I cannot find sufficient words of thanks - my father has terminal cancer and his health has taken a dramatic downturn these past few days. The Medipost team went above and beyond to ensure we had eve... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I cannot find sufficient words of thanks - my father has terminal cancer and his health has taken a dramatic downturn these past few days. The Medipost team went above and beyond to ensure we had eve... See more
Company replied
- Prompt despatch of the correct items. - Good quality items at very fair prices. - Safely packed for posting, items arrived undamaged. - Website easy to navigate, item descriptio... See more
I am always reluctant to order online but in this case having difficulty getting this product locally I took a chance. Went very well.Mind you, I am satisfied with it, had I had to return it for som... See more
Recently bought some non slip socks for my elderly mother as she had the same type socks given to her whilst in hospital recently. She loved the new socks and feels safe wearing them on our floors at... See more
Company replied
Medipost specialises in hospital, GP surgery, medical students, nursing homes and general medical supplies through to First Aid Kits.
4 Oxford Court, Cambridge Road, DT4 9GH, Weymouth, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very quick delivery. Pleased with items. Won't hesitate to use again.
I cannot find sufficient words of thanks - my father has terminal cancer and his health has taken a dramatic downturn these past few days. The Medipost team went above and beyond to ensure we had everything in time to help keep him comfortable over the weekend. Thank you - actually had a little cry when the parcel arrived.
Its easy to forget that you are supplying things that actually make a real world difference to someone's health - thank you for your immense kindness and "can do" attitude - a rare thing to see these days x

Reply from Medipost
Still waiting for my good. Paid for next day but it's nowday 3 and not a word let alone a credit for the delivery charge...

Reply from Medipost
I made an order for some sample pots but I was sent the incorrect items by mistake. I made contact via their email, they replied very promptly and sent out the correct items which I have now received.
5 stars for great customer service and products.
- Prompt despatch of the correct items.
- Good quality items at very fair prices.
- Safely packed for posting, items
arrived undamaged.
- Website easy to navigate, item
descriptions detailed & accurate.
- Email updates re arrival time.
- Very satisfied customer, happy to
recommend Medipost.co.uk.
Absolute brilliant customer service at Medipost, Kerrie dealt with my problem I had with an item I had purchased, Kerrie was straight on it, and kept me informed throughout the process, thanks to Kerrie my problem is now solved , very impressed with this company next, thank you 😊
I am always reluctant to order online but in this case having difficulty getting this product locally I took a chance. Went very well.Mind you, I am satisfied with it, had I had to return it for some reason that might have been different!
Excellent service and quick delivery from Medi post

Reply from Medipost
Very good communication from the company , fast response and very accommodating to the business needs.
Training was delivered in good way and staff found it to be very beneficial
Excellent customer service.
Excellent product.
Would not hesitate to recommend Medipost.
Great customer service, helpful and timely responses. Items delivered as expected and usually next day.
Fast delivery and fantastic service, we have used Medipost for many years.
Supplied order quickly and efficiently with good updates on delivery
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.