medino Reviews 

7,175
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 567 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery, often noting items arrive quickly, sometimes next day, and are well-packaged. People appreciate the competitive and reasonable pricing, frequently finding better deals than other retailers, alongside a vast selection of products. The ordering process is often described as easy, contributing to a positive overall service experience. However, some customers encountered issues with problem resolution or specific aspects of customer support. Reviewers mentioned difficulties with return policies for opened products, receiving refunds for missing items, and the handling of product side effects for expensive treatments.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency, with... See more

Product

Customers consistently note positive experiences with product, often praising the wide selection, high... See more

Price

Users describe positive interactions with price, consistently finding products to be competitively or... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and speed. Customers... See more

Order

Customers had positive experiences with order, praising the ease of the ordering process and the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Parcel arrived on time, no outside damage, all products arrived in perfect condition. Very happy with service. Excellent range available at the site, saves a lot of running around lots of different ph... See more

Rated 5 out of 5 stars

This is the cheapest and fastest with free delivery using Wegovy. There always check in to see if everything is ok I’ve been with them for several months now with no intention on moving to another su... See more

Rated 5 out of 5 stars

Medino were new to me and I hesitated before using them. However, I am glad I did. The product is widely available but Medino's price was very competitive and the order processing, dispatch and deliv... See more

Rated 5 out of 5 stars

Ordered 2 x 5ltrs of Baylis & Harding liquid soap . Very pleased with purchase delivered very quickly and spot on time, excellent price will order again from Medino


Company details

  1. Online Pharmacy
  2. Drug Store
  3. Home Health Care Service
  4. Medical Supply Store
  5. Pharmacy
  6. Weight Loss Service

Written by the company

medino: shop online pharmacy & personal care products for less Get free shipping, fast delivery and great prices on your favourite brands and personal care products – only at medino, the pharmacy in your phone. Medino is the online pharmacy that makes it easy to get the health, beauty & skincare you need without having to leave your home or stand in long pharmacy queues. We’ve got thousands of pharmacy products (even over-the-counter products) and prescription medicine that you can shop online, with everything from allergy & hayfever to vitamins & supplements ready to order. Need a pinch of Optibac probiotics? Or how about a Solgar supplement or two? We've got them all, plus fast, free delivery options. And if you need it now, order before 8pm for next day delivery. No waiting around – just everything you need, delivered to your door tomorrow. Want to know more about where we ship to in the UK, our prices, and our safety measures? Take a look at our frequently asked questions or shipping info. You can talk to our pharmacists or get in touch with our customer service team. And if you need advice before you buy (or something good to read), check out our super-informative articles, too.


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(7,175)

543 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Ordered my product at a great price but was sent the wrong size. However, the issue was resolved quickly and without any stress. Very happy with the service provided.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

I love Medino...

Easy to order, quick despatch, well packed, delivered on said time.
Nobody except them had what I wanted.
What else am l to say... just thanks a lot!!!
Strongly recommend.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Was slightly apprehensive to order …

Was slightly apprehensive to order initially as wasn’t a company I had heard of. But no need, very competitive pricing, speedy delivery, safely packaged and good communication throughout the process.
Highly recommended
Thank you

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Super fast delivery.

Super fast delivery everytime with royal mail, box is well packed so never any damage, been having Mounjaro for 3 months of them now without problems so would highly recommend the company, and very happy with my results...

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

STAY AWAY!!!

STAY AWAY!!!! I have ordered product for £28.58 and never received. The parcel has been delivered to different address . I received open package with completely different item. Contacted with Medino but they are refused refund or send to me the product again. Under the Consumer Rights Act 2015, the retailer is responsible for the packages until they have been delivered to the recipient. Not the recipients door, not left in a “safe place” or different address, but to the recipient themselves. Terrible customer service.. Now I will need to raise a dispute with my bank. Strongly advise do not order from them because they will steal your money. I have ended up without ordered product and without the money.

May 29, 2026
Unprompted review
medino logo

Reply from medino

Hi Lukasz,

We are sorry to see this review.

We did attempt to work through the issue over our phone call yesterday but unfortunately, due to the abuse towards our staff, we had to terminate communication. We have a strict policy against inappropriate behaviour to protect our staff

KR,
Customer Support

Rated 5 out of 5 stars

My first time with Medino

My first time with Medino . with free shipping over £20 is good and ordering was also good too. pay £1.50 for next day delivery and track was brilliant. order at 2 in afternoon and came next day at the same time.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend for Monjouro

Highly recommend using Medino for weight loss treatment (Monjouro). They are very professional and very quick to deliver once they've gone through the process to ensure it's the right medication for you. I have used other well known companies prior and their services do not even come close to Medino. I am now a revisiting customer and impressed at how prompt and professional they continue to be.

May 28, 2026
Unprompted review

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