will compare and consider. Very satisfied with the service.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Robert was excellent

Robert was excellent. He explained everything clearly and concisely. He was very friendly. He saved me quite a bit of money. And was able to add dental insurance at a very reasonable price

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent agent.

Jamie listened with genuine interest to my concerns and needs. She presented multiple options in a professional manner. She was kind and friendly. I feel like I now have an advocate to help with medical insurance. Thank you.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

RobertTaylor was patient &…

RobertTaylor was patient & knowledgeable.
After back and forth, I was able to finalize my Medigap supplement.
He was a pleasure to talk to and a real gentleman.
Thank you, Robert,
Cecilia

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Agent assigned to me (because licensed…

Agent assigned to me (because licensed in my state) was very patient in working through problems with my technology. She informed me of my options and quickly completed my application. Always friendly, courteous, and cheerful

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great Medicare Supplement Agent

I knew exactly what I wanted as my Medicare supplement, just had to call to sign up. Entered my info on Medicare.gov and within a few minutes had an agent from Aflac on the phone. Robert Taylor of TZ Insurance called and I told him what I needed and he was wonderful. Got me signed up at a great premium and was able to give direction and understanding throughout the process. Highly recommend. Signing up for anything over the phone is stressful but he made it a breeze!

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

After starting the day in a quagmire

After starting the day in a quagmire of questions surrounding my medicare choices, I picked up the phone, and an extremely knowledgeable Mutual of Omaha agent walked me through everything I needed to know. He made me comfortable with my decisions. Wonderful, professional experience!

November 6, 2025
Unprompted review

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