Teresa Shook is the kindest, most helpful person I have ever dealt with! I can’t say enough about her knowledge, and professionalism. She explained everything so patiently and plainly. I will recom... See more
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Called twice, on hold 30 minutes first time, an hour second time, then disconnected. I changed my name at April 11th appointment. I received my Social security card, but need Medicare card. Medicare... See more
Evonna was exceptional. She listened, asked questions, provided recommendations and WHY recommending to go that direction. Answered all our questions and worked with us filling out the applications.... See more
My agent Sharon was very helpful and explained all the plans. She showed me what would be most beneficial for my situation. I could never have navigated through this by myself and gotten the same re... See more
Company details
Written by the company
Medicare USA is a service of Health Plan One, LLC and offers Medicare plans from the top national insurance companies. We strive to help the customer select the highest quality product that best fits their financial and health care needs. Medicare USA Licensed Sales Agents have years of experience working in the health insurance industry and are expertly qualified to help you find a plan. Our agents will review your needs, your medications, your doctors, and your budget to arrive at the plan that matches your unique situation. Selecting a health care plan can often be an overwhelming and confusing process – Medicare USA is here to help.
Contact info
35 Nutmeg Drive, 06611, Trumbull, United States
- CustomerCare@medicareusa.com
- medicareusa.com
4.4
Excellent
993 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I get 20-30 spam calls from these…
I get 20-30 spam calls from these people every day. Every time I go to tell them to take me off the list, they just hang up. Absolutely disgusting company
August 27, 2025
Unprompted review
Great info and explained in a way that…
Great info and explained in a way that made it easy to understand.
April 1, 2024
Helpful representative.
March 6, 2024
Great guys...Personal You feel like…
Great guys...Personal You feel like you know the person you are speaking with.
March 6, 2024
Did nice job
February 29, 2024
Please cancel Humana enrollment process
March 4, 2024
Iris Nelson is amazing
Iris Nelson is amazing. An incredible depth of knowledge, yet she delivered information in a very understandable manner. And she answered our questions with patience and poise. We will always maintain Iris's information for ALL our Medicare needs. Couldn't be happier.
February 29, 2024
My experience with Marcia was…
My experience with Marcia was absolutely amazing. I was fully educated in my options and the application process was swift and smooth.
February 5, 2024
Noreen was very knowledgeable and…
Noreen was very knowledgeable and helpful throughout the entire signup process.
January 31, 2024
Easy to apply and fast service!
January 15, 2024
Website easy to navigate!
January 12, 2024
Short wait time and issue resolved by…
Short wait time and issue resolved by Medicare agent in claims dept quickly & easily
January 11, 2024
Very good experience!
January 9, 2024
Our agent was very helpful finding a…
Our agent was very helpful finding a plan and completing the application but then I was at a loss for its status. The Healthcare.gov website was no help and continues to say it can’t find my application…..
November 30, 2023
Quit fn calling me....
November 20, 2023
Unprompted review
Agent got me signed up for a second…
Agent got me signed up for a second Part D plan (not totally her fault).
She was also going to send information about dental and vision, but I subsequently found out that I had been enrolled
October 31, 2023
Great service!
Lyla was extremely helpful; she took her time working with us and explaining several different plans to both me and my spouse.
November 1, 2023
Great Experience
Great talking with someone who is knowledgeable about the various components and provides honest, unbiased advice.
October 11, 2023
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